Head of Learning Experience

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in USA
Remote
175K-215K Annually
Senior level
HR Tech
Compliance training that customizes itself to you.
The Role
Lead and manage the Learning Experience (LX) team to produce high-quality compliance training. Set vision, improve team capacity and processes, adopt AI and automation, oversee creative/video production, manage budget and tools, and partner cross-functionally with Product Management to align output with company priorities.
Summary Generated by Built In
Who we are
Hi there 👋 We’re Ethena, compliance training that customizes itself to you. Ethena combines top-rated training content with intelligent AI that builds and adapts training to reflect your company’s unique brand, roles, policies, and risks, so it feels like your team, whether that’s hard hats or virtual meetings. From auto-assigning courses based on HRIS data to transforming your policies into interactive training in minutes, Ethena helps People, Legal, and Compliance teams launch in days (not months) and cut learner seat time by up to 60% with adaptive learning paths. Ethena supports 1M+ learners across 2,000+ organizations, with a 93% learner approval rating and 96% customer renewal rate. Over the past several years, we’ve delivered consistent, durable growth, including 120%+ net dollar retention, 95%+ gross dollar retention, and strong enterprise expansion across industries. Ethena has become a go-to compliance partner for modern, global organizations.
 
Beyond training, Ethena unifies core compliance tools, Hotline & Case Management, Policy Bot, and Phishing Simulator, into a single platform, with built-in audit trails and compliance controls teams can trust.
 
Trusted by teams at companies like Genesco, Asana, Pinterest, and Synaptics, it’s a great time to join us.
 
How we work
We’re a team that values diversity in all its forms and loves adding new perspectives. We ask thoughtful questions, challenge assumptions, and build with empathy, for customers and for each other. We care about craft, we love feedback, and we take ownership. We also embrace humor (yes, the puns are real), because doing serious work doesn’t have to feel so serious.
 
Our workforce is fully remote, and your personal working hours can be based on your own timezone. All team-wide meetings are scheduled to be inclusive of all North American time zones.

Who we're looking for

    We're looking for a Head of Learning Experience to join our Learning Experience (LX) team! This role will report to our Co-Founder and Chief Technology Officer, and will be responsible for leading and managing the LX team, getting the most out of our team, budget, and tools. This person will be a key contributor to how efficiently, creatively, and consistently we produce best-in-class compliance training content.

Reports to

    Anne Solmssen, Co-Founder and Chief Technology Officer

What you'll do

  • Serve as people manager for the LX team, setting clear expectations, enabling success and growth, and holding the team accountable

  • Defining a vision for how the LX team operates, leveraging industry best practices and personal experience with creative teams to do so

  • Identify and implement improvements that increase team capacity and output, making the most of our team, budget, and tools

  • Continuously evaluate and adopt cutting-edge tools, particularly AI and automation, to increase the team's pace and throughput

  • Partner cross-functionally with the Product Management team to align LX's output with company priorities

What makes a great candidate

  • Deep experience working in and managing creative teams, particularly in video production

  • A track record of high-accountability management, with the ability to get the most out of a high-performing team

  • Comfort being scrappy and creative under tight timelines or budgets

  • A sharp understanding of constraints: you calibrate quality to the time and resources available

  • Expert knowledge of and energy about tools and automation, particularly AI tools, and a drive to bring that energy to the team

  • A self-starter who thrives in a hands-off management environment, someone who takes ownership of their work with a "roll up your sleeves mentality," is comfortable with ambiguity, and proactively identifies problems and solutions

  • We're an early-stage startup so we're not just looking for someone to run a playbook. We want you to help build it.

