Smartcat is on a mission to become the wall-to-wall Language AI platform, addressing the diverse needs in multilingual content for various user personas within global enterprises.
Smartcat is uniquely positioned within the $100+ billion multilingual content industry, which is currently served by tens of thousands of agencies. This results in a highly fragmented and inefficient supply chain, high costs, unacceptable turnaround times, and quality issues. Using highly qualified internal resources to translate or create multilingual content (insourcing) solves the quality problem for enterprises, but if done manually, it can't solve for scalability, high cost, and slow turnaround.
Smartcat changes the ROI equation in favor of insourcing with its Language AI platform for enterprise end-users. It delivers high-quality, instantaneous AI translations or generates new content in any language by tapping into a customer-specific multilingual content library. The AI output is further refined through human editing by the client's internal reviewers or experts from the Smartcat's embedded global marketplace of linguists and content editors. This AI output continuously improves through the editing feedback loop, ensuring consistent and customer-tailored results.
More than 1,000 global companies including ~20% of the Fortune 1,000 trust Smartcat to communicate their innovations and ideas all over the world.
As a dynamic Series C company, Smartcat is growing at 130% YoY, thanks to the high and quick ROI it delivers to global enterprises. It's well-funded by notable VCs, and is capital efficient, offering a unique blend of hyper-growth potential with downside protection and the capacity for long-term planning and strategy.
About the Role
We are seeking an experienced and strategic Head of Growth to lead the Growth Product Management function within our Product team and reporting to our Chief Product Officer. This is a pivotal role at the intersection of product development, data-driven experimentation, and cross-functional collaboration, focused on driving user acquisition, activation, retention, and monetization.
In this role, you will work closely with Product, Marketing, Sales, and Customer Success teams to align growth strategies across the organization. Leveraging insights from analytics, customer behavior, and market trends, you will define and execute initiatives that deliver measurable business impact.
This is a high-impact leadership role for a product management expert who thrives on scaling products through innovative and customer-centric growth strategies.
Key ResponsibilitiesStrategic Product Leadership
- Define and lead the product growth strategy, ensuring alignment with the Smartcat’s overall goals and objectives.
- Own and prioritize the growth roadmap, focusing on customer acquisition, activation, retention, and expansion.
- Collaborate with core product teams to ensure growth-focused features and experiments are integrated into the broader product experience.
Experimentation & Data-Driven Insights
- Build and manage a robust experimentation framework, using A/B testing, cohort analysis, and other methodologies to optimize the customer journey.
- Partner cross-functional to build dashboards and reporting frameworks, ensuring visibility into growth KPIs.
- Use customer insights and behavioral data to identify friction points and opportunities for improvement.
Cross-Functional Collaboration
- Act as the product lead in aligning with Marketing on demand generation and channel conversion strategies.
- Partner with Sales and Customer Success to enhance user adoption, retention, and expansion initiatives.
- Work closely with Engineering and Design teams to deliver growth-focused product solutions.
Customer-Centric Product Development
- Advocate for the customer by ensuring growth initiatives align with delivering exceptional user experiences.
- Incorporate customer feedback and market trends into the development of growth strategies.
- Continuously refine the product vision based on real-world usage and insights.
Team Leadership
- Lead and mentor a team of Growth Product Managers, fostering a culture of innovation, accountability, and collaboration.
- Set clear goals and priorities for the Growth team to align their efforts with company-wide objectives.
- Champion best practices in product management and growth experimentation.
QualificationsExperience
- 8+ years of experience in product management, with a strong focus on growth, experimentation, and data-driven decision-making.
- Proven track record of delivering measurable results through product-led growth initiatives.
- Experience working in SaaS, e-commerce, or digital products with a focus on user-centric growth.
Skills
- Expertise in growth frameworks, funnel optimization, and experimentation methodologies.
- Strong analytical skills with proficiency in tools like Google Analytics, Amplitude, Mixpanel, or similar platforms.
- Excellent communication and stakeholder management skills, with the ability to influence cross-functional teams.
Mindset
- Strategic thinker who thrives on solving complex problems.
- Customer-focused, with a passion for creating exceptional user experiences.
- Results-oriented and comfortable operating in fast-paced, dynamic environments.
What Sets This Role Apart
- Comprehensive ownership of the growth strategy, from data analysis to product development.
- Collaboration with cross-functional teams to align growth initiatives with marketing, sales, and customer success efforts.
- A balanced focus on strategic leadership, experimentation, and delivering measurable product-led growth outcomes.
What We Offer
- Competitive salary and benefits package
- Opportunities for professional growth and career advancement
- A collaborative, innovative, and supportive work culture
- The chance to make a significant impact within the Product team
Ready to define and lead our product growth strategy? Apply now to join our Product Management team as the Head of Growth!
- Fully remote team
We are a global team of 200+ enthusiastic people spread across 30+ countries. We have been fully remote since 2020, with some locations populated with more Smartcaters than others, such as Boston, NYC, SF, the Bay Area, London, and Lisbon. - Innovating a $100 Billion industry
Smartcat’s innovative approach towards multilingual content, taps into a $100B industry. Our platform enables enterprise end users to stop using traditional outsourcing methods, and start enjoying an easy-to-use, AI-powered SaaS, that delivers immediate high-quality results, at a fraction of the cost. - High impact role enabling innovation and inclusion in organizations
You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide. - Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. - Smartcat Culture: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and clear, honest and direct communication. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to diversity and inclusion is steadfast, and we stand firmly against discrimination and harassment.
What We Do
Smartcat is the essential language AI platform for any global enterprise.
Our client-tailored language AI turns content in any format into any language, from documents to videos to complex websites and software, making global operations simple for any corporate team.
It also allows any user to create new content by tapping into a multilingual enterprise library. Teams get results at 1/100 of the cost in minutes, not weeks, and never have to make the same edits twice with adaptive AI that remembers every update made by any team member.
The editing process can be scaled up in no time by accessing the largest embedded marketplace of linguists and editors, all AI-automated. More than 1,000 global companies including 20% of the Fortune 500 trust Smartcat to communicate their innovations and ideas all over the world
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Smartcat Offices
Remote Workspace
Employees work remotely.
Our HQ is in Boston, United States, but our workforce is global — from San Francisco to New York, Barcelona to Istanbul, and beyond! The choice is yours at Smartcat.
