Head of Product Design

As our Head of Product Design, you’ll take the lead of the Product Design team, and report to the VP of Product. Involved in the entire product development process, from vision to delivery, you will coach eight Product Designers, and help them deliver a world-class experience. You’ll be a key stakeholder and contributor to our Product vision and strategy, and define how the Design functions evolve as we grow. 

Embrace a Design coaching role: You'll coach our team of brilliant Product designers with different and complementary skill-sets in user research, prototyping, UI design, visual design, illustrations, both on web and mobile. You’ll align them on an ambitious vision, and make sure they are in the right environment to solve complex problems. 

Guarantee of a best-in-class experience to users:You’ll partner closely with the VP of Product and Group Product Managers to reach product excellence, especially by challenging features conception and Figmas so we always seek for a smoother and seamless experience.

Ensure our Product meets world-class standards: you will lead transversal initiatives to ensure we (non exhaustive) standardize and evangelize our design system, provide a full responsive product, maintain high accessibility standards.

Within 1 month you will:

• Meet your team and discover all other teams at 360
• Get to know our Convexity culture
• Know the basics of our product
• Discover our design system and specific design practices and processes
• Get acquainted with our tools and processes

Within 3 months you will:

• Gain a deep understanding of our users
• Get acquainted with the existing roadmap and vision
• Understand clearly how the product team (tech, PM, design) works
• Coach the Product Designers of your team on their ongoing projects
• Become the #1 advocate of a great UX mindset within the Product, Design and Engineering teams

Within 6 months you will:

• Define Product Design team OKRs together with your team, and aligned with the company strategy
• Build and start delivering on your Design strategy and roadmap
• Develop and share your rock-solid understanding of customers and the business. Use data and research to define and articulate design goals that will be in line with overall product and company goals.
• Ensure team health, and enable career development, coaching, and mentoring tailored to individual goals within the team. Evangelize and communicate the design plan and practices. 
• Constantly raise the bar on design practices and collaboration with stakeholders. Align stakeholders to evolve design practices for increasing scale, efficiency, and customer value.
• Own the Design KPIs. Leverage them to arbitrate decisions with the Design, Product and Engineering teams, and to measure and celebrate Design team impact on the business.

The Skill Set:

• Track record of shipping complex, high quality products and features on time and on budget and owning the process end-to-end
• Demonstrated ability to work with Engineering and Product Management teams to discuss UX concepts, make tradeoffs to remove roadblocks, and evaluate new ideas, backed by data and rationale arguments
• Experience owning a large-scoped B2B/C SaaS product
• Adaptable to changes in daily work processes and willingness to improve them
• Ability to own and advocate for a UX-driven vision
• Team spirit and good communications skills, including the ability to communicate solutions
• Leadership and conflict resolution skills necessary
• Experience in coaching, managing and recruiting Product Designers
• Enthusiasm for our product
• Fluent English (US/UK) / B2 level or equivalent (FR)
• Enthusiasm for our working environment explained here: https://bit.ly/Convexity_360L

Interview process:

• Phone screen with our Talent Acquisition Manager
• Discovery Meeting with our Director of Product
• Case Study Meeting with a Group Product Manager and a Product designer
• Clarification Meeting with a Product Designer and an Engineering Leader
• Culture Fit Meeting with our Chief Operations Officer
• Ref Checks 
• Offer

What we offer:

• Compensation: Package includes base salary, a variable component and equity
• Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. View our CSR charter.
• Balance: Flexible hours, full remote work possible anywhere in France
• International team: Offices in London, New York and Paris
• Culture: A framework that will make you successful - envision what's it like to join 360Learning from onboarding to ramp-up, and beyond: https://360learning.com/blog/360learner-journey/

Who We Are

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.

360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across the US and EMEA.

Learning Includes Everyone.

In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!