The Role
Leads independent pricing governance and oversight across managed Lloyd’s syndicates. Reviews pricing methodologies, assumptions, models, controls, reporting, data governance, and technology architecture. Provides strategic leadership, regulatory liaison, Board and committee engagement, and expert challenge to underwriting teams. Supports new syndicate applications, profitability, Solvency UK compliance, Lloyd’s requirements, ORSA reporting, actuarial opinions, risk management, and development of pricing teams.
Summary Generated by Built In
Polo Managing Agency (PMA) is seeking an experienced and commercially astute Head of Pricing Oversight to lead and enhance pricing governance across our managed Lloyd's syndicates.
This is a highly influential leadership role, providing independent oversight of syndicate pricing capabilities, frameworks and decision-making processes. Working closely with Boards, Senior Management, Underwriting teams and Lloyd's, you will play a critical role in ensuring robust pricing governance, underwriting profitability and regulatory compliance, while helping to drive client growth and market-leading standards.
As a senior member of the Actuarial Function, you will provide expert challenge and guidance to syndicates, support new market entrants, contribute to strategic decision-making and help strengthen PMA's reputation as a leading managing agency.
Key Responsibilities
Pricing Governance & Oversight
- Overseeing pricing frameworks and capabilities to ensure alignment with Lloyd's Principle 1.6 (Underwriting Profitability – Pricing).
- Providing independent review and challenge of pricing methodologies, assumptions and governance.
- Maintaining and developing PMA's Underwriting & Pricing Policy.
- Ensuring pricing activities operate effectively within regulatory and professional standards.
- Acting as a key leader within the PMA Actuarial team, influencing strategy, priorities and team development.
- Supporting the growth of PMA by contributing to new client opportunities and market initiatives.
- Supporting new syndicates through Lloyd's application and "Making It Happen" processes.
- Building strong relationships across underwriting, claims, finance, risk and senior leadership teams.
You will oversee and challenge all aspects of syndicate pricing operations, including:
- Pricing model development, validation and recalibration processes.
- Governance, peer review and approval frameworks.
- Price adequacy assessment and rate monitoring.
- Pricing management information and reporting.
- Delegated Authority pricing governance.
- Data governance, collection, storage and quality standards.
- Technology and pricing system architecture.
- Resource planning for pricing teams.
- Training and development programmes.
- Alignment of pricing assumptions with capital modelling, exposure management and reinsurance strategy.
- Presenting pricing insights and recommendations to Underwriting Committees and Syndicate Management Committees.
- Producing high-quality pricing packs to support effective decision-making.
- Supporting Board training on emerging pricing topics and market developments.
- Contributing to ORSA reporting and Actuarial Function Reports, including opinions on underwriting policy and reinsurance adequacy.
- Acting as a key liaison with Lloyd's on pricing-related matters.
- Ensuring compliance with Solvency UK requirements, Lloyd's guidance, Technical Actuarial Standards (TAS) and Actuarial Professional Standards (APS).
- Supporting PMA's risk management framework and maintaining a strong control environment.
- Ensuring customer outcomes and policyholder interests remain at the forefront of decision-making.
Skills, Knowledge and Expertise
- Non-Life Actuarial experience preferably in London or Lloyd’s market.
- Qualified Actuary or equivalent.
- Knowledge of London Market pricing methods, processes and practices.
- Knowledge of Lloyd’s of London Principles, in particular sub-Principle 1.6 Pricing.
- Good knowledge of Excel, Word, and PowerPoint.
- Team Player with good communication and presentation skills.
- Strong management and leadership skills.
- Ability to work with a variety of disciplines outside of the department.
- Strong planning and organisation skills.
Benefits
Benefits Band 5
About
PoloWorks is the leading provider of UK-based support services to the insurance market. We have built a strong reputation as dedicated and dependable experts in our field. We pride ourselves on our ability to be flexible, responsive, and knowledgeable.As a leading service support company and turnkey managing agency, our clients choose us because our staff not only have the expertise but also a profound affinity with their business challenges. Our mission is to support, inspire, and develop the insurers of today and tomorrow.Our clients, whether digital start-ups or well-established organisations, rely on the PoloWorks team to develop and strengthen their businesses. Our clients' goals are our goals. As such we design and deliver bespoke solutions to their specific business challenges.Recognised as a Great Place to Work certified company and listed among the Best Workplaces in Financial Services & Insurance, PoloWorks is proud of its positive culture and commitment to its people. With offices in London and Cheltenham, PoloWorks has ambitious growth plans, offering exciting opportunities for anyone joining us on the next phase of our journey.It's our mission to unleash the potential in every team, and we know that teams perform best when they are diverse and every team member feels that they belong. It is the unique contributions of all PoloWorks colleagues that drive our success, and we are committed to building an inclusive culture where everyone is empowered to do meaningful work and are recognised for their efforts. To that end, we are committed to providing an environment free of discrimination for everyone.
Skills Required
- Non-Life actuarial experience, preferably in the London or Lloyd’s market
- Qualified Actuary or equivalent
- Knowledge of London Market pricing methods, processes, and practices
- Knowledge of Lloyd’s of London Principles, particularly sub-Principle 1.6 Pricing
- Good knowledge of Excel, Word, and PowerPoint
- Strong communication and presentation skills
- Strong management and leadership skills
- Ability to work with a variety of disciplines outside the department
- Strong planning and organisation skills
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The Company
What We Do
PoloWorks provides business advisory and outsourced services to (re)insurers and brokers within the insurance lifecycle, operating in the Lloyd’s and companies markets.
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