Head of Identity & Data Commercialisation

At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.

VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving.

VicRoads is progressing too. In August 2022, we started on a new chapter when the Victorian State Government partnered with Aware Super, Australian Retirement Trust, and Macquarie Asset Management to operate registration and licensing services on its behalf.

We work collaboratively with the Victorian State Government to ensure we fulfill regulatory requirements, deliver State projects and safeguard customer data. The Victorian State Government retains sole responsibility for road access, infrastructure and safety.

• Annual salary range: Commensurate with experience
• Employment type: Full Time / Permanent
• Usual work location: 180 Lonsdale Street, Melbourne / Work from Home

About the opportunity

This is a rare and influential opportunity to lead the commercial evolution of VicRoads’ identity and data services at a time of significant growth, innovation and sector transformation. As the Head of Identity and Data Commercialisation, you will define and champion the overarching strategy for this emerging business line, setting a clear direction for how VicRoads’ trusted identity and licensing assets can create value for customers, partners and the broader Victorian community.

You will oversee the full lifecycle of identity and data products, shaping product vision, market positioning, pricing and performance targets. Central to your impact will be developing a scalable commercial strategy that transforms these assets for government agencies, financial services, insurers and automotive partners, while ensuring exceptional privacy, governance and ethical standards.

A critical focus of the role is establishing the operational foundations of a new commercial enterprise. You will design and embed end‑to‑end processes across acquisition, onboarding, and customer support, ensuring VicRoads can operate with efficiency, transparency and commercial discipline at scale.

You will also lead improvements to Victoria’s digital identity and licensing experience, creating frictionless, secure and compliant ways for Victorians and organisations to verify and interact with identity data, balancing commercial ambition with trust, safety and community confidence.

About you

You are an accomplished commercial leader with deep expertise in identity and digital product ecosystems, ideally within complex, regulated or high‑trust environments. You combine strategic thinking with operational discipline, bringing a track record of shaping and commercialising products that balance revenue growth with privacy, compliance and ethical governance. Confident navigating ambiguity, you excel in establishing new business lines, embedding end‑to‑end commercial processes and scaling operations with transparency and accountability.

As a senior people leader, you foster high performance, collaboration and innovation, creating teams that embrace Agile principles, continuous improvement and data‑informed decision‑making. You are skilled at influencing executives, regulators, government partners and enterprise stakeholders through clear insights, commercial storytelling and strong relationship‑building.

Your approach is grounded in integrity and public trust—recognising the importance of privacy, data ethics and customer confidence when working with identity and licensing information. You thrive in transformation environments, bringing commercial acumen, product expertise and a future‑focused mindset to deliver meaningful, sustainable impact for customers, partners and the community.

You will bring:

• Tertiary qualifications in Business, Commerce, Product, Data or related fields
• Proven commercial leadership with full P&L accountability
• Experience commercialising identity and digital services in regulated settings
• Strong financial, pricing and forecasting capability
• Experience establishing or scaling new business lines or commercial operations
• Senior leadership capability across product, commercial and operational teams
• Exceptional stakeholder engagement and influence at executive and industry levels

Our culture

Innovation powers progress, but it doesn’t come without support. To attract, retain, and develop talented people, we reward initiative and ingenuity, foster collaboration, and offer dynamic career development. At VicRoads, we embrace diversity and inclusion and we’re proud our workforce reflects the community we work for.

What we offer

• Salary packaging, Fitness Passport & discounts to hundreds of retailers
• Opportunities for professional and personal development
• Flexible working arrangements and family-friendly practices, including 16 weeks paid parental leave

How to apply

We encourage applications from people of all genders, backgrounds and communities.

If you need any adjustments to our recruitment process or the role itself, please let us know when applying.

Please submit your application via the “Apply” button. Please note applications close Sunday 25th January 2026.

For a copy of the Position Description please email [email protected]  

Unfortunately, applications cannot be accepted via this email.  

VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence. Please note that due to legal requirements you must be predominantly located in Australia and for certain roles, predominantly located in Melbourne or Victoria.