Head of Learning & Development (L&D)

Reposted 11 Days Ago
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Athens, GRC
In-Office
Senior level
Edtech
The Role
As Head of Learning & Development, lead the global learning strategy, enhance organizational performance, and create development pathways while integrating AI-driven technologies.
Summary Generated by Built In

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥

We are seeking a visionary and tech-savvy Head of Learning & Development (L&D) to lead our global learning strategy. This role combines strategic foresight with hands-on innovation. You’ll be responsible for developing and implementing programs that enhance organizational performance, elevate employee capability, and foster a culture of lifelong learning.

If you’re passionate about driving growth through learning — and you understand how data analytics, AI tools, and digital learning ecosystems can amplify impact — we’d love to meet you.

As Head of L&D your tasks will include the following:

  • Design and implement a global learning framework that aligns with organizational priorities and fosters agile learning.
  • Lead the design and execution of PeopleCert’s global learning and talent development strategy, ensuring full alignment with business goals and cultural values.
  • Oversee and continuously evolve performance management processes, promoting a growth mindset and continuous feedback culture.
  • Create development pathways that foster career progression and leadership readiness.
  • Build and execute strategies that enhance employee engagement, motivation, and belonging.
  • Use employee engagement data, pulse surveys, and analytics dashboards to identify opportunities and measure impact.
  • Conduct annual training needs analysis using both qualitative feedback and data analytics to identify emerging skills, competencies, and future readiness gaps.
  • Develop and deliver modern, blended learning programs using e-learning, virtual classrooms, microlearning, and collaborative platforms.
  • Integrate AI-driven learning technologies, enhance learning effectiveness and personalization, and also track performance trends, identify skill gaps, and personalize learning journeys.
  • Curate and develop impactful training materials across multiple media formats (videos, e-learning modules, interactive simulations).
  • Partner with external learning providers and thought leaders to bring cutting-edge global learning experiences to PeopleCert.

What we look for:

  • Bachelor’s Degree in Human Resources, Business Administration, Learning Technologies, Organizational Psychology, or a related field (required). MSc in HR Management, Organizational Psychology, or Learning Technologies will be considered an asset.
  • Minimum 5 years of experience in Learning & Development or Organizational Development within a corporate environment.
  • Proven managerial experience leading teams or large-scale learning initiatives.
  • Demonstrated expertise in performance management, employee engagement, and digital learning strategies.
  • Strong understanding of AI tools and technology-enabled learning ecosystems.
  • Experience with e-learning design, LMS platforms, and blended learning delivery.
  • Excellent communication, coaching, and facilitation skills with the ability to engage stakeholders across all levels.
  • Strong business acumen, project management, and budgeting skills.
  • Excellent command of English (C2 level certification desired; LanguageCert C2 LTE or C2 IESOL certificate a plus)
  • Advanced computer literacy is required. ECDL Advance level certification is desirable.
  • Experience in a global or multi‑region organisation.
  • Familiarity with project, change management, and leadership development methodologies. PRINCE2 is desirable.

What we offer:

  • Competitive Compensation: An attractive remuneration package commensurate with experience and expertise.
  • Global Impact: A unique opportunity to contribute to a global leader in education technology, with exposure to diverse markets and cultures.
  • Professional Growth: Continuous personal and professional development opportunities within a global, innovative, and collaborative environment.
  • Perks: Access to exclusive certifications and professional development resources, along with a dynamic and inclusive workplace culture

About PeopleCert

PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.

Quality, Innovation, Passion, Integrity, Clarity, Velocity are the core values which guide everything we do.

Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.

Working on Home Office (HO) Secure English Language Tests (SELTs)

Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.

If working on the SELT service in the UK, background checks will include:

  • A basic or enhanced Disclosure Barring Service (DBS) check
  • Right to Work in the UK check (including nationality, identity and place of residence)
  • HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)
  • Financial background check
  • Employment reference check.
  • If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK.

In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.

All applications will be treated with strict confidentiality.

Top Skills

Ai Tools
Collaborative Platforms
Data Analytics
Digital Learning Ecosystems
E-Learning
Lms
Microlearning
Virtual Classrooms
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The Company
England
814 Employees
Year Founded: 2000

What We Do

PeopleCert is the global leader in the delivery of examination and accreditation services, delivering millions of exams in over 200 countries. PeopleCert develops and delivers market-leading Business, IT, and Language exams worldwide, enabling individuals to reach their full potential and realise their life ambitions through learning. In July 2021, PeopleCert acquired Axelos, a joint venture company created in 2013 by the Cabinet Office on behalf of Her Majesty’s Government (HMG) in the United Kingdom and Capita plc (CPI.L)

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