Head of People Technology

System Strategy and Architecture:

• System Roadmap: Define and manage the long-term strategic roadmap for all core People applications (e.g., HRIS, ATS, LMS, Performance Management).
• Solution Design: Lead the design and implementation of new technology solutions, modules, and major system upgrades, ensuring alignment with global People strategy and business needs.
• Integration Management: Oversee the architecture and maintenance of all system integrations with internal platforms (e.g., Finance, IT) and external vendors, ensuring seamless and secure data flow.

Operations and Governance:

• System Health: Ensure the stability, security, and operational performance of all People systems globally, acting as the escalation point for major system issues and outages.
• Governance and Compliance: Establish and enforce global standards for system configuration, access control, and data governance, ensuring compliance with relevant data privacy laws (e.g., GDPR, CCPA).
• Vendor Management: Manage key relationships with primary HR software vendors, driving service level agreements (SLAs), negotiating contracts, and advocating for system improvements.

Data Integrity and Reporting:

• Data Quality: Implement and monitor processes to ensure the accuracy, completeness, and consistency of people data across all systems.
• Analytics Enablement: Partner closely with the People Analytics team to ensure systems provide reliable, structured data necessary for advanced reporting, metrics, and predictive modelling.

Team and Stakeholder Management:

• Leadership & Coaching: Mentor and guide HRIS Administrators and Analysts, fostering a culture of operational excellence and continuous improvement.
• Stakeholder Partnership: Serve as the primary technical consultant to People Operations, Talent, and Finance teams, translating operational challenges into effective technical solutions.

Required Experience & Qualifications

• Experience: 12+ years of progressive experience in HR Technology or HRIS Management, with at least 5 years in a leadership or senior architectural role managing a complex, global system landscape.
• Technical Expertise: Deep functional and technical mastery of a major Tier 1 global HRIS platform (e.g., Workday, SAP SuccessFactors, Oracle Cloud HCM).
• Skills: Expertise in system configuration, data privacy, security protocols, and integration technologies (APIs, middleware). Strong project management skills, particularly managing technology implementations and system changes.
• Mindset: Strategic thinker with a highly analytical and problem-solving approach, focused on scalability and optimizing the end-user experience.