Jobs at Neko Health

Build and deploy AI-enabled workflow solutions across Neko, from discovery through adoption and iteration. Partner with teams to map and redesign processes, teach non-engineers, track impact, and improve workflow adoption. The role combines consulting, hands-on AI building, process improvement, and internal product lifecycle management, with success measured by sustained usage and measurable time or cost savings.

Builds and deploys AI-enabled workflows across Neko, helping teams identify business problems, redesign processes, adopt solutions, and measure impact. The role combines consulting, hands-on AI development, process mapping, training, workflow adoption, and iteration. Success is measured by sustained usage, efficiency gains, and the ability to help teams become more capable of building with AI.

Lead clinician onboarding and education across East Coast clinics. Run training cohorts, assess competency, provide remediation and feedback, manage clinical education partners, support clinic launches, escalate safety concerns, and ensure clinicians meet global standards. Continue practicing clinically while helping build Neko’s US education function.

Own Neko’s creative brand expression across visual identity, copy, video, content, and channels. Build and lead the Brand Creative Studio, develop scalable creative systems and standards, consolidate work intake, deliver major marketing and communications initiatives, and establish production resourcing. Recruit, develop, and retain multidisciplinary creative talent across art direction, design, copy, and video while partnering with Brand Strategy, Marketing and Communications, Architecture, and Product Design.

Lead Neko’s Product Design Group, owning the team, design quality bar, product design vision, and design output. Build and develop a high-performing design organization, establish exceptional design standards and review practices, partner closely with Product and Engineering, and deliver distinctive consumer experiences across digital, clinical, and physical touchpoints. The role requires hands-on product design leadership, strong operational ability, team building, and experience creating consumer products from scratch.

Develop, validate, and deploy computer vision and machine learning algorithms for clinical decision support using imaging and sensor data. Own projects from messy data and modeling through rigorous evaluation and production integration. Collaborate with hardware, software, medical, and clinical research teams, apply classical and deep learning methods, support regulatory readiness, deliver production-quality Python code, and mentor colleagues.

Owns Neko Health’s global furniture, fixtures, equipment, and accessories strategy. Develops scalable FF&E standards, product libraries, sourcing guidance, and procurement strategies for worldwide locations. Leads vendor relationships, bespoke product development, material and finish selection, and quality control. Provides concept-level guidance to regional design teams while ensuring accessibility, ergonomics, sustainability, safety, and brand consistency across clinic environments.

Lead Neko’s global CRM strategy and team, driving acquisition, bookings, retention, referrals, and revenue. Build the CRM operating model, scale Braze across markets, establish experimentation, manage budgets and vendors, ensure regulatory compliance, and partner with Marketing, Product, Comms, and executive leadership to make CRM a core growth engine.

Lead a pod of four to six engineers building Neko’s growth systems, including its website, funnel, payments, booking, referrals, memberships, localization, and market launches. Set technical direction, improve architecture and instrumentation, own quality and security, run growth experiments, and mentor or hire engineers. The role requires hands-on full-stack consumer product development and ownership of conversion or revenue outcomes, with emphasis on AI-assisted engineering.

Build and launch full-stack consumer growth products across websites, web apps, and backend systems. Own funnel areas such as waitlists, booking, payments, referrals, invites, memberships, localization, and market launches. Run measurable experiments, improve conversion, create configurable growth infrastructure, and maintain secure, resilient public surfaces using AI coding tools. Collaborate closely with product, design, marketing, and other teams.

Owns the operational lifecycle of LLM, GenAI, and RAG systems, including deployment, monitoring, evaluation, observability, versioning, cost optimization, and production reliability. The role builds ML platform capabilities for regulated clinical workflows, ships agentic or RAG pipelines, establishes human-feedback evaluation loops, and partners closely with the existing MLOps team.

Build and ship member-facing features for Neko’s iOS, Android, and web applications using React Native and native Swift or Kotlin. Own app experiences involving health data, wearables, notifications, clinic screens, biometrics, deep links, background processing, and release operations. Maintain high standards for performance, crash-free reliability, motion, and usability while collaborating with product, design, and engineering teams and using AI coding tools.

Lead a four-to-six-person engineering pod building Neko’s consumer app across iOS, Android, and web, plus wearables, notifications, and clinic screens. Ship the engagement roadmap, set technical direction, own app quality and release performance, improve retention and engagement, and mentor and hire engineers. The role requires hands-on development across React Native, native mobile, web, and backend systems, along with daily use of AI coding tools.

Lead the people strategy for Commercial, Creative, Marketing, Corporate Communications, and Public Affairs. Responsibilities include workforce planning, organizational and operating model design, leadership development, performance management, culture, compensation, change management, employee relations, risk management, and people analytics. The role partners with senior leaders to build and scale new functions, establish structures and frameworks, and make data-informed talent and organizational decisions, including evaluating AI's impact on talent strategy and organizational design.

Leads the people agenda across Corporate Functions and Product & Technology, partnering with senior leaders on workforce planning, organizational design, talent management, culture, change, employee relations, and risk. Uses people data and AI to inform organizational decisions, while adapting HR practices to functions at different maturity stages. Owns strategic people priorities, leadership development, performance calibration, compensation guidance, and organizational change initiatives.

Lead the people strategy for Neko’s German and Swedish clinical operations. Build the German employment framework, workforce and staffing models, compensation structures, policies, people systems, and employer proposition before launch. Once clinics open, partner with clinical leaders on hiring, performance, employee relations, leadership development, staffing, change adoption, and organizational scaling. Contribute German insights to global People strategy and support broader European expansion.

As a Data Engineer, you will design and build data pipelines, models, and infrastructure for analytics and machine learning while ensuring data quality and compliance.

Lead workforce analytics and planning for Neko Health’s US expansion. Build labor forecasts, staffing models, dashboards, and scheduling tools from scratch; analyze productivity, utilization, labor costs, absenteeism, overtime, and coverage. Apply AI and machine-learning methods to improve shift design, forecasting, and workforce efficiency. Partner with HR, Operations, and Medical Operations while supporting rota scheduling and shift coverage across multi-site clinics.

Own end-to-end launches for new US clinics, from site readiness and technology setup through inventory coordination and opening-day preparation. Assess locations, resolve readiness gaps, test hardware and software, coordinate vendors and internal teams, and ensure clinics are fully operational. Build scalable launch playbooks, trackers, and checklists while documenting lessons learned to improve future openings. The role requires frequent travel and hands-on work at new clinic sites.

Create and maintain clinic staff rotas, track coverage gaps, administer the Quinyx workforce management system, and produce staffing reports. The role coordinates schedule changes, backfills, overtime, utilisation, and timesheet reconciliation while partnering with clinic and market leadership to support staffing decisions and reduce payroll issues.