Jobs at qlub

Own a product area end to end, leading customer discovery, market and competitive research, AI-enabled product workflows, roadmap strategy, cross-functional execution, KPI measurement, experimentation, and iterative delivery. The role partners with engineering, design, data, restaurant operators, and business stakeholders to build payment products and drive growth across markets.

Own and scale B2B paid acquisition across Meta, TikTok, Google Ads, and LinkedIn. Lead creative strategy, media buying, funnel and CRO optimization, attribution, tracking, reporting, and sales handoff processes. Manage $100K+ monthly ad spend, build qualified pipeline, and hire and lead performance marketing staff and external partners.

Build and operate loyalty features across frontend, backend, and databases. Design data models and migrations, integrate third-party loyalty providers, and improve reliability, security, observability, and performance. The role requires daily use of AI coding agents, ownership from design through production, code reviews, technical design, and Agile Scrum collaboration.

Drive qlub’s UAE growth by identifying restaurant and hospitality prospects, sourcing leads, managing the full sales cycle, negotiating agreements, and building long-term partnerships. The role includes market research, field visits, product presentations, pipeline management, CRM updates, collaboration with onboarding teams, early account support, and sharing market intelligence. Candidates should understand the UAE F&B, hospitality, payments, POS, or fintech market and be fluent in English.

Own POS integration onboarding and rollout across regional markets. Coordinate country teams, POS partners, developers, and internal stakeholders; track milestones, risks, blockers, and approvals; prioritize bugs and requests; onboard restaurants; and drive integrations through go-live and commercial completion.

Respond to customer inquiries by phone, email, and chat; troubleshoot service issues; document and report product feedback; and coordinate with Operations to ensure technical problems are resolved. The role requires strong communication, prioritization, problem-solving, attention to detail, customer focus, flexible scheduling including weekends, and Mandarin fluency for supporting Chinese-speaking associates.

Manage restaurant merchant onboarding from setup through go-live, including staff training, installation support, coordination with sales and product teams, and adoption initiatives. Provide first-line merchant support, escalate technical issues, maintain onboarding records, monitor activation and adoption metrics, prepare reports, and improve onboarding workflows. The role requires customer-facing communication in English and Cantonese, spreadsheet proficiency, and regular on-site restaurant visits.

Leads product analytics and experimentation, scaling A/B testing, establishing statistical and data modeling standards, and improving governance. Manages and coaches a team of analysts while partnering with Product, Operations, Tech, and Data Engineering. The role defines analytical models, event schemas, semantic layers, data contracts, and metric definitions, and trains non-technical teams to run effective experiments. Requires strong experimentation, statistics, SQL, dimensional modeling, dbt, and change-management experience.

Drive new business across Doha’s table-service restaurant market by sourcing, pitching, and closing partners. Manage the full sales cycle through onboarding and launch, grow account adoption and transaction volume, build relationships with restaurant owners and operators, analyze pipeline performance, and provide market insights to product, marketing, and leadership.

Lead onboarding for new restaurant merchants, provide operational expertise, deliver training, manage merchant relationships, improve platform usage, support POS integrations and product improvements, resolve operational issues, and provide management with insights based on merchant feedback, reports, and industry trends.

Own and grow a portfolio of strategic, multi-location F&B accounts. Responsibilities include driving retention and expansion, increasing product adoption and GMV, managing renewals and commercial negotiations, conducting joint business reviews, identifying account risks, and collaborating with Sales, Product, Operations, and Marketing. The role requires strong enterprise relationship management, commercial acumen, data-driven decision-making, and communication with C-level stakeholders.

Drive SoftPOS growth across the UAE by prospecting restaurant and hospitality businesses, managing the full sales cycle, conducting demos, negotiating agreements, and closing partnerships. Maintain a strong CRM pipeline, understand merchant payment setups and fees, support onboarding and early adoption, expand existing accounts, and provide market and competitor insights. The role requires strong commercial judgment, UAE hospitality or payments knowledge, and relationship-building skills.

Manage transaction and settlement reconciliations across internal systems and payment providers, monitor merchant settlements, investigate discrepancies, prepare financial reports and Statements of Account, handle merchant inquiries, maintain audit documentation, and support month-end close activities. The role also coordinates with cross-functional teams and recommends improvements to financial controls and operational processes in a remote fintech environment.

Support core People operations across onboarding, offboarding, recruitment, reporting, HR systems, employee records, engagement events, business trips, and regional administrative initiatives. The intern will coordinate hiring workflows, maintain accurate HR data, prepare monthly People reports, support employee experiences, and contribute to culture-building activities across multiple countries.

Own new business growth across Kuwait’s table-service restaurant market by prospecting, pitching, and closing restaurant partners. Manage the full sales cycle through launch, accelerate adoption and transaction volume, expand accounts, and build relationships with owners and senior operators. Use pipeline data to improve conversions and cycle times while sharing market insights with product, marketing, and leadership.

Support qlub+ growth across the UAE by identifying restaurant prospects, pitching the subscription and rewards program, preparing partner proposals, maintaining CRM data, and tracking competitors. The role provides hands-on experience across the sales cycle, from outreach to launching new restaurant partnerships. Candidates should be confident communicators, target-driven, organized, coachable, and interested in restaurants, payments, and business growth.

Support merchant onboarding, training, relationship management, platform integration monitoring, usage reporting, research, and administrative tasks for a fintech serving restaurants. Collaborate with operations and product teams to resolve merchant queries, improve services, and analyze industry trends. The role suits a hands-on, organized student interested in payments, hospitality technology, startups, and fast-paced operational problem-solving.

Finance Intern supporting reconciliations, invoicing, accounts payable and receivable, month-end close, accounting records, and process improvements. The role requires maintaining accurate, audit-ready books while collaborating with Finance and cross-functional teams in a fast-growing fintech environment.