Head of Payments (m/f/x)

Posted 17 Days Ago
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Saint Julian's, MLT
In-Office
Entry level
Sports
The Role
Leads the payments function across regulated markets, defining strategy, managing PSP partnerships, negotiating commercial agreements, owning budgets, improving payment success rates and customer experiences, identifying innovation opportunities, establishing performance metrics, and advising senior leadership. The role also builds and develops a high-performing payments team while driving operational efficiency, scalability, and business growth.
Summary Generated by Built In
Company Description

We are Tipico, Germany's leading sports betting provider and one of the most dynamic tech companies in the industry, part of Banijay Gaming - a European champion in sports betting and online gaming. We approach every challenge like a Championship match, with a mission to excite the arena and elevate the betting experience for every customer. Our culture is energetic and ambitious - we play as a team to win high, leave an impact, and commit to excellence. Fueled by our passion for the perfect product, we use the newest tech stack to get better every single day. 

At Tipico, we believe in owning our game. Are you ready to step onto the pitch, bring your best self, and become a champion? Then show us your game face - because we're looking for a Head of Payments (m/f/x) to join the team!

Job Description

As our Head of Payments (m/f/x), you will own one of the most critical customer-facing areas of our business, shaping the strategy that powers seamless, secure, and efficient payment experiences across regulated markets. You will take the lead in defining our PSP roadmap, managing key provider partnerships, and driving commercial and operational excellence from strategy to execution. Working closely with senior stakeholders across the business, you will influence decisions that directly impact customer satisfaction, transaction performance, and business growth. This is an opportunity to combine leadership, innovation, and commercial expertise while building and developing a high-performing team. If you thrive on ownership, strategic thinking, and delivering measurable impact, this is your chance to play a key role in our continued success.

Your playing field

  • You will define and execute a forward-looking payments strategy that strengthens customer experience and supports business growth. 
  • We will rely on you to build and optimise a diverse PSP portfolio that delivers performance, scalability, and competitive advantage.
  • You will lead commercial negotiations with payment providers and secure partnerships that create long-term value. 
  • We will count on you to own the payments budget, monitor performance, and identify opportunities to maximise efficiency and return on investment.
  • You will collaborate with cross-functional teams to improve success rates, reduce friction, and enhance the customer cashier journey. 
  • We will look to you to identify emerging payment trends and bring innovative solutions into our regulated markets. 
  • You will establish clear payment processes, meaningful performance metrics, and actionable insights that drive continuous improvement. 
  • We will expect you to provide strategic recommendations to senior leadership, turning complex data into business decisions.
  • You will inspire, develop, and empower a team of payments professionals to consistently raise their game and deliver outstanding results.

Qualifications

Which skills you should bring to the pitch

  • Payments Expertise. Extensive experience leading payments operations with a deep understanding of payment processes, PSPs, and regulated environments.
  • Gaming Experience. Proven experience within the gaming industry or Fintech and strong knowledge of regulated industries. 
  • Leadership Experience. Demonstrated success leading and developing high-performing teams at Head of level. 
  • Commercial Acumen. Strong track record in stakeholder management, supplier negotiations, and managing strategic partnerships.
  • Analytical Skills. Ability to solve complex business challenges using data-driven insights and sound decision-making.
  • Market Knowledge. Strong understanding of e-payments, financial risk mitigation, and payment ecosystems, particularly in Germany and Austria.
  • Project Management. Ability to lead complex initiatives from strategy through implementation and optimisation. 
  • Communication Skills. Excellent written, verbal, presentation, and influencing skills across all organisational levels. 
  • Education. Bachelor's degree, post-secondary qualification, or an equivalent professional qualification. 
  • English Fluency. Fluent written and spoken English with the ability to communicate effectively in an international environment.

Additional Information

This is how we score with you:

  • Established International Group. We have a solid foundation on which to grow 
  • Personal and Professional Growth. We offer you opportunities to develop and grow to unlock your potential. 
  • Relocation Support. To make your move to Malta as smooth as possible 
  • Competitive Package. We care for our employees, offering an indefinite contract, competitive salary, insurances (private health, dental, private accident, sickness and life) and free parking. 
  • On-site childcare. We’ve got a game plan to support you and your 3+ year old kids. 
  • Sports Incentive. We want you to remain active and will subsidise a gym membership of your choice. 
  • Modern offices. Our very own Tipico tower provides an open plan space with the latest technology. 
  • Events. Sponsored Charity and Team gatherings, we like to have fun together as one team and reinforce our connections. 
  • Supportive Environment. We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us. 

Think a career at Tipico is right for you? Apply now and join our winning team.

If you have any questions or comments about this role, our TA team is happy to help you! Feel free to reach out to us on our social media channels

We look forward to your application!

Skills Required

  • Extensive experience leading payments operations, with deep knowledge of payment processes, PSPs, and regulated environments
  • Experience within the gaming industry or fintech, with strong knowledge of regulated industries
  • Experience leading and developing high-performing teams at Head-of level
  • Strong stakeholder management, supplier negotiation, and strategic partnership experience
  • Ability to solve complex business challenges using data-driven insights and sound decision-making
  • Strong understanding of e-payments, financial risk mitigation, and payment ecosystems, particularly in Germany and Austria
  • Ability to lead complex initiatives from strategy through implementation and optimization
  • Excellent written, verbal, presentation, and influencing skills
  • Bachelor's degree, post-secondary qualification, or equivalent professional qualification
  • Fluent written and spoken English

Tipico Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tipico and has not been reviewed or approved by Tipico.

  • Healthcare Strength — Pay packages are often paired with medical coverage, including medical/dental/vision in U.S. roles and private medical options in some European locations. Wellbeing support such as EAP access and related programs is also positioned as part of the overall package.
  • Retirement Support — Retirement benefits are present in U.S. postings through a 401(k) plan with an employer match, with at least one example citing a match level and immediate vesting. This adds tangible long-term value beyond base pay for eligible employees.
  • Wellbeing & Lifestyle Benefits — Wellness-oriented perks such as sports/gym allowances, volunteer days, and team-event style perks are repeatedly included in the total rewards framing. These benefits can increase perceived compensation value even when base pay differs by market.

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The Company
HQ: San Ġiljan
1,074 Employees
Year Founded: 2004

What We Do

We are Tipico, an exciting tech company and the leading sports betting provider in Germany. Our mission is to electrify the sports betting experience for every customer, every bet. We say that we “Maximise Spannung” – but we don’t just do it for our customers. Behind the scenes, our culture is bursting with energy and ambition. We do our utmost to get to the best outcome and achieve success, generating these powerful moments of Spannung, thriving through our values of Trust, Progress, and Passion. Every day brings fresh challenges and thrill, and we wouldn’t have it any other way. Together as One Team, for ourselves and for each other, we commit to our work passions and devotions. It’s about being better than our best, raising the bar, progressing with agility, stronger today than we were yesterday. Using the newest tech stack, we push the limits of what’s possible and then go beyond. Our global teams deliver incredible experiences for customers, advancing our product every single day, obsessed with doubling, even tripling the Spannung. Because we believe that when adrenaline meets progress, awesome things happen. This winning spirit is rooted in our humble beginnings, Tipico started out as 3 students with a dream in a small betting shop, offering the best in sports-betting products. We continue our mission at our headquarters - Tipico Tower in Malta, the main hub of the Gaming industry, together with our other offices, which can be found across 6 different international locations in Germany, Austria, Croatia, Poland, Gibraltar, and Colombia. We Maximise Spannung in the world of sports betting!

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