Head of Product Analytics & Experimentation

Posted 2 Hours Ago
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6 Locations
In-Office or Remote
Senior level
Fintech • Food • Payments • Software
The Role
Leads product analytics and experimentation, scaling A/B testing, establishing statistical and data modeling standards, and improving governance. Manages and coaches a team of analysts while partnering with Product, Operations, Tech, and Data Engineering. The role defines analytical models, event schemas, semantic layers, data contracts, and metric definitions, and trains non-technical teams to run effective experiments. Requires strong experimentation, statistics, SQL, dimensional modeling, dbt, and change-management experience.
Summary Generated by Built In

Why qlub

The end of a great meal shouldn't be the slow part. Waiting for the check, finding someone to take payment, splitting a bill by hand. qlub removes that friction. Guests scan a QR code and pay in seconds. No app, no download, no waiting.

From Pay-at-Table and Digital Menus to Order-and-Pay, Payment Links, and SoftPOS terminals, we handle the full payment experience so restaurants can focus on what they do best: great hospitality. Less friction means faster table turnover, smoother operations, and higher profit.

We're a fast-scaling fintech backed by Mastercard, Mubadala, e& and Shorooq. $72M raised, live across multiple markets worldwide, and headcount doubled in the past year. We're building the teams that take us to the next stage.

The role

You'll lead product analytics at qlub and build the experimentation engine behind our growth, scaling to 50+ A/B tests a month. You'll set the standard for how our data is modelled so analytics and AI can trust it, and lead a team of BI analysts working closely with Product, Operations, Tech and Data Engineering.

What you’ll own

  • Own experimentation end to end: configure and scale our existing A/B testing platform, set standards for test design, sample sizing, metrics and guardrails, and review results.

  • Train product managers and operations leads to run sound experiments themselves, and build the playbooks, templates and review rituals that make this routine.

  • Define the analytical data model: entity and event design that joins consistently across product flows, slowly changing dimensions, a semantic layer, and metric definitions.

  • Introduce data contracts and governance standards with Tech and Data Engineering, so that new events and tables are designed correctly from the start.

  • Coach and grow a team of three junior analysts and one senior analyst.

Who you are

  • You've built and scaled an experimentation culture, and you're rigorous on test design while pragmatic about when evidence is enough to decide.

  • You love teaching, turning PMs and ops leads into confident experimenters and growing analysts through direct, kind coaching.

  • You think in systems and care about data models, definitions and governance, because reliable analytics and AI depend on them.

  • You drive change through influence and clear reasoning, partnering well across Product, Operations, Tech and Data Engineering.

  • You communicate clearly with executives and non-technical stakeholders, and you're excited to bring an AI-first approach to analytics in a fast-moving, global fintech.

What you’ll need

  • 5+ years in analytics or data science, including time at a large data-driven company (e.g. Delivery Hero, Uber, Amazon, Meta, Booking) or a modern data or experimentation platform (e.g. Sigma, Mixpanel, Amplitude, Statsig, Optimizely).

  • Hands-on experience building or scaling an experimentation programme, with solid statistics: power analysis, variance reduction, sequential testing, and common pitfalls.

  • Strong data modelling: dimensional modelling, SCDs, event schema design, dbt, and SQL at a high level.

  • A track record of driving change: introducing new practices into organisations and getting non-technical teams to adopt them.

  • Clear communication with executives and with non-technical stakeholders.

Nice to have

  • Data science and predictive modelling, including forecasting.

  • Experience building an AI-first data stack and taking an AI-first approach to analytical problems.

  • Data governance frameworks, marketing analytics and attribution.

  • Experience with tools and technologies such as dbt, Airflow, Git, Google Cloud Storage (GCS), BigQuery, or ClickHouse.

  • Familiarity with data governance and cataloguing tools such as Atlan, Alation, or OpenMetadata.

What we offer

• Real ownership over products that impact millions of diners and thousands of restaurants globally

• The opportunity to solve challenging problems in payments, hospitality, and customer experience

• A fast-moving environment where great ideas quickly become reality

• Close collaboration with experienced operators, builders, and industry experts

• A chance to leave a visible mark on one of the fastest-growing restaurant technology companies globally

Ready to build? Join us and help shape how the world pays at the table. If that excites you, apply now.

Skills Required

  • 5+ years of experience in analytics or data science
  • Experience at a large data-driven company or modern data or experimentation platform
  • Hands-on experience building or scaling an experimentation program
  • Knowledge of power analysis, variance reduction, sequential testing, and experimentation pitfalls
  • Strong data modeling experience, including dimensional modeling, slowly changing dimensions, and event schema design
  • High-level SQL proficiency
  • Experience with dbt
  • Track record of driving organizational change and adopting new practices among non-technical teams
  • Clear communication with executives and non-technical stakeholders
  • Data science and predictive modeling, including forecasting
  • Experience building an AI-first data stack or applying AI-first analytical approaches
  • Experience with data governance frameworks, marketing analytics, and attribution
  • Experience with Airflow, Git, Google Cloud Storage, BigQuery, or ClickHouse
  • Familiarity with Atlan, Alation, or OpenMetadata
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The Company
240 Employees
Year Founded: 2021

What We Do

qlub provides restaurants with a digital platform centered on fast QR-code and contactless payments. Diners can view bills, split them, tip, and pay without downloading an app; businesses can also use digital menus, order-and-pay tools, payment links, and SoftPOS terminals. These tools streamline payments and restaurant operations, helping reduce checkout delays, improve efficiency, and increase table turnover while supporting better guest experiences.

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