Head of Operations

Posted 12 Days Ago
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Ramat Gan, ISR
In-Office
Senior level
Fintech • Payments • Software • Consulting • Financial Services
The Role
The Head of Operations partners with the CEO to convert strategy into measurable execution. Responsibilities include building the company operating system, driving cross-functional accountability, establishing KPI and OKR frameworks, embedding AI and workflow automation, implementing executive reporting and business reviews, and leading high-impact strategic initiatives. The role requires experience scaling organizations, working with founders or CEOs, developing lean processes, and using data and financial analysis to improve operational performance.
Summary Generated by Built In
Description

Directeam empowers startups to scale their AWS infrastructure efficiently through our premier FinOps ecosystem. We combine our flagship automated savings engine, Sombrero Savings, with our latest innovation: a real-time, AI-powered FinOps, SRE, and cloud architecture platform designed to help engineering teams analyze, investigate, and optimize their AWS environments.

As a premier AI-native AWS Partner, we go beyond simple cost management. We provide a strategic advantage that converts cloud inefficiency into business runway.

Our solutions deliver significant market impact. Our AI-driven services have been widely adopted across our client base, achieving an average monthly cost reduction of over 30% and positioning us as a leader in cloud optimization.

The Head of Operations serves as the CEO’s primary execution partner. This role is responsible for transforming company strategy into measurable execution, ensuring accountability across departments, and building the operating system that enables scale. The role owns company-wide execution, strategic initiatives, operational excellence, and cross-functional alignment.

Requirements
  • Build & Manage the Operating System: Design and scale the company’s operational framework to support rapid organizational maturity.
  • Drive Strategic Execution & Alignment: Turn high-level strategy into flawless execution while building cross-functional accountability across departments.
  • Embed AI-Driven Efficiency: Champion an AI-first internal culture, integrating advanced AI tools and automated workflows to eliminate manual operational overhead.
  • Own Metric Frameworks: Design and institutionalize company-wide KPI and OKR systems to drive data-backed decision-making.
  • Provide Executive Leverage: Establish rigorous reporting protocols and business reviews to optimize executive bandwidth.
  • Lead Special Initiatives: Spearhead high-stakes, cross-functional projects directly alongside the CEO.

What We’re Looking For

  • 7+ years in Operations, Strategy, Consulting, or Business Leadership; 3+ years leading high-impact, cross-functional initiatives.
  • Proven track record working directly with Founders/CEOs as a trusted execution partner.
  • Demonstrated success scaling organizations and building lean processes from the ground up.
  • Practical experience identifying and integrating generative AI platforms and automation tools to optimize workflows.
  • Bachelor’s degree in Business, Engineering, Economics, Finance, Law, or Computer Science. An MBA is highly advantageous.

Must-Haves

  • Strategic Planning, KPI/OKR Design, Process Automation, Financial Acumen, and Data Analysis.
  • An innate drive to leverage AI and technology to replace manual effort.
  • Extreme ownership, high urgency, executive presence, and the ability to simplify chaos.
  • Native or entirely fluent English (written and verbal).

Advantages

  • Experience within the AWS ecosystem, FinOps, or high-growth SaaS startups.
  • Professional background in Tier-1 management consulting.
  • Hands-on proficiency with HubSpot and Business Intelligence (BI) tools.

Our office is located at Beit Gibor Sport Tower, Ramat Gan, near Tel Aviv Savidor Central railway station.

Skills Required

  • 7+ years of experience in Operations, Strategy, Consulting, or Business Leadership
  • 3+ years leading high-impact, cross-functional initiatives
  • Experience working directly with Founders or CEOs as a trusted execution partner
  • Track record scaling organizations and building lean processes from the ground up
  • Practical experience identifying and integrating generative AI platforms and automation tools
  • Bachelor's degree in Business, Engineering, Economics, Finance, Law, or Computer Science
  • MBA
  • Strategic planning experience
  • KPI and OKR design experience
  • Process automation experience
  • Financial acumen
  • Data analysis skills
  • Fluent written and verbal English
  • Experience within the AWS ecosystem, FinOps, or high-growth SaaS startups
  • Professional background in Tier-1 management consulting
  • Hands-on proficiency with HubSpot and Business Intelligence tools
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The Company
HQ: Ramat Gan
23 Employees
Year Founded: 2017

What We Do

Accelerate your startup’s growth with Directeam - a high-touch, proactive AWS partner fully embedded in your cloud journey. Led by expert cloud architects, we deliver intelligent Cloud FinOps, Well-Architected Framework guidance, unlimited consulting, seamless migration, and AWS Marketplace acceleration. Directeam empowers startups and fast-growing tech companies, to cut costs, optimize cloud performance, and scale smarter, giving you the agility to confidently navigate and innovate in an ever-evolving cloud landscape.

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