Head of Infrastructure Engineering

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

Head of Infrastructure Engineering – Payments Business Unit

Reporting to: Chief Technology Officer (CTO) - Payments

Role Summary

The Head of Platform Engineering in the Payments Business Unit leads the design, development, and maintenance of the foundational platform infrastructure required for scalable, reliable, and enterprise-grade payment solutions. This role is responsible for building an infrastructure that supports both microservices and monolithic applications, ensuring high availability, security, and operational excellence. The leader collaborates with engineering, security, and product teams to embed best practices in cloud, on-premise, and hybrid environments, enabling rapid innovation and dependable delivery of Payments products.

Key Responsibilities

Platform Strategy & Architecture:

• Define and execute the platform infrastructure strategy aligned with the Payments BU goals, enterprise standards, and future scalability needs.

• Design and oversee the implementation of a resilient, secure, and scalable infrastructure supporting both microservices and monolithic architectures.

• Establish standards for cloud (public/private/hybrid), virtualization, containerization, and orchestration technologies (including Kubernetes).

• Promote the adoption of infrastructure-as-code, automation, and self-service portals to enable rapid and reliable deployment.

Development & Delivery of Infrastructure:

• Lead the development of foundational components of Payments system in JAVA. High Quality is a must.

• Promote the adoption of AI based engineering.

• Ensure infrastructure is enterprise-grade, providing high availability, disaster recovery, and scalability for critical payments systems.

• Collaborate closely with platform, DevOps, and development teams to embed infrastructure best practices into product delivery cycles.

Reliability, Security & Compliance:

• Implement infrastructure that meets the highest standards of security, compliance, and auditability required for payments and financial data.

• Drive continuous improvements in system stability, fault tolerance, and operational resilience.

• Ensure infrastructure supports performance SLAs, latency, and uptime commitments in a 24/7 environment.

Automation & DevSecOps Integration:

• Promote automation of provisioning, deployment, scaling, and incident response processes.

• Integrate security into infrastructure and deployment pipelines (“DevSecOps”).

• Enable infrastructure self-healing, auto-scaling, and real-time monitoring to proactively manage platform health.

Metrics & Governance:

• Define key platform metrics: uptime, deployment frequency, infrastructure health, automation coverage, and capacity utilization.

• Regularly review and optimize infrastructure costs and efficiency.

• Establish governance frameworks for infrastructure standards, change management, and compliance audits.

Cross-Functional Collaboration:

• Work closely with engineering, security, operations, and product teams to ensure platform requirements are met.

• Influence enterprise-wide standards and policies related to infrastructure and cloud adoption.

• Translate business needs into scalable, reliable platform solutions aligned with technical roadmaps.

Leadership & Team Development:

• Lead, mentor, and grow a team of a few dozens platform engineers and infrastructure specialists globally.

• Foster a culture of innovation, operational excellence, and continuous learning.

• Promote collaboration and knowledge sharing across teams to build a high-performance platform engineering organization.

Expected Outcomes:

• A robust, scalable, and secure platform infrastructure that underpins Payments solutions delivery.

• Reduced time-to-market through automation and self-service capabilities.

• High system availability, fault tolerance, and disaster recovery readiness.

• Lower operational costs and improved efficiency in infrastructure utilization.

• Strong security posture and compliance with industry standards for payments.

Qualifications:

• Extensive experience leading enterprise platform/infrastructure engineering in high-availability, security-sensitive environments.

• Deep expertise in cloud platforms, containers, orchestration, networking, and enterprise infrastructure.

• Proven track record of designing and implementing scalable, reliable infrastructure supporting both monoliths and microservices.

• Strong knowledge of DevOps, automation tools, security, and compliance frameworks.

• Experience in payments, financial services, or regulated industries is highly preferred.

• Exceptional leadership, strategic thinking, and stakeholder management skills.

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

·       Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.

·       Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.

·       Medical, life & disability insurance, retirement plan, lifestyle and other benefits*

·       Sustainability: Benefit from paid time off for volunteering and donation matching.

·       DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).

·       Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

·       Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.

*Specific benefits may vary by location.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra!