Head, Payments & Processing

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Douglas, Isle of Man
In-Office
Financial Services
The Role

Company Description

Standard Bank Offshore is the offshore arm of the Standard Bank Group, a leading Africa focused financial services group, and an innovative player on the global stage. Our international Banking, Lending, Investment, Fiduciary and Wealth Management services offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals.

Our clients range from individuals to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa and SBO is perfectly positioned to support the growth of our organisation from our office in the Isle of Man, Jersey, London, Mauritius and South Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

PLEASE NOTE:

  • This role is not open to relocation. Only candidates who have residency and right to work in the Isle of Man can be considered.
  • This role is a 14-month Fixed Term Contract

To oversee, manage and continuously improve the account processing function in accordance with risk controls and service requirements ensuring world class client experience and efficient operations.

Qualifications

Minimum Qualification: 

  • First Degree - Business Commerce
  • First Degree - Finance and Accounting


Experience Required :

  • 5 - 7 years
  • Practical work experience within an operations and processing environment
  • 3 - 4 years
  • Experience in the management of complex operations, ideally within the corporate
    financial services sector
  • Experience in leading and managing teams, building and maintaining relationships
    within and outside of the organization

Key Outputs :

  • Comprehensive knowledge of banking transaction processes
  • Practical knowledge of how to input, access and utilize information to analyze forecast trends
  • Knowledge of corporate banking and the interface between frontline service, sales, and support functions
  • An extensive knowledge and understanding of the various systems used within the wider Processing and operations
  • Working knowledge of capacity management principles and processes

Additional Information

Behavioural Competencies:

  • Meeting Timescales
  • Valuing Individuals
  • Pursuing Goals
  • Empowering Individuals
  • Team Working
  • Producing Output

Technical Competencies:

  • Operations Risk Management
  • Automation Acumen
  • Data Analytics & Visualization
  • Client Relationship Management
  • Collaboration
  • Continuous Improvement

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The Company
Johannesburg
63,856 Employees
Year Founded: 1862

What We Do

As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.

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