Head of Online Sales

Posted 2 Days Ago
Be an Early Applicant
Singapore City, SGP
In-Office
Expert/Leader
Computer Vision • Hardware • Mobile • Software • Semiconductor
The Role
Own and grow online revenue and profitability across eCommerce channels. Define channel mix, pricing, and commercial initiatives; lead channel expansion and partnerships; drive forecasting, inventory alignment, KPI tracking, post-campaign learnings, and develop a high-performing sales organization while aligning cross-functional stakeholders.
Summary Generated by Built In

Position Summary

Role and Responsibilities

  • Revenue Ownership Own overall online revenue, profitability, and growth. Define channel mix strategy, set targets, and drive sustainable growth through pricing discipline, non-price initiatives (assortment, bundling, channel exclusives), and new commercial initiatives aligned with growth strategy (new channels, partnerships, segment expansion).
  • Channel & Partnership Leadership Lead new channel expansion and partnership development (marketplaces, emerging channels, B2B segments). Secure alignment with partners on commercial strategy, volume targets, and mutual growth objectives.
  • Sales Leadership Partner with Sales Leads to develop category/channel strategies aligned with overall direction. Challenge their thinking, build capability, and ensure strategies are bold, realistic, and well-reasoned.
  • Forecasting & Execution Own demand forecasting accuracy and weekly sales performance tracking. Review forecasts, validate assumptions, and ensure Sales Leads adjust plans based on market signals and execution reality.
  • Supply Balance Ensure aggressive sales plans supported with stable supply. Translate commercial targets into inventory requirements with Business Units; own accountability for aging inventory resulting from commercial decisions.
  • Stakeholder Alignment Ensure cross-functional alignment across Business Units, marketing, operations, and finance on commercial priorities. Resolve conflicts and drive partnership decisions with commercial judgment.
  • Continuous Learning & Performance Lead weekly and post-campaign reviews to extract learnings, track KPIs (revenue, conversion, margin), and translate into continuous improvements. Build a high-performing sales organization.

Skills and Qualifications

  • Minimum 10+ years of eCommerce or online sales leadership experience, with at least 5 years in a strategic leadership role directing sales teams or channel strategy.
  • Proven track record owning P&L outcomes in competitive, fast-paced online retail or marketplace environments.
  • Deep understanding of eStore operations, marketplace mechanics, voucher and promotion governance, and online customer journeys.
  • Strong analytical capability with experience tracking and optimizing KPIs (revenue, conversion rate, traffic, AOV, margin).
  • Demonstrated ability to lead, develop, and hold teams accountable through clear expectations, coaching, and consistent performance management.
  • Excellent cross-functional collaboration skills; ability to align stakeholders across supply chain, marketing, operations, and finance around commercial goals.
  • Strategic thinking with strong operational discipline; comfort balancing bold commercial ambition with realistic execution constraints.

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Skills Required

  • Minimum 10+ years of eCommerce or online sales leadership experience with at least 5 years in a strategic leadership role
  • Proven track record owning P&L outcomes in competitive, fast-paced online retail or marketplace environments
  • Deep understanding of eStore operations, marketplace mechanics, voucher and promotion governance, and online customer journeys
  • Strong analytical capability with experience tracking and optimizing KPIs (revenue, conversion rate, traffic, AOV, margin)
  • Demonstrated ability to lead, develop, and hold teams accountable through coaching and performance management
  • Excellent cross-functional collaboration skills to align supply chain, marketing, operations, and finance around commercial goals
  • Strategic thinking with strong operational discipline; ability to balance commercial ambition with realistic execution constraints

Samsung Electronics Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Samsung Electronics and has not been reviewed or approved by Samsung Electronics.

  • Parental & Family Support Paid parental leave of up to 14 weeks is offered in U.S. entities, alongside family‑building support, caregiver resources, and adoption assistance. Semiconductor sites note fully paid parental leave for eligible employees and targeted programs for pregnancy and infant care.
  • Leave & Time Off Breadth Generous PTO equivalent to about 20 days per year for full‑time U.S. employees, increasing with tenure, is paired with company holidays. Some entities also promote flexible time initiatives and paid volunteer time.
  • Retirement Support Semiconductor units publicly detail a 401(k) match with immediate vesting, and other U.S. entities highlight strong retirement support. Additional financial programs such as student‑loan repayment and charitable‑gift matching bolster long‑term savings.

Samsung Electronics Insights

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The Company
HQ: Suwŏn
145,454 Employees
Year Founded: 1969

What We Do

Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors and LED solutions. Samsung is also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top 10 global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth.

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