About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
The role
Reporting to the EMEA Head of Transfer Agency, this role holds overall accountability for the Transfer Agency function in Luxembourg, ensuring strong governance, operational control, and service excellence. The successful candidate will act as the senior site and functional leader for Transfer Agency in Luxembourg, with responsibility for performance, risk management, and regulatory readiness.
Responsibilities
Drive process consistency, standardization, efficiency, and oversight in line with global and EMEA Transfer Agency strategy.
Lead Transfer Agency initiatives and ensure alignment with overall business strategy.
Support new business onboarding and growth initiatives within the constraints of existing workloads and approved budgets.
Provide leadership and guidance to staff, fostering an environment that encourages employee engagement, teamwork, and open communication.
Manage multiple teams or functions through the direct leadership of managers, providing coaching, direction, and strategic oversight.
Identify talent needs, drive high performance culture and plan for key succession and development.
Make staffing and organizational decisions, manage expenses, and oversee the annual salary review process for the function.
Participate in divisional and regional strategic planning, translating strategy into local priorities and ensuring delivery against objectives.
Develop, manage, and control the Transfer Agency budget for Luxembourg, ensuring financial discipline and cost transparency.
Lead complex initiatives involving multiple disciplines and ambiguous or evolving business and regulatory issues.
Maintain a balanced, cross‑functional perspective, partnering with Compliance, Risk, Legal, Technology, and Operations to improve efficiency, effectiveness, and productivity.
Skills and Experience
Seasoned Transfer Agency leader with extensive technical, regulatory, and business expertise, ideally within Luxembourg or a comparable regulated environment.
Strong business strategy and planning capability, with experience managing the profitability and performance of a major business segment.
Demonstrated leadership and organizational skills, with experience directing activities across multiple units or functions.
Excellent oral and written communication skills, with the ability to influence senior stakeholders.
Proven ability to lead through change in a dynamic, evolving environment.
Highly flexible, adaptable, and resilient leadership style.
College or University degree and/or equivalent relevant professional experience.
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
About Our Luxembourg Office
In 2024, the Northern Trust Luxembourg office celebrated their 20th anniversary, an important chapter in their history. Having opened in 2004 to support one client, they have since grown their client base substantially and increased their headcount significantly, which now stands at over 400.
From modern fully equipped meeting rooms to a vast canteen with a view over a vegetable garden, maintained by our team all year round, and a rooftop where beehives have been installed, this space is truly a source of pride for our team. Learn more.
Skills Required
- Extensive Transfer Agency technical, regulatory, and business expertise
- Leadership experience directing multiple teams or functions
- Experience managing profitability and performance of a major business segment
- Experience with governance, operational control and regulatory readiness
- Ability to lead complex, cross‑functional initiatives and manage budgets
- Excellent oral and written communication and stakeholder influencing skills
- Proven ability to lead through change; flexible, adaptable, resilient leadership style
- College or University degree and/or equivalent relevant professional experience
- Experience within Luxembourg or a comparable regulated environment
Northern Trust Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northern Trust and has not been reviewed or approved by Northern Trust.
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Retirement Support — Retirement offerings are positioned as a standout, with a 401(k) plus an additional employer-funded pension described as a differentiator. This combination is repeatedly framed as a meaningful offset within total rewards, especially for long-term financial security.
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Leave & Time Off Breadth — Time-off benefits are depicted as generous, spanning paid time off, holidays, and dedicated paid volunteer time. The breadth of leave options is highlighted as a consistent strength that supports work-life balance.
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Healthcare Strength — Health coverage is characterized as comprehensive, typically including medical, dental, vision, and mental-health support through an assistance program. The offering is portrayed as robust and family-supportive, with multiple plan options in some descriptions.
Northern Trust Insights
What We Do
As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across six core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Enterprise Operations Join a Team That’s Achieving Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. Delivering value and adhering to our enduring principles What are enduring principles? Since our founding, they have guided our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity . What does this mean? Service Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results. Expertise Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions. Integrity Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change.
Why Work With Us
At Northern Trust, we go further because we go together. We embrace flexibility, encourage balance, and prioritize inclusion at all levels, working together to keep you connected. We are committed to our employees—all 24,000 of them. Whether this is a first step or a bold new leap in your career, we’re here to help you move forward.
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