Key Responsibilities
- Contract New Business: Proactively source, pitch, and negotiate with new suppliers across the experience and travel trade industry, identifying exclusive and scalable partnerships that elevate our customer offering.
- Category Leadership: Own and optimise the buying strategy across multiple categories including short breaks, adventure, wellness, food & drink, and more.
- Team Management: Lead and inspire a high-performing team of Category Managers. Foster a culture of accountability, innovation, and continuous development.
- Supplier Relationship Management: Build deep and collaborative relationships with key suppliers. Drive joint business planning, exclusive offers, and innovation.
- Commercial Performance: Deliver against revenue, margin, and customer experience KPIs. Use data to identify trends and shape decision-making.
- Customer-Centric Product Development: Work closely with marketing and product teams to ensure we deliver the right experiences to the right customers at the right time.
What We’re Looking For
- Proven experience in a senior buying, contracting or commercial role within the experience gifting, leisure, or travel trade industry.
- A track record of contracting new suppliers and building strong, scalable commercial partnerships.
- Strong negotiation and commercial acumen, with the ability to deliver significant margin improvements.
- Experience managing and developing high-performing teams.
- Strategic thinker with a bias for action – you’re comfortable rolling up your sleeves to get things done.
- Confident communicator who can influence internal and external stakeholders at all levels.
- Data-driven mindset with a passion for delivering excellent customer experiences.
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What We Do
At Moonpig Group our mission is to help people connect and create moments that matter. We’re an international group made up of two brilliant brands – Moonpig in the UK, US and Australia, and Greetz in the Netherlands. We’re a technology platform at heart, but our customers know us as the leading eCommerce destination for greetings cards, gifts and flowers. Last year we delivered over 70 million personalised cards, gifts and flower bouquets in over 50 million orders, helping our customers celebrate all the occasions that matter to them, from milestone birthdays and anniversaries to new arrivals and all of those just-becauses. We have awesome people and a caring company culture: We give teams autonomy while supporting personal growth at all levels. Plus, we know how to have fun! Don’t just take our word for it, though; in Feb 2022, Moonpig was officially recognised as an outstanding company to work for by Best Companies and we earned a 2-Star accreditation, which is Best Companies second-highest standard of workplace engagement and represents organizations striving for the top. Head over to our careers site for more company info and our current opportunities - https://www.moonpig.com/uk/blog/moonpig-careers/moonpig-careers/
