Head of Internal Communications

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Headquarters, AZ
In-Office
Appliances • Manufacturing
The Role

About us 

At Dyson, we believe in the relentless pursuit of improvement, raising the bar and achieving new heights.   We’ve spent decades pioneering inventions and continually improving. It’s about inventing the future. Our philosophy remains the same as it was when James Dyson invented the first cyclonic vacuum cleaner. We remain family owned. We plot our path, unshackled from conventional thinking. At Dyson, we constantly strive to find pioneering ways to solve everyday problems. 

About the role 

In this role, based in Singapore, you will report to the Global Internal Communications Director, in a team that defines how we communicate and engage with our employees across the world. You will be joining at a pivotal time as we look to refocus and grow our internal communications agenda, initiatives and integration with the business and leadership.

As Head of Internal Communications, you will help lead Dyson’s Internal Comms Centre of Excellence, ensuring we are the heartbeat and glue of Dyson with clear, engaging, and effective communication across the business. You will help to shape the strategic direction, establish best practices, and partner with leaders at all levels to create a world-class employee experience. Your leadership will drive our communication standards, content, stakeholder engagement and leadership engagement, fostering a connected, informed, and inspired Dyson community.

Key responsibilities

Standards and Best Practice

  • Drive the vision and standards for internal communications, acting as the centre of best practice across Dyson.
  • Develop, support, and execute enterprise-level internal comms strategies, ideation, and planning.
  • Serve as the go-to source for all things internal communications, operating at an enterprise and global level.
  • Partner proactively with business and function leaders to embed best practices early in strategic processes.

Content and Channels

  • Oversee planning, creation, review, and delivery of all internal enterprise messages, ensuring clarity and alignment.
  • Lead the development and execution of major comms initiatives, campaigns, and product/change communications.
  • Develop and manage a balanced content strategy, blending proactive storytelling with essential reactive messaging.
  • Ensure channel management excellence and optimize communication platforms for reach and impact.

Leadership and Business Partnering

  • Serve as a strategic advisor and partner to senior leadership, supporting the CEO’s internal comms agenda.
  • Shape the voice of senior leaders, crafting compelling and authentic leadership communications for all employees.
  • Design and lead communications for leadership groups and engagement forums.
  • Ability to make quick decisions, is confident with senior stakeholders and has the ability manage stakeholders at all levels.

About you

  • At least 12 years of relevant experience in an internal or employee communications leadership role, ideally in a global business.
  • Proven track record designing and executing integrated internal comms strategies at scale.
  • Exceptional stakeholder management skills, with a strong ability to influence and partner at all levels, including C-suite.
  • Expertise in developing content, crafting narratives, and deploying messaging across multiple channels/platforms.
  • Experience with large-scale employee engagement campaigns.
  • Strong project, people, and change management skills.
  • Proven track record dealing with short deadlines and working in high pressure situations to drive outcomes in the best interest of the company.
  • Creative thinker who strives for continuous improvement and innovation in communications.
  • Is proactive and has a ‘get things done’ attitude with high levels of resilience and drive, able to see the strategic big picture but also to roll sleeves up and get into the detail.
  • Always demonstrates the highest levels of integrity and confidentiality.
  • Energetic, engaging with ability to motivate and inspire in a matrixed environment.
  • Assertive, decisive and prepared to see through plans and overcome objections - and yet flexible around change and comfortable with ambiguity, a quick and agile learner. 
  • Willingness and ability to travel internationally where required.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

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The Company
Chicago, Illinois
13,356 Employees
Year Founded: 1993

What We Do

At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds.

Dyson employs over 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education.

Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world.

The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas

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