  • Passion for what we're building here at Ethena and a strong alignment with our core values (which includes an impeccable sense of humor)

What's going to be the hardest part

  • Ethena moves fast, and the team is always pushing and needs to stay nimble. This leader will need to match that energy immediately, without the benefit of a slow ramp-up period

  • Stepping in to lead a team you didn't build, balancing the need to understand the team as it currently operates with the need to push for change and improvement

At Ethena, we're committed to fair and equitable compensation. We carefully evaluate each candidate's skills and qualifications to provide our best possible offer upfront. Our no-negotiation policy ensures that our first offer is always our best offer, promoting pay equity throughout our organization.
 
 
Physical Demands
This is sedentary work that primarily involves sitting/standing in a home office environment.
 
Location
Ethena is a remote-first organization and is currently hiring candidates based in the United States.
We are not currently offering employer visa sponsorship for this role.
 
AI Usage in Interviews:
We’re big fans of AI and use it heavily in our day-to-day work. That said, to ensure fairness and accurate skill assessment, we do not allow the use of AI tools (including note takers, transcription tools, or recordings) during interviews. If you have questions or need accommodations, we’re happy to chat — just let us know.
 
Benefits
The benefits offered for this position can be found here. We provide unlimited PTO.
 
How to Apply
Applications for this position will be accepted via our job board. Excited about the opportunity, but worried you don’t meet all the requirements? Apply anyway, and give us both the chance to find out. We welcome you to read more about our approach to job descriptions by our Chief People Officer, Melanie Naranjo. Curious to know what it’s like to interview with us? Read more here.
 
Ethena is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We believe that a successful organization is one that celebrates its employees for who they are, who they love, and the unique lens through which they experience the world. Ethena does not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other legally protected status. We understand that our differences make us better. They empower us to learn from each other, lean on each other, and create a product and community that models the behavior we hope to see in others.
 
 
 
Disclaimer: The salary, other compensation, and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Skills Required

  • Proven experience managing creative or LX teams
  • Deep experience with video production and creative workflows
  • Track record of high-accountability people management and team performance
  • Experience identifying and implementing process improvements to increase team capacity and output
  • Practical experience evaluating and adopting AI tools and automation to scale content production
  • Ability to operate scrappily under tight timelines and constrained budgets
  • Strong cross-functional collaboration experience, especially with Product Management
  • Self-starter with a hands-off management mindset and strong ownership mentality
  • Based in the United States and authorized to work without employer visa sponsorship
  • Experience in compliance learning or adaptive learning products

Ethena Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ethena and has not been reviewed or approved by Ethena.

  • Fair & Transparent Compensation Pay is considered transparent, with publicly shared salary formulas, posted ranges on job descriptions, and a stated compensation philosophy. Practices like a no‑negotiation approach and location‑agnostic engineering pay aim to reduce gaps and increase clarity.
  • Pay Growth & Progression Progression appears structured through a formula‑based approach and twice‑yearly review cycles that provide predictable increases. Market adjustments and stronger performance can yield larger raises within this framework.
  • Leave & Time Off Breadth Time off breadth includes unlimited PTO, all U.S. federal holidays, and a company‑wide week‑long year‑end break. This structure signals meaningful rest time for a remote‑first environment.

Ethena Insights

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The Company
HQ: Brooklyn, NY
81 Employees
Year Founded: 2019

What We Do

Compliance training that customizes itself to you. Ethena combines top-rated training content with intelligent AI that builds and adapts training to reflect your company’s unique brand, roles, policies, and risks. From auto-assigning courses based on HRIS data to transforming your policies into interactive training in minutes, Ethena helps People, Legal, and Compliance teams do more with less. Companies like Genesco, Zendesk, Pinterest, and Synaptics use Ethena to launch training in days instead of months and cut learner seat time by up to 60% with adaptive learning paths. Beyond training, Ethena unifies core compliance tools including Hotline & Case Management, Policy Bot, and Phishing Simulator in one platform. This simplifies your compliance tech stack, connects data sources, and continuously strengthens your training by identifying knowledge gaps. With built-in audit trails, compliance controls, and a 93% approval rating across more than 1 million learners, Ethena delivers programs that are responsive and effective.

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