Head of Human Resources, Chewy Vet Care

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Plantation, FL, USA
Hybrid
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role
At Chewy, we strive to be the most trusted and convenient online destination for pet parents and our partners - vets and service providers - alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver! That's why we continue to think outside the Chewy box to delight, surprise, and thank our loyal pet lovers!
Our Opportunity
Chewy is seeking a business unit HR leader to own the People strategy for Chewy Vet Care (CVC), our fastest-growing business and a critical pillar of Chewy's long-term strategy. Based in our Plantation, FL headquarters, this executive will serve as the senior HR leader for Chewy Vet Care (CVC) and a close partner to the President and leadership team. This is a highly visible role with enterprise impact, responsible for aligning people strategy with business priorities, leading cross-functional HR initiatives, and building the infrastructure to support a high-growth, multi-site operation. This leader will shape how we grow and operate, building teams, culture, and systems that deliver lasting impact for pets, pet parents, and veterinary professionals across the country.
What You'll Do
  • Serve as the strategic HR partner to the President of Chewy Vet Care and their executive team, advising on organizational priorities and talent strategy
  • Lead and scale core HR functions for CVC, including HR Business Partners (HRBPs), Talent Management and Development, Team Member Experience, and Total Rewards
  • Build and lead a high-performing HR team supporting both practice operations and corporate veterinary functions
  • Drive enterprise-aligned change management initiatives related to growth, M&A, org design, systems, and cultural integration
  • Translate business goals into actionable people strategies and programs that enable scalable growth, engagement, and operational excellence
  • Use data, insights, and workforce planning to inform strategic decisions and identify future talent needs
  • Partner with HR Centers of Excellence and business leaders to ensure consistency, compliance, and a world-class team member experience
  • Champion Chewy's values and Operating Principles, fostering a culture of inclusion, accountability, and innovation

What You'll Need
  • 15+ years of progressive HR leadership experience
  • Bachelor's degree required; Master's degree or equivalent experience in Human Resources, Business Administration, or related field preferred (SPHR or SHRM-SCP certification a plus).
  • Deep expertise across core HR domains: HRBP, Total Rewards, Talent Management, Learning and Development, and Employee Relations
  • Proven success leading HR strategy in complex, high-growth, and multi-site organizations; healthcare or clinical operations experience preferred
  • Demonstrated ability to lead large-scale organizational change and business transformation
  • Strong executive presence with the ability to coach senior leaders and influence at the highest levels
  • Analytical approach with the ability to use data to drive decisions
  • Lead HR strategy and execution for current and future M&A activity, with a focus on organizational design, talent integration, and culture alignment that position the business for sustained growth and scalability.
  • Experience within human or animal health industries is preferred
  • Ability to travel as needed, up to 25%

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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The Company
HQ: Boston, MA
17,800 Employees
Year Founded: 2011

What We Do

Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN

Why Work With Us

Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.

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Chewy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
HQBoston, MA
HQPlantation, FL
Bellevue, WA
Dallas, TX
Minneapolis, MN
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