Head of MarComm Technology (L9)
Role Summary
The Head of MarComm Technology leads the strategy, delivery, and ongoing operation of technology capabilities that support Marketing and Communications. This role is accountable for a portfolio of platforms and teams spanning marketing automation, content and channel technology, data and analytics enablement, and emerging AI-driven capabilities.
This leader partners closely with Marketing, Communications, Digital, Data, Architecture, and Engineering teams to translate business priorities into a clear technology roadmap, drive execution across a complex delivery landscape, and improve the effectiveness, reliability, and scalability of MarComm platforms. The role balances run, change, and modernization while simplifying the ecosystem and enabling better customer and colleague experiences.
You Will
Lead the MarComm technology portfolio, including platform strategy, delivery execution, and operational performance across marketing and communications capabilities
Partner with Marketing and Communications leaders to define and deliver a prioritized, outcome-driven technology roadmap
Oversee intake, prioritization, and backlog management to balance strategic initiatives, operational needs, and capacity constraints
Drive execution across multiple platforms and teams, ensuring delivery is sequenced, transparent, and aligned to business priorities
Simplify and modernize the technology landscape by reducing fragmentation, improving integration patterns, and strengthening platform usability
Lead and develop teams across delivery platforms, content and channel technologies, and data/analytics enablement
Ensure solutions meet enterprise standards for architecture, security, privacy, compliance, and resiliency
Manage platform investments, vendor relationships, and spend to optimize value and support long-term sustainability
Partner with Architecture, Data, and Engineering teams to enable scalable data foundations, personalization capabilities, and workflow automation
Advance adoption of AI-enabled capabilities within MarComm workflows in alignment with enterprise governance and standards
Build strong stakeholder alignment across business and technology leaders; proactively manage dependencies and resolve trade-offs
Develop a high-performing team with clear accountability, strong engagement, and continuous development
What You’ll Bring
A strong track record of leading business-facing technology organizations and delivering measurable outcomes
Deep understanding of marketing and digital technology ecosystems, including platforms, workflows, and customer engagement capabilities
Ability to translate business priorities into clear technology strategies, roadmaps, and execution plans
Proven experience leading complex, cross-functional initiatives across multiple teams and systems
Strong execution discipline, with the ability to prioritize, sequence work, and deliver in a fast-paced environment
Financial and operational acumen, including managing platform investments, vendors, and trade-offs
Experience simplifying technology landscapes and improving integration, scalability, and usability
Ability to apply data, analytics, and emerging AI capabilities to drive practical business value
Strong stakeholder leadership skills, with the ability to influence and align senior leaders
A collaborative leadership style that builds trust, develops talent, and drives accountability
Qualifications
Bachelor’s degree in Technology, Engineering, Information Systems, Business, or a related field (Master’s preferred)
10+ years of experience in technology, engineering, or digital delivery roles
5+ years of experience leading teams and/or managing managers
Experience working in a large, complex organization with multiple stakeholders and dependencies
Experience supporting marketing, digital, or customer experience technology environments preferred
Experience managing technology platforms, products, or portfolios
Familiarity with modern technology environments (e.g., cloud, APIs, integrations)
Experience working with third-party vendors and managing external partnerships
Salary Range:
$178,690.00 - $293,560.00The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected]. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.
Visa Sponsorship
Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship.
Notice Regarding Guardian’s Use of Artificial Intelligence in Recruitment
As part of Guardian’s job application process, Guardian may use artificial intelligence tools (“AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website (Careers at Guardian at https://www.guardianlife.com/careers). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues.
Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian’s use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to [email protected], making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian’s document retention policy, a copy of which you may request via [email protected].
Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
Skills Required
- Bachelor's degree in Technology, Engineering, Information Systems, Business, or related field
- 10+ years of experience in technology, engineering, or digital delivery roles
- 5+ years of experience leading teams and/or managing managers
- Experience working in large, complex organizations
- Experience supporting marketing, digital, or customer experience technology environments
- Experience managing technology platforms, products, or portfolios
- Familiarity with modern technology environments
- Experience working with third-party vendors
Guardian Life Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Guardian Life and has not been reviewed or approved by Guardian Life.
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Leave & Time Off Breadth — Leave appears unusually expansive, including unlimited paid time off for most roles plus additional time for volunteering, bereavement, jury duty, and personal holidays. Paid parental leave is repeatedly positioned as a standout element of the overall package.
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Healthcare Strength — Healthcare coverage is described as broad, spanning medical, dental, vision, telemedicine, second opinions, and multiple supplemental insurance options. Mental-health support is also emphasized through dedicated services and platforms.
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Wellbeing & Lifestyle Benefits — Lifestyle-oriented benefits extend beyond core insurance, including fitness membership and equipment reimbursement and access to caregiving support resources. These offerings reinforce a whole-person approach that can increase perceived total rewards value.
Guardian Life Insights
What We Do
Who we are Guardian makes a difference in the lives of people when they need us most. With over 160 years of stability and fiscal integrity, we are a trusted resource to generations of families and business owners, inspiring well-being and helping build financial confidence. Today, we stand behind 29 million consumers, helping them prepare and plan for a bright future for themselves and their families. We help business owners care for their employees. And we help people recover and thrive in times of unexpected loss. As a modern mutual insurance company, we believe in driving value beyond dividends. We invest in our colleagues and are building a progressive, innovative and inclusive culture. We uplift individuals and communities through thoughtful social and environmental programs. What we stand for In 1860, a community of immigrants joined together to insure and protect their businesses and families. They were guided by powerful ideals that we’ve continued to stand behind and evolved throughout the years: we do the right thing, we believe people count, we courageously shape the future together, and we go above and beyond for the people we serve. Guardian employees embrace and live by these values every day. They remind us to put people at the heart of all we do so that we can help protect what matters most to you. Want to help bring these values to life? Join us for a rewarding career and the opportunity to shape the future. Disclosures: Financial information concerning Guardian as of December 31, 2022, on a statutory basis: Admitted assets = $76.0 billion; liabilities = $67.2 billion (including $55.0 billion of reserves); and surplus = $8.8 billion. Dividends are not guaranteed. They are declared annually by Guardian’s Board of Directors. Guardian® is a registered trademark of The Guardian Life Insurance Company of America. © Copyright 2023 The Guardian Life Insurance Company of America 2023-156184 Exp. 5/25
