Head-Hotline and Investigations

Posted 5 Days Ago
Be an Early Applicant
Mumbai, Maharashtra, IND
In-Office
Expert/Leader
Retail • Energy • Chemical • Industrial
The Role
Leads the enterprise whistleblower hotline, vigilance, fraud, corruption, misconduct, and forensic investigations programs. Oversees case governance, escalation, quality assurance, reporting, documentation, preventive controls, and closure. Partners with senior leadership and assurance functions to strengthen integrity and risk oversight, while building and developing a high-performing investigations team.
Summary Generated by Built In
  1. Whistleblower / Hotline Management
  • Lead and oversee the corporate whistleblower hotline program and speak-up framework. 
  • Ensure effective assessment, escalation, and resolution of whistleblower complaints.  
  • Provide management with investigation insights and recommendations to address misconduct risks. 
  • Drive continuous enhancement of the Hotline Policy and strengthen organizational trust in reporting mechanisms.


  1. Vigilance and Investigations
  • Lead and oversee the enterprise vigilance and investigations program across Nayara Energy and its subsidiaries. 
  • Provide strategic direction for the management of fraud, corruption, misconduct, and other ethical investigations. 
  • Ensure effective case governance, resource allocation, quality assurance, and timely resolution of sensitive matters. 
  • Drive proactive risk mitigation and strengthen organizational safeguards through investigation insights and preventive controls.


  1. Investigation Governance & Oversight
  • Oversee fraud investigation governance and control frameworks. 
  • Direct forensic reviews and complex fraud investigations. 
  • Ensure robust reporting, documentation, and closure oversight.


  1. Stakeholder Management
  • Engage with senior leadership and assurance functions to   strengthen enterprise integrity and risk oversight. 
  • Drive enterprise-wide alignment, transparency, and accountability across governance and assurance functions. 
  • Strengthen governance effectiveness through proactive stakeholder engagement and integrated assurance oversight.
  1. Team Building
  • Build and lead a high-performing investigations team through coaching, mentorship, and capability development. 
  • Foster a culture of integrity, accountability, and continuous improvement.
  1. Additional Responsibilities
  • Execute any other assignments delegated by the Chief Security Officer (CSO) related to the Security function

Responsibilities
  1. Whistleblower / Hotline Management
  • Lead and oversee the corporate whistleblower hotline program and speak-up framework. 
  • Ensure effective assessment, escalation, and resolution of whistleblower complaints.  
  • Provide management with investigation insights and recommendations to address misconduct risks. 
  • Drive continuous enhancement of the Hotline Policy and strengthen organizational trust in reporting mechanisms.


  1. Vigilance and Investigations
  • Lead and oversee the enterprise vigilance and investigations program across Nayara Energy and its subsidiaries. 
  • Provide strategic direction for the management of fraud, corruption, misconduct, and other ethical investigations. 
  • Ensure effective case governance, resource allocation, quality assurance, and timely resolution of sensitive matters. 
  • Drive proactive risk mitigation and strengthen organizational safeguards through investigation insights and preventive controls.


  1. Investigation Governance & Oversight
  • Oversee fraud investigation governance and control frameworks. 
  • Direct forensic reviews and complex fraud investigations. 
  • Ensure robust reporting, documentation, and closure oversight.


  1. Stakeholder Management
  • Engage with senior leadership and assurance functions to   strengthen enterprise integrity and risk oversight. 
  • Drive enterprise-wide alignment, transparency, and accountability across governance and assurance functions. 
  • Strengthen governance effectiveness through proactive stakeholder engagement and integrated assurance oversight.
  1. Team Building
  • Build and lead a high-performing investigations team through coaching, mentorship, and capability development. 
  • Foster a culture of integrity, accountability, and continuous improvement.
  1. Additional Responsibilities
  • Execute any other assignments delegated by the Chief Security Officer (CSO) related to the Security function

Qualifications
  1. Educational Qualifications & Certifications:
    1. Any Professional Degree.
  • Preferred Degrees - B.E. / LL.B / MBA
  • Optional Degrees - PGD (Industrial Engg.) / LL.M / CS / CFA / CA
  1. Relevant (Functional/Level) & Total Years of Experience:
  • Candidate should have prior work experience in the field of GRC / Compliance Risk Management / Corporate Compliance Auditing / Compliance Consulting / Corporate Governance
  1. Relevant Experience:  8 -10 Years of GRC / Compliance Risk Management / Corporate Compliance Auditing / Compliance Consulting / Corporate Governance

Total Experience: Post Qualification Experience of 16 - 20 Years

About Us With the agility of a start-up and punching power of a global enterprise, Nayara Energy  is perpetually motivated to reimagine every stage of the hydrocarbon value chain - from refining to marketing. And, we are gearing up to delivering crude to chemicals too. 

In this age of acceleration, we are drawing on the deep knowledge to deliver excellence, every step of the way.

As the fastest growing pan-India fuel retail network, we are powering India’s growing energy demand by expanding our retail footprint at a massive pace.

We are making a tangible difference with our products, services and sustainable development initiatives to energize lives in our ecosystem. This is what makes us a truly integrated downstream energy company that challenges the status quo, every step of the way.

Pivotal in our journey towards an ‘Extraordinary’ future is our energetic, diverse and ethical workforce. By working together relentlessly, we are confident of succeeding in the ever-changing energy landscape, today and tomorrow.

Skills Required

  • Any professional degree
  • Prior experience in GRC, compliance risk management, corporate compliance auditing, compliance consulting, or corporate governance
  • 8–10 years of relevant GRC, compliance risk management, corporate compliance auditing, compliance consulting, or corporate governance experience
  • 16–20 years of post-qualification experience
  • B.E., LL.B., or MBA degree
  • PGD in Industrial Engineering, LL.M., CS, CFA, or CA qualification
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The Company
9,133 Employees
Year Founded: 1989

What We Do

Nayara Energy is a leading Indian energy company operating India's second largest single-site refinery, contributing 8% to the nation's refining output. With a network of over 6,500 petrol pumps and a polypropylene plant, the company is dedicated to fueling India's growing energy demand and enhancing national energy security through sustainable growth and world-class assets.

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