About the role
We are looking for a strategic, highly organized, and collaborative Head of Marketing Operations, US & Canada to serve as the operational backbone of one of Uber's most important regions.
Reporting to the Global Head of Marketing Operations, you will partner closely with the Head of US & Canada Marketing and regional leadership team to ensure the organization operates effectively at scale. Acting as the region's operational lead, you will translate business priorities into clear operating plans, drive cross-functional execution, manage regional budgets, and continuously improve how the organization plans and delivers work.
This role sits at the intersection of marketing, operations, finance, and execution. Success requires exceptional organizational leadership and executional excellence, strong commercial acumen, and the ability to manage stakeholders across a highly matrixed organization.
What you’ll do
- Serve as the strategic operations partner to the Head of US & Canada Marketing, translating business priorities into clear operating plans and execution roadmaps.
- Lead the regional marketing operating model, including planning processes, governance, operating rhythms, decision forums, and cross-functional ways of working.
- Drive organizational effectiveness by identifying opportunities to simplify processes, improve collaboration, and remove operational friction across the marketing organization.
- Partner with Global Marketing Operations and regional peers to implement global operating frameworks while ensuring they effectively support regional business needs.
- Partner with Finance and Marketing Leadership to manage regional marketing investments, including budgeting, forecasting, resource allocation, and investment governance.
- Lead operational planning for major marketing initiatives, ensuring teams are aligned on priorities, timelines, dependencies, and delivery.
- Champion adoption of global marketing tools, technologies, and operational standards, while providing feedback that informs future improvements.
- Develop reporting and business reviews that provide leadership with clear visibility into priorities, execution progress, risks, and organizational performance.
- Build strong partnerships across Marketing, Finance, Strategy, Operations, and other cross-functional teams to enable efficient decision-making and execution.
- Foster a culture of operational excellence, continuous improvement, and accountability across the regional marketing organization.
Basic Qualifications
- 10+ years of experience in marketing operations, strategy & operations, program management, consulting, or a related field.
- Bachelor's degree or equivalent practical experience.
- Demonstrated experience leading complex cross-functional programs or marketing operations within a large, matrixed organization.
- Exceptional stakeholder management and influencing skills.
- Excellent written and verbal communication skills, with the ability to communicate effectively with senior leaders.
- Highly organized with strong attention to detail and a proven ability to manage multiple priorities simultaneously
- Ability to connect the dots across multiple initiatives, identifying patterns and trends to drive improvement opportunities and operational efficiency
Preferred Qualifications
- Experience building and improving operating models, planning processes, and organizational governance at scale.
- Strong commercial and financial acumen, including experience managing budgets, investment planning, or resource allocation.
- Demonstrated ability to influence senior stakeholders and drive alignment across highly matrixed global organizations.
- Proven track record leading large, ambiguous initiatives from strategy through execution.
- Strong analytical and problem-solving skills with the ability to translate data into actionable recommendations.
- Comfortable operating in a fast-paced, evolving environment with competing priorities and ambiguity.
- Experience working within a global, in-house marketing organization is strongly preferred.
For New York City, NY-based roles: The base salary range for this role is USD $190,000 per year - USD $211,000 per year.
You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.
About UsReady to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Skills Required
- 10+ years of experience in marketing operations, strategy and operations, program management, consulting, or a related field
- Bachelor's degree or equivalent practical experience
- Experience leading complex cross-functional programs or marketing operations within a large, matrixed organization
- Exceptional stakeholder management and influencing skills
- Excellent written and verbal communication skills, including communication with senior leaders
- Strong organization, attention to detail, and ability to manage multiple priorities
- Ability to identify patterns and trends to drive improvement and operational efficiency
- Experience building and improving operating models, planning processes, and organizational governance at scale
- Commercial and financial acumen, including budgeting, investment planning, or resource allocation experience
- Ability to influence senior stakeholders and drive alignment across global matrixed organizations
- Experience leading large, ambiguous initiatives from strategy through execution
- Strong analytical and problem-solving skills with ability to translate data into recommendations
- Ability to operate effectively in a fast-paced environment with competing priorities and ambiguity
- Experience in a global, in-house marketing organization
Uber Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uber and has not been reviewed or approved by Uber.
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Parental & Family Support — Policies provide a minimum of fully paid parental leave for all parents and financial support for fertility, adoption, and surrogacy, with added credits to ease the transition. Programs extend to family medical leave and parenting support resources, indicating depth beyond baseline offerings.
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Healthcare Strength — Healthcare coverage is described as comprehensive across many countries, with medical, dental, vision, life, disability, and mental health benefits, plus allowances where direct plans are not available. Wellness programs and reimbursements further reinforce access to care.
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Wellbeing & Lifestyle Benefits — Monthly ride and meal credits, free office meals/snacks, fitness stipends, onsite gyms, and wellbeing reimbursements create meaningful everyday value. Home‑office stipends, travel medical coverage, and counseling support round out lifestyle-oriented perks.
Uber Insights
What We Do
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything. Movement is what we do. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real-time. At the incredible speed of now.
Why Work With Us
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
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