Head of People (Financial Services)
Location: Lagos
Work Schedule: Hybrid
Role Overview
Our client is a fast-growing financial service firm located in Lagos, Nigeria.
The Company is seeking an experienced and strategic Head of HR to lead the full spectrum of HR and people operations. This role is responsible for shaping the people strategy, building scalable systems, and fostering a high-performance, inclusive culture that aligns with the organisation's goals and objectives.
The ideal candidate will be responsible for driving manpower planning, building strong talent pipelines, strengthening employee engagement, and ensuring compliance with HR policies and regulations. The successful candidate will also partner closely with leadership to design structures, processes, and programs that enable people to thrive and the business to scale effectively.
Key Responsibilities
Develop and implement a forward-looking people strategy and roadmap aligned to business objectives.
Partner with leadership on workforce planning, organisation design, and succession frameworks.
Lead recruitment strategy, ensuring efficient, diverse, and high-quality hiring processes.
Design and oversee performance management frameworks, reward systems, and recognition programs.
Drive initiatives that strengthen organisational culture, employee engagement, and wellbeing.
Establish learning and development programs, including leadership and role-based training.
Oversee HR operations, including policies, compliance, and global employment standards.
Implement and optimise HR systems, data, and analytics for better decision-making.
Manage vendor relationships and budgets across HR service providers.
Advise leadership on employee relations and support a fair, transparent work environment.
Key Requirements
Bachelor’s degree in Psychology or a related Social Science from a reputable institution
MBA will be an added advantage
Professional certifications in CIPMN, SPHRi, SHRM, CIPD is required
10+ years of progressive HR experience, with at least 3 years in a senior leadership role.
Proven experience building and scaling HR functions in high-growth organisations
Strong knowledge of employment law in Nigeria and the UK/EU labour regulations
Extensive HR generalist experience, with a focus on performance management, employee relations, and recruitment
Effective leader with excellent communication and interpersonal skills
Skilled in HR analytics, leveraging people metrics to drive informed decision-making
Skills Required
- Bachelor's degree in Psychology or a related Social Science
- MBA
- Professional certification (CIPMN, SPHRi, SHRM, CIPD)
- 10+ years of progressive HR experience with at least 3 years in senior leadership
- Proven experience building and scaling HR functions in high-growth organisations
- Strong knowledge of employment law in Nigeria and UK/EU labour regulations
- Extensive HR generalist experience (performance management, employee relations, recruitment)
- Excellent communication and interpersonal leadership skills
- Skilled in HR analytics and leveraging people metrics
