Head of Product Engineering

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Shoreditch, Somerset, England
In-Office
Healthtech • Software
The Role
Healthcare systems are struggling; our solution is communication.

We have a bold vision: everyone involved in a patient’s care - including the patient - should be able to communicate easily with each other. And we believe every NHS staff member should be using our software to make that happen. We want to make healthcare genuinely better.

We are solving one of the biggest challenges of our generation, and to do this, we need the best talent possible to help us raise the bar… this is where you come in.

Our products are used daily (and you will have most certainly received a message from us) by over 98% of GP practices and half of NHS hospitals, impacting millions of lives. As a Head of Product Engineering, your role will be mission critical and you will be central to shaping the core communication infrastructure of the NHS. You'll directly enable faster, safer, and more accessible patient care.

The Unique Challenges You'll Solve...

This isn't just about executing tasks or managing projects. You'll be:

  • Building and mentoring a high-performing, customer-focused engineering organisation.

  • Collaborating with Product and Design leaders to define and execute the product roadmap.

  • Ensuring timely delivery of features that meet quality, performance, and scalability standards.

  • Driving a culture of continuous improvement and innovation within engineering teams.

  • Establishing best practices for software development and rapid iteration.

  • Implementing metrics and systems to track and improve engineering productivity and quality.

  • Aligning engineering efforts with business goals, ensuring prioritisation reflects customer and organisational impact.

What We're Looking For...
  • Proven ability to build and lead high-performing, cross-functional teams.

  • Experience mentoring and developing engineering leaders and teams.

  • Strong understanding of customer needs and the ability to translate them into impactful engineering solutions.

  • Track record of delivering exceptional user experiences through innovative product development.

  • Experience aligning engineering efforts with business goals and product strategies.

  • Strong grasp of front-end and back-end development, cloud-based architectures, and scalable systems.

  • Demonstrated success in delivering complex customer-facing solutions on time and within budget.

  • Exceptional communication skills with the ability to influence stakeholders across technical and non-technical domains.

Our Principles in Action...
  • Fix healthcare communication: Healthcare systems are struggling; our solution is communication - all of our efforts are centred here.

  • Raise the bar: We have built an exceptional team to solve hard challenges. We hire for expertise and new ideas, maintaining high standards, giving honest feedback, and only delivering work we're proud of.

  • Be a driver, not a passenger: We make things happen, focus on the right problems, and bring the energy to deliver ambitious goals.

  • Succeed together: We succeed only as a team. Our mission is too important for anything less, so company success always comes first.

  • Move with urgency: We’re on a mission, and every day lost is a missed opportunity to improve lives. We work at pace and focus on our mission, our users, and our impact.

  • Be relentlessly resourceful: We embrace constraints as they force us to think differently, be creative, and focus.

  • Embrace challenge: We value constructive conflict over harmony, having tough conversations for the best outcome.

What we can offer...
  • Competitive salary dependent on experience + the value of £80,000 share options

  • Access to Happl - a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more.

  • We are office first, all accuFolk come to our office in Shoreditch a minimum of 3 days per week, with the option to work remotely 2 days a week. Read more about our policy here.

  • Allocated annual learning & development budget 

  • Enhanced parental leave policy

  • Prayer, meditation and breastfeeding room

  • Working abroad policy

  • We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!

...And much more.

Like the sound of this role and want to know more about the company? Here's more about us...

We’re a fast-growing healthcare technology company which makes it easier for patients and healthcare teams to communicate.

Accurx is where conversations happen with and about patients. Our software helps doctors, nurses, pharmacists, administrators and other professionals to seamlessly connect with both patients and each other.

Our mission is simple: everything we do is to make patients healthier and healthcare staff happier. Today, Accurx is used in 98% of GP practices nationwide and every day more healthcare professionals are using our software in hospitals, pharmacies, care homes and the community.

We’re passionate about staying close to our users, which is why everyone at Accurx visits a GP practice at least twice a quarter to understand how a practice runs, the difficulties they face with technologies and how we can help. 

Head over to our main careers page to find out more about the team and our candidate hub.

You can also find out more about us on Medium, LinkedIn and Twitter & Instagram.

Our YouTube channel is full of demos of our product, webinars we have held with our users and some clips about life at Accurx.

Diversity & Inclusion

Accurx is committed to being an inclusive employer. As part of this, we’re glad to accommodate candidates who need adjustments throughout the interview process.

Pre-employment Screening

All successful candidates are asked to complete a Basic DBS check along with other pre-employment checks (referencing & right to work). You can find more on our process here. If you’d like to ask questions before you apply please email [email protected].

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The Company
London
254 Employees
Year Founded: 2016

What We Do

Accurx is where conversations happen with and about patients. Through one, easy-to-use platform, we help everyone involved in a patient’s care to communicate and collaborate.

Whether you’re a patient or a healthcare professional, Accurx lets you connect seamlessly with the people you need to.

We believe that healthcare runs on conversations - conversations in GP practices, on hospital wards, over the phone, text, video, email and from a patient’s home. That’s why we’re working toward a health system where everyone involved in patient care can communicate for the good of patients and healthcare staff.

Every interaction on Accurx helps to build a better-connected healthcare system, where easy communication changes and saves lives every day.

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