At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.
Are you our new Head of HAPs Portfolios management?
About the job:
The role is responsible for the formulation and the safeguarding of the strategic priorities and the targets of HAPs Portfolios agreed with the owner of the portfolio, ensuring Intrum’s goals and best interest. Responsible to lead a team of experts that acts as the point of reference for the investors, demonstrating strong ability to coordinate and monitor the provision of optimal services in order to meet the HAPs portfolios targets in the most efficient way for both investors and Intrum Hellas.
What will you do:
- Lead a team of experts that serves as the primary and exclusive point of reference for the investors
- Responsible to oversee the efficient servicing of HAPs portfolios
- Responsible for finalizing portfolio budgets and NPE plans, holding the ownership of the portfolio’s P&L
- Monitor the portfolio performance & profitability and responsible for taking corrective actions such as alterations in strategies mix, products offering, cost management and portfolio’s resources’ sizing, in collaboration with Business Centers of Excellence and Business Services Units
- Accountable for the achievement of Intrum’s strategic goals and targets’ for HAPs portfolios
- Identify potential risks and opportunities, responsible to formulate mitigation measures in collaboration with Business Centers of Excellence and Business Services Units and to
- Ensure implementation by responsible Sectors and Units, as well as new services’ offering, safeguarding the resilience of the HAPs portfolios
- Monitoring of performance KPIs against set targets, making data-driven decisions to drive continuous improvement along with Business Centers of Excellence and Business Services Units
- Closely collaborate with all strategic stakeholders to achieve and accelerate HAPs portfolios targets
- Ensure compliance with relevant legal and regulatory framework
What we’re looking for:
- Robust academic background
- Extensive knowledge and professional experience of activities related to investors relationship management & NPEs management
- Strong Financial expertise, demonstrating a good understanding of financial principles and a track record of effectively managing P&L statements to optimize the performance of the portfolio
- Proven expertise in navigating negotiations, adept at conflict resolution and skilled in securing advantageous agreements
- Ability to perform successfully in a fast-paced environment interacting effectively with different stakeholders
- In-depth knowledge of industry regulations and compliance standards, ensuring that all activities related to the portfolios adhere to legal requirements
- Excellent command of both written and spoken English
What we offer: At Intrum we offer not only a challenging and rewarding career but also:
• a supportive work environment
• quite rich training & development activity
• exciting career opportunities and a solid internal career path
• hybrid work model allowing to combine work from home and office
About Intrum:
Intrum is the industry-leading provider of credit management services across 20 markets in Europe. By helping companies to get paid and support people with their late payments, Intrum leads the way to a sound economy and plays a critical role in society at large.
Intrum has circa 10,000 dedicated professionals who serve around 80,000 companies across Europe.
At Intrum we consider everybody to be a leader. We lead ourselves when collaborate to meet the needs of our clients and customers. We are all accountable to our actions as well as trust and care for each other. This makes us all leaders, independent of role or responsibility, and this is reflected in our 3 leadership principles: Deliver Impact, Inspire Trust and Embrace Growth.
How to apply: If you are interested in this position and believe you have the right qualifications, please send your English CV and a cover letter via the “apply button”
At Intrum we strive to create a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.
Do you feel that you might be the right person? Great! Apply now. Looking forward to hearing from you!
What We Do
Intrum is Europe’s undisputed market leading credit management services company, with a complete range of credit management and financial services with a strong base in collection operations.
We have more than 10,000 experienced employees across 20 countries in Europe. Our headquarter is located in Stockholm, Sweden, and we are listed on the Stockholm Stock Exchange.
We help companies prosper by caring for their customers. Every year we support 80,000 companies in a variety of industries who have difficulties getting paid for goods and services that they have sold. Through Intrum’s wide range of credit management services, we help companies of all sizes, to improve their cash flow and increase liquidity.
Every day we are in contact with 250,000 people in debt. Through our ethical approach, we listen, respect and strive to understand each individual situation. Guided by our values, we help our customers solve their debt and come back in control over their financial situation.
This is how we lead the way to a sound economy for companies, individuals and society as a whole
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