Head of Product - Casino

Posted 18 Days Ago
Be an Early Applicant
2 Locations
Remote
Senior level
Information Technology • Esports
The Role
Lead and grow the casino product function: define strategy and roadmap, optimize KPIs (retention, conversion, GGR/NGR, LTV), collaborate with commercial, CRM, data, engineering and compliance, manage stakeholders and resources, drive data-informed improvements, and promote player-centric and responsible gaming practices.
Summary Generated by Built In

About Us:
 
Delasport is where technology meets the excitement of sports and gaming! As a proven innovator in iGaming software, we provide everything from platform development to player account management. Our platform is designed to make every player feel like the star of the show, with personalized experiences and cutting-edge technology at its heart.
Since our founding in 2010, we have won multiple international awards and have established a proven track record of excellence, stability, and overall success. This achievement only drives us to reach even greater heights. Currently, we are proud to have over 500 experts across various business fields and several offices in Bulgaria (Sofia and Plovdiv), Ukraine, and Malta.
 
About the Team:
 
At Delasport, you’ll work with a diverse and talented group of professionals who are passionate about redefining the iGaming experience. Your team will be dynamic, supportive, and dedicated to driving innovation, ensuring you have the resources and collaboration needed to excel.
We are looking for an experienced and strategic Head of Product Casino to manage and mentor our team of Product Owners, ensuring alignment between casino product strategies and business objectives. In this senior leadership role, you will define the overall casino product vision, drive key initiatives across our casino offering, and collaborate closely with stakeholders to deliver engaging, data-driven, and commercially successful player experiences.
 
How You’ll Make an Impact:
  • Manage, mentor, and develop a high-performing team of Product Owners, fostering a culture of innovation, ownership, and accountability.
  • Define and execute the casino product vision and strategy, ensuring alignment with business goals, market trends, and player needs.
  • Own the evolution of Delasport’s casino offering, including game portfolio strategy, player engagement initiatives, promotional mechanics, and product enhancements.
  • Drive the optimization of key casino KPIs, including player retention, engagement, conversion, GGR, NGR, and lifetime value.
  • Collaborate closely with Commercial, CRM, Operations, Compliance, Data, and Engineering teams to deliver best-in-class casino experiences.
  • Manage relationships with casino internal stakeholders, ensuring an excellent and differentiated product offering.
  • Leverage market research, competitive analysis, customer insights, and performance data to identify growth opportunities and inform strategic choices.
  • Monitor product performance, analyze key metrics, and drive continuous improvement across the casino vertical.
  • Ensure efficient resource allocation and strategic planning to maximize business impact and operational effectiveness.
  • Advocate for best practices in product management, player-centric design, responsible gaming, and agile product development.
Who You Are:
  • Proven experience mentoring product teams within the iGaming industry, with significant exposure to online casino products.
  • Strong management and mentoring skills, with the ability to inspire, develop, and scale high-performing product teams.
  • Deep understanding of the online casino ecosystem, including game providers, aggregation platforms, player behavior, promotional tools, and regulatory considerations.
  • Demonstrated success in defining and executing product strategies that drive player engagement, retention, and revenue growth.
  • Excellent stakeholder management and communication skills, capable of influencing the right choices across all organizational levels.
  • Strong systematic and data-driven skills, with experience using KPIs and customer insights to improve product performance.
  • Deep understanding of Agile methodologies, product lifecycle management, roadmap planning, and prioritization frameworks.
  • Strategic thinker with the ability to balance commercial objectives, player experience, compliance requirements, and long-term product vision.
  • Experience working in a fast-paced, highly dynamic iGaming environment.
  • Familiarity with regulated gaming markets and responsible gaming principles is considered a strong advantage.

What We Offer:  

We’re not just about work,  we are about creating a great place to grow, connect, and enjoy the journey. Here’s what you can expect when you join us: 

  • Competitive Salary Package: We value your skills, dedication, and contributions 
  • Time Off: Enjoy 21+ days of annual paid leave so you can rest, recharge, and come back inspired 
  • Bonus & Rewards: Performance-based annual bonuses, special vouchers for birthdays and welcoming a newborn 
  • Health & Wellness: Additional Health insurance including dental care; Co-funding a Multisport/Coolfit card to help you stay active 
  • Extra Benefits: Employee discounts at various retailers and a monthly allowance for public transportation 
  • Great Office Locations: Central office location in Sofia and Plovdiv 
  • Relax & Recharge Zone: Take a break with colleagues in our PlayStation and Pool Table - perfect for recharging during the day 

Wait, there’s more: 

  • Happy Hour Fridays: Every Friday we host themed Happy Hours with snacks, fun activities, and plenty of opportunities to connect and unwind with colleagues 
  • Multicultural Days: Celebrate diversity and experience the traditions, food, and cultures of teammates from around the world 
  • Massages at the Office: Weekly Free Recreational Massages to help relax during the workday 
  • Chess Lessons: Sharpen your strategic thinking and enjoy collaborative and fun chess sessions with colleagues 
  • Sports & Football Team: We regularly participate in various sports events and have our own Delasport Football Team, taking part in the IT League 
  • Bulgarian Language Lessons: Classes designed to facilitate smoother communication for non-native speakers. 
  • Office Library: Enjoy access to technical literature to expand your knowledge 

Ready to Be Part of Something Big? 

If you’re excited to join a team that’s revolutionizing the iGaming world and want to make a real impact, apply today. We can’t wait to meet you! 

#LI-HYBRIDE

Skills Required

  • Proven experience leading product teams within the iGaming industry, especially online casino products
  • Strong leadership and mentoring skills to develop and scale high-performing product teams
  • Deep understanding of the online casino ecosystem including game providers, aggregation platforms and promotional mechanics
  • Demonstrated success defining and executing product strategies that drive engagement, retention and revenue growth
  • Excellent stakeholder management and communication skills across organizational levels
  • Strong analytical and data-driven decision-making capabilities, experience leveraging KPIs and customer insights
  • Deep understanding of Agile methodologies, product lifecycle management, roadmap planning, and prioritization frameworks
  • Experience working in a fast-paced, highly dynamic iGaming environment
  • Familiarity with regulated gaming markets and responsible gaming principles
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The Company
HQ: Plovdiv
453 Employees
Year Founded: 2010

What We Do

Delasport is a leading iGaming software supplier that delivers a modern one-stop-shop solution for sports betting, online casino, and player account management. Our platform focuses on player experience through personalization, unique exciting ways to bet, strong retention capabilities with rich player engagement suite and cutting-edge technological innovations. Since its founding in 2010, Delasport has won multiple international awards for its sportsbook and managed services, and has gained a proven track record of excellence, stability, and overall success. Currently, Delasport has hundreds of experts in various IT, Operations and business fields and several offices: in Bulgaria (Sofia and Plovdiv), Ukraine, and Malta

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