About CareScout Insurance
Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system – enabling individuals to move gracefully along the aging continuum on their own terms.
We’re creating a new experience for consumers, offering long-term care insurance options and other funding mechanisms to help them as they age, along with education, resources and comprehensive support services as they seek care. We work hard; we have fun; we care about each other; and we share a common mission - we care about care. If this sounds like a place where you can thrive, join us!
CareScout Insurance is a division of Genworth Financial, Inc, a Fortune 1000 provider of products, services and solutions that help families address the financial challenges of aging.
POSITION TITLE
Vice President, Head of Product- CareScout Insurance
POSITION LOCATION
Richmond, VA or New York, NY Onsite
YOUR ROLE
As Head of Product for CareScout Insurance you will have end-to-end accountability for CareScout Insurance product strategy, design, and performance, leading a critical function that shapes the future of long-term care solutions. This role owns the strategic direction and execution of a major functional area, translating enterprise priorities into product strategy while influencing outcomes across the business.
What you will be doing
- Product Strategy and Vision
- Define and lead the long-term vision and product strategy for CareScout Insurance, aligned with enterprise growth and customer needs
- Evaluate aging trends, funding dynamics, and market opportunities to shape innovative solutions
- Drive a multi-year roadmap that integrates insurance products with broader CareScout services ecosystem
- Portfolio Leadership and Performance
- Own the full product lifecycle from concept through launch, scaling and optimization
- Establish and manage profitability, risk and performance metrics to guide executive decisions
- Continuously assess portfolio health and optimize offerings to improve growth, margin and customer outcomes
- Innovation and Product Development
- Lead the design and launch of new long-term care insurance solutions, including alternative funding models and hybrid offerings
- Translate customer insights and market intelligence into differentiated product features and experiences that ensure a seamless end-to-end customer journey
- Ensure strong execution of new product introduction, including regulatory readiness, pricing alignment, and go to market strategy
- Cross-Functional Leadership
- As part of the CareScout leadership team, partner closely with Finance, Distribution, Underwriting and Claims to deliver integrated solutions
- Develop leadership capabilities within the team and foster a culture of accountability, ownership and continuous improvement
- Drive alignment and clarity across stakeholders to enable speed and decisiveness
What you bring
- 15+ years of experience in product management, insurance, or financial services with a deep expertise in insurance product design.
- Proven track record of leading product strategy and P&L ownership at scale
- Experience with long-term care, life/health insurance, or adjacent markets strongly preferred
- Strong enterprise leadership mindset, with ability to influence at C-suite level and across functions
- Demonstrated ability to translate strategy into execution and deliver measurable outcomes
- Strategic, forward-thinking and comfortable with complexity and ambiguity.
ADDITIONAL INFORMATION
National Range: $195,800 - 303,000
NYC Range: $195,800 - 303,000
Disclaimer: This role will be located in Richmond, VA or New York City. Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.
Employee Benefits & Well-Being
Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.
- Competitive Compensation & Total Rewards Incentives
- Comprehensive Healthcare Coverage
- Multiple 401(k) Savings Plan Options
- Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
- Generous Paid Time Off including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
- Disability, Life, and Long-Term Care Insurance
- Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
- Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
- Caregiver and Mental Health Support Services
At this time, Genworth will not sponsor a new applicant for employment authorization for this position.
Skills Required
- 15+ years of experience in product management, insurance, or financial services with deep expertise in insurance product design.
- Proven track record of leading product strategy and P&L ownership at scale.
- Experience with long-term care, life/health insurance, or adjacent markets.
- Enterprise leadership mindset with ability to influence at C-suite level and across functions.
- Demonstrated ability to translate strategy into execution and deliver measurable outcomes.
- Comfort with complexity and ambiguity; strategic and forward-thinking.
Genworth Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Genworth and has not been reviewed or approved by Genworth.
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Healthcare Strength — Pay is frequently described as good when considered alongside a comprehensive medical, dental, and vision package with preventive care options and expanded mental-health counseling access. On-site clinics/fitness centers in some locations and gym reimbursement further strengthen the perceived health offering.
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Leave & Time Off Breadth — Time off offerings are presented as wide-ranging, including paid volunteer time, paid family leave, time off for voting, and flexibility to roll over time in some cases. Additional programs like crisis-management time off and multiple paid-leave options contribute to a strong overall leave picture.
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Wellbeing & Lifestyle Benefits — Wellbeing support is positioned as holistic, spanning work/life services such as life coaches, digital wellbeing programs, and caregiver-focused resources. Financial wellbeing add-ons like free personal financial planning and workshops also contribute to the broader lifestyle value of the rewards package.
Genworth Insights
What We Do
Genworth is an insurance company that is dedicated to help people secure their financial lives, families, and futures. Genworth Financial, Inc. is a leading insurance holding company committed to helping families achieve the dream of home ownership and address the financial challenges of aging through its leadership positions in mortgage insurance and long term care insurance. Headquartered in Richmond, Virginia, Genworth traces its roots back to 1871. Our products and services are offered through financial intermediaries, advisors, independent distributors and sales specialists.
