Our Opportunity:
The Accounts Payable Analyst is responsible for reviewing, validating, and resolving recovery claims identified by third-party post-payment auditors, while also proactively identifying recovery opportunities internally. The role collaborates with vendors, Category Managers, Vendor Rebates, Accounts Payable, and Finance to address discrepancies, optimize recoveries, and implement controls to prevent recurring issues.
This position blends traditional AP expertise with analytical and audit-focused responsibilities, supporting both cash recovery and continuous improvement initiatives.
What You'll Do:
Key Responsibilities
- Review and validate recovery claims submitted by third-party post-payment auditors ensuring compliance with company policy and recovery eligibility criteria.
- Ensure claims are supported by appropriate documentation, including invoices, payments, contracts, and pricing details; approve, reject, or request clarification as needed.
- Partner with vendors and Category Managers to review claims, clarify discrepancies, and support negotiations.
- Leverage Oracle, Snowflake, to review data
- Work directly with vendors to negotiate refunds, credits, or offsets
- Track and manage claims from identification through resolution, monitoring claim status, recoveries, and resolution timelines while coordinating cross-functionally with Accounts Payable, Legal, and Finance to resolve disputes and support timely outcomes.
- Analyze recurring post-audit findings to uncover underlying process, system, or vendor-related root causes. Assess patterns across transactions, suppliers, and business units to distinguish one-off errors from systemic issues. Translate findings into actionable insights that support process improvements, control enhancements, and prevention of future overpayments.
- Ensure recoveries are accurately applied and recorded in the Oracle
- Own and maintain detailed post-audit recovery dashboards and tracking tools to monitor identified claims. Use dashboards to surface trends, root causes, and recurring issues to support continuous process improvement.
- Prepare and distribute regular reporting on post-audit activity, including identified claims, recovered amounts, and open claim aging. Analyze aging trends to prioritize follow-up, escalate stalled recoveries, and ensure timely resolution. Provide clear summaries and insights to stakeholders to support financial accuracy, cash recovery performance, and audit transparency.
- Partner cross-functionally with Internal Audit and Finance leadership to support ad-hoc and recurring reporting requests related to post-audit findings and recoveries.
What You'll need:
Education & Experience
- Bachelor's degree in accounting, Finance, Business, or a related field
- 2-5 years of experience in one or more of the following areas: Accounts Payable, Internal or external audit, Recovery audit or payment accuracy, Financial operations
- Strong understanding of Accounts Payable processes, invoice lifecycle, payment controls, and post-payment audit principles
- Ability to interpret and apply contracts, pricing terms, and vendor agreements
- Skilled in professional negotiation, issue resolution, and maintaining productive vendor relationships
- Clear, professional communication with internal stakeholders and external vendors
- Advanced proficiency in Excel (VLOOKUP/XLOOKUP, pivot tables, complex formulas, reconciliations)
- Experience with SQL coding (Snowflake)
- Experience working with ERP systems (Oracle or similar platforms)
- Ability to analyze large datasets and identify anomalies, trends, and recovery opportunities
- Ability to root causes and systemic process issues.
- Exposure to AI- or automation-driven audit or analytics tools a plus
- Strong analytical, investigative mindset with high attention to detail and accuracy.
Core Competencies
- High attention to detail and accuracy
- Strong analytical and critical-thinking skills
- Ability to manage multiple claims or audits simultaneously
- Persistence and accountability in driving recoveries to completion
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
Gallery
Chewy Teams
Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
