Jobs at Neko Health

Lead complex, multi-country clinic launches from due diligence through the first 90 days, coordinating operations, engineering, clinical, regulatory, marketing, finance, legal, and people workstreams. Establish integrated plans, dependencies, readiness gates, risk reporting, and post-launch monitoring. Build PMO standards, templates, tools, and repeatable launch playbooks while improving coordination and ownership across teams. Regularly travel to launch markets and clinic sites.

Own top-of-funnel sourcing strategy for senior, scarce-skill, and competitive searches. Build target lists, market maps, and passive-candidate pipelines; adapt outreach based on response data; and deliver qualified candidates to Recruiters. Partner with hiring managers to calibrate profiles, curate recruiting-event candidate lists, use sourcing and AI tools, measure conversion metrics, and share market intelligence and effective outreach practices across the talent acquisition team.

Own product marketing for high-priority projects from inception through launch. Responsibilities include positioning, messaging, creative and marcomms strategy, product launches, competitive and customer research, creative briefs, stakeholder collaboration, Medical/Legal/Regulatory review, and post-launch impact reporting. The role works closely with engineering, design, product management, and clinical teams while helping establish the company’s early product marketing function.

Leads the design, scaling, security, and reliability of Neko Health’s Azure-based platform supporting health data, member data, clinics, and internal systems. The role will improve deployment velocity, reduce operational incidents, establish long-term platform strategy, and build a 10–15-person platform engineering team. Responsibilities include regional infrastructure scaling, AI-first platform development, data platform support, and leadership across multiple engineering teams.

Build the shared AI engineering platform for regulated medical software, including its architecture, agent workflows, developer tooling, sandboxed environments, audit trails, and compliant deployment pipeline. Establish a golden path for AI-assisted engineering, automate implementation, migrations, reviews, and on-call triage, and solve complex cross-team infrastructure challenges involving clinic devices and test rigs. The role also requires measuring engineering impact and making high-impact architectural decisions.

Own US social creative from concept through publishing across Instagram, TikTok, and LinkedIn. Shoot and edit still and motion content, write captions, manage editorial frameworks, direct freelance partners, monitor platform trends, and support location launches. The role requires autonomous decision-making across time zones and building a scalable social content operating model.

Leads creative studio operations by managing work intake, timelines, resourcing, freelance engagements, budgets, tools, creative reviews, and AI adoption. Partners with Brand, Marketing, Communications, Finance, and Creative Operations to improve delivery visibility, capacity planning, quality, and on-time execution across art direction, design, narrative, copywriting, and production.

Coordinate and perform health-related data annotation and quality reviews supporting AI and machine learning teams. Supervise and support Data Annotators, plan workloads and schedules, provide feedback and training, maintain quality standards, and escalate unclear cases or data issues. The role also contributes to improving labeling instructions and workflows while handling sensitive data with accuracy, integrity, and a privacy-first mindset.

Lead product design for Neko’s clinical tools and member journey. Own Medical OS and hardware design, shape clinician workflows, develop AI-assisted decision-support experiences, influence product roadmaps, measure clinical impact, and grow a design pod. The role combines hands-on 0-to-1 design with design leadership, service design, information architecture, systems thinking, and cross-functional partnership across Medical, Product, Engineering, Regulatory, Quality, and Legal.

Lead industrial design for proprietary medical hardware and next-generation scanning systems. Collaborate with architecture, product design, and engineering teams across hardware and spatial design. Develop concepts, prototypes, mock-ups, and design studies; improve iterative prototyping processes; manage vendor relationships; and ensure hardware aligns with customer experience and brand principles.

Owns financial planning, management reporting, cost control, variance analysis, budgeting, and P&L management for Neko’s US clinic network. The role partners with clinic and operational leaders, evaluates new clinic openings, tracks regional support costs, coordinates audit reporting, and improves clinic-level financial processes. It requires strong business partnering, Excel skills, financial analysis experience, and comfort operating autonomously across a distributed multi-site network.

Own end-to-end candidate experience for a hiring area by coordinating complex interviews, managing candidate and interviewer communications, resolving escalations, configuring Ashby hiring workflows, maintaining recruiting guidelines, analyzing experience data, and building automations. The role supports recruiters and interviewers, improves scheduling efficiency, ensures structured hiring and privacy compliance, and requires three weekly office days plus occasional hiring events.

Owns candidate experience and interview coordination for a hiring area, managing complex scheduling, escalations, interview processes, and stakeholder communication. Configures jobs, interview plans, and forms in Ashby; develops guidelines and automations; monitors candidate experience metrics and feedback; and drives process improvements. Requires strong recruiting operations experience, sound judgment with AI tools, knowledge of structured hiring and compliance, and the ability to work in the office three days weekly.

Owns day-to-day and month-end accounting for European and UK entities, including reconciliations, intercompany accounting, consolidation, VAT compliance, statutory reporting, and audit support. The role also contributes to Business Central system ownership, process improvements, finance projects, and team support without formal people management.

Own global tax strategy, transfer pricing, cross-border financing advice, market-entry tax planning, and tax compliance oversight across all jurisdictions. Manage external tax advisers, audits, VAT and corporate tax obligations, and tax risk reporting. Partner with Finance, Treasury, FP&A, Legal, and the CFO while building a scalable in-house tax function.

Owns leadership development and culture strategy at Neko. The role designs leadership programs, coaching, mentorship, leadership scans, culture frameworks, and reusable culture products across markets and clinics. It also coaches senior leaders, challenges ELT members, manages the leadership and culture roadmap, and directs AI-enabled leadership and culture tools. Success requires hands-on AI building experience, executive presence, senior-leader coaching ability, and experience translating culture principles into measurable practices.

Provides corporate IT support in London, specializing in network and security operations. Owns network incidents, vendor relationships, clinic-room technology readiness, site deployments, Microsoft 365 administration, endpoint management, documentation, and automation. Supports new clinic openings, improves operational processes, coordinates AV partners, and collaborates with global teams. Travel to US sites is required for onsite deployment activities.

Recruit business and G&A talent across People, Finance, Legal, Marketing, Design, Communications, Strategy, and Operations in the US and Europe. Responsibilities include proactive sourcing, advising senior leaders on hiring strategy and organizational needs, delivering a strong candidate experience, and using pipeline data to improve recruiting outcomes.

Own Neko’s creative brand expression across visual identity, copy, video, content, and channels. Build and lead the Brand Creative Studio, develop scalable creative systems and standards, consolidate work intake, deliver major marketing and communications initiatives, and establish production resourcing. Recruit, develop, and retain multidisciplinary creative talent across art direction, design, copy, and video while partnering with Brand Strategy, Marketing and Communications, Architecture, and Product Design.

Lead Neko’s Product Design Group, owning the team, design quality bar, product design vision, and design output. Build and develop a high-performing design organization, establish exceptional design standards and review practices, partner closely with Product and Engineering, and deliver distinctive consumer experiences across digital, clinical, and physical touchpoints. The role requires hands-on product design leadership, strong operational ability, team building, and experience creating consumer products from scratch.