Head of Clinical Operations & Analytics

Job Posted 2 Days Ago Posted 2 Days Ago
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San Francisco, CA
Senior level
Healthtech • Telehealth
Customize your weight loss journey: board-certified obesity medicine doctors, nutritionists, and fitness coaches.
The Role
Oversee clinical operations, manage insurance team and clinical managers, drive initiatives, cultivate excellence, develop scalable processes, and optimize recruitment.
Summary Generated by Built In

$250,000 - $350,000
Full-time / Onsite

About The Role

We are looking for an experienced and strategic leader to take on the role of Head of Clinical Operations & Analytics. This position is vital for overseeing the operational aspects of our provider strategy and ensuring exceptional provider experiences

What You’ll Do

  • Your job is to develop data pipelines and KPIs for our provider organization and organize non-technical team members to help optimize our provider experience 
  • You’ll serve as the core manager for insurance team, clinical operations managers, provider success associates
  • Communicate key metrics to senior leadership team
  • You manage the recruitment process for our provider team and can work collaboratively with our recruiters to optimize this process

Who You Are

  • An adept problem-solver who can navigate complex issues involving multiple stakeholders
  • Data-oriented, with a capability to leverage analytics for strategic decision-making
  • Clinical experience is not needed: technical skills are
  • You’re comfortable with Python
  • Startup experience

Life at Mochi 

  • Comprehensive Health Coverage – Medical, dental, and vision insurance to keep you at your best
  • Financial Security – 401(k) with company matching and fully covered life insurance
  • Time to Recharge – Unlimited PTO, generous company holidays, and flexibility to take the time you need
  • Wellness First – Group activities, mindfulness sessions, and fitness perks to support your well-being
  • Connection & Community – Team lunches, office hangouts, and offsite meetups to build meaningful relationships
  • High-Impact Work – Shape the future of digital healthcare at a pivotal moment in our growth
  • Competitive Compensation – Top-tier salary and a generous equity package
  • Fast-Paced & Exciting – Join a hypergrowth team that moves fast and builds with purpose
  • World-Class Team – Work alongside top engineers, product leaders, and operators in a high-performance environment
  • Prime Location – Enjoy a vibrant workspace in downtown San Francisco

The base salary for this full-time position ranges from $250,000 to $350,000, in addition to equity and benefits. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors, such as job-related skills, experience, relevant education or training, and location.

Top Skills

SQL
Tableau
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The Company
HQ: San Francisco, CA
70 Employees
On-site Workplace
Year Founded: 2022

What We Do

We're Mochi Health, a pioneering force in obesity medicine dedicated to building personalized, clinically-backed weight care solutions. We're on a mission to empower patients with one-on-one virtual care and proven pharmaceutical treatments.

We recognize that every body is unique, and believe weight loss plans should be, too.

With over 100 million individuals struggling with obesity and 15 million already using GLP-1 prescriptions, the need for specialized guidance is at an all-time high. We help patients navigate their treatments and achieve lasting success by connecting them with board-certified providers, dietitians, and access to our support team around the clock. Our best-in-class telehealth platform is designed to make care accessible to patients whenever and wherever they need it.

At Mochi Health, we believe that our success is driven by the people we hire. Join us in shaping the future of obesity medicine and transforming the lives of millions of patients.

Why Work With Us

At Mochi, we put our team first, ensuring every voice is heard and every career grows. We move fast, innovate boldly, and make a real impact—without VC constraints. Here, you’ll tackle meaningful healthcare challenges, learn constantly, and have the opportunity to lead. Join us to build something bigger than a job—create a career you’re proud of.

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Mochi Health Offices

OnSite Workspace

All employees work in-person at our beautiful San Francisco office five days a week.

Typical time on-site: None
HQSan Francisco, CA
Kirkland, WA
Learn more

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