Head of Global Supplier Quality

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.

That’s what makes us Roche.

The Opportunity

As the Global Head of Supplier Quality you will lead all aspects of quality and compliance for Direct Materials, Equipment Suppliers, and Service Providers for Pharma Global Technical Operations (PT) and other Roche divisions you will be responsible for quality oversight, inspection readiness, managing supplier lifecycle activities, and ensuring compliance. You will partner with stakeholders in Quality, Procurement, Technology, and Supply Chain to support business needs and risk reduction. Reporting to the Head of External Quality, you will shape and implement GxP Supplier Management strategies aligned with company priorities.

• You will be accountable for overseeing the lifecycle processes for all Direct Materials, Equipment Suppliers, and Service Providers, ensuring compliance with cGMP, Roche corporate standards, and regulatory requirements, while monitoring quality, managing risks, and driving initiatives to improve resiliency.

• You will deliver qualification for direct materials and services to support clinical development projects, licensing/partnering assessments, technical transfers, and product launches, enabling the network strategy.

• You will establish and conduct Quality Governance for direct materials and service providers, ensuring identification and communication of GMP compliance gaps, and provide quality oversight for material specifications and changes.

• You will collaborate with leaders and stakeholders to address current and future organizational needs, embedding the long-term External Quality vision and strategy, and represent Roche Quality in negotiations and discussions with partners and at business reviews.

• You will lead an empowered team of 15-20 members, ensuring "Right to Operate" by implementing a lean end-to-end mindset, focusing on personal and professional development of team members, driving an agile mindset, and demonstrating VACC leadership behaviors.

• You will optimize budget and spending patterns, establishing a vision, setting goals, developing and executing strategies, and tracking results, while enabling talent flow and managing people processes related to the employee lifecycle, including selection, hiring, and training.

• You will act as deputy for the Global Head End to End External Quality and the Swiss Responsible Person (RP), supporting them in ensuring product quality and compliance with Swiss Medic Licenses, and be authorized to sign release certificates and reject non-conforming products independently of line management

Who you are

• You hold a B.A. or B.S. degree in life sciences, Pharmacy, or a related scientific discipline, with 12 years of experience in the Pharma/Biopharmaceutical industry, including 7 years in Quality, Compliance, Regulatory, and/or Validation.

• You have significant experience leading teams in a matrix environment, with strong creative leadership skills following the Visionary, Architect, Catalyst, Coach (VACC) model, and proven ability to build robust and empowered teams through collaboration and coaching.

• You possess a deep understanding of quality assurance concepts, including Good Manