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Functional (job responsibilities)
- Driving Profit & Loss and key business drivers of Personal Financial Services-i (PFS-i) including the growth and market share penetration for the entire range of Islamic consumer products and services including financing, deposits, wealth management and non-funded income (NFI)
- Assist Managing Director, Personal Financial Services (PFS) in providing oversight and management of PFSi operations and function in an advisory capacity to PFS.
- Build awareness and ensure effective distribution of Shariah-compliant products across Bank’s distribution network through collaboration with the Bank’s Shariah Department.
- Drive performance of Islamic product and services through active engagement with the Bank’s distribution network and SLA partners to ensure sales volume growth, revenue growth, portfolio growth, expense management, customer retention and credit quality.
- Optimize offering of Islamic products and services to the Bank’s targeted segments
- Optimize the channel effectiveness by working closely with sales channels and expanding digital acquisition channel/platforms.
- Explore and realize product feature/process improvement for the purpose of managing risk as well as enhancing customer experience.
- Manage execution of product programs/campaigns, collaborating with stakeholders across the organization including Shariah, legal, compliance, operations, credit and distribution.
- Evaluate market trends and competitive information, identifying factors affecting that region’s current and future sales and profitability growth.
- To assist CEO, HLISB or as an alternate when required, in attending various PFS committee meetings.
- Engage and maintain positive working relationship with product partners and working partners within the Bank, Hong Leong Financial Group and external stakeholders including, but not limited to clients and Regulatory bodies.
- Responsible for the integrity of all regulatory reporting and the Bank’s policies on the fair treatment of financial consumers.
- Responsibility for the formulation of financial institution’s recovery plan, recovery planning process and the implementation of recovery plan.
- Responsibility for implementing the financial institution’s operational resilience framework, including outsourcing risk, business continuity and disaster recovery management.
- Where relevant, responsibility to ensure that the operations, business, affairs and activities of the financial institution are in compliance with Shariah requirements at all times.
Managerial (team/group responsibilities)
- To drive and coach the team to meet with departmental and divisional business drivers.
- Align and involve the department in pursuing mid-range and long-range strategies.
- Ensure department meets the business objectives and service level goals by providing managerial
- oversight, direction, and effective monitoring of department performance.
- Responsible in retaining and hiring of talents for the team.
Organizational (organizational responsibilities)
- Management of liquidity and to be in compliance with BNM’s Liquidity Requirements, Statutory Reserve
- Requirement as well as Bank’s other limits and requirements.
- As a member of the Bank’s Assets & Liabilities Committee, the incumbent is responsible to provide strategic oversight on the Bank’s balance sheet as well as achieving fee-based profitability targets.
- Liaising with internal and external parties with regards to PFS-i related operations and responsibilities.
- Ensure implementation of policies, procedures and controls to safeguard any document or information relating to the affairs or account of a customer of the financial institution (customer information).
- Build a strong compliance culture that meets regulatory and internal audit standards that also understands anti-money laundering, countering financing of terrorism and proliferation financing policies, processes and procedures.
Education/Qualification
- Degree in Economics, Finance, Business Administration, Accounting, or any related field.
- Strong Islamic Business acumen, financial discipline & business analytical skills
Experience
- Minimum 10 years’ managerial experience preferably with Islamic Banking experience included.
- Background in consumer banking business across all retail products.
- Good interpersonal and communication skills, leadership qualities, responsible, multi tasker, result oriented, team player.
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
Skills Required
- Degree in Economics, Finance, Business Administration, Accounting, or related field
- Strong Islamic business acumen, financial discipline and business analytical skills
- Minimum 10 years managerial experience, preferably with Islamic Banking experience
- Background in consumer banking business across all retail products
- Good interpersonal and communication skills, leadership qualities, multitasking, result orientation, team player
What We Do
Hong Leong Bank Berhad is one of the leading financial services organisations in Malaysia. With a heritage of more than 100 years, it provides comprehensive financial services covering consumer banking, business banking and trade finance, treasury, branch and transaction banking, wealth management, private banking and Islamic financial services. Its merger with EON Bank Group in 2011 has further embedded its position as a core banking franchise with an expanded distribution network of more than 300 branches across the country. With a proven track record in value creation and a highly recognised brand, Hong Leong Bank has also been extending its footprint in the region, with branches in Singapore and Hong Kong and wholly owned subsidiaries in Vietnam and Cambodia. In China, the Bank has a 20% shareholding in Bank of Chengdu Co., Ltd., Sichuan and a consumer finance joint venture. Hong Leong Bank is a subsidiary of Hong Leong Financial Group Berhad, the financial services arm of the Hong Leong Group. Apart from banking, Hong Leong Financial Group is involved in the provision of insurance and takaful, as well as investment banking, unit trust, fund management and stock broking services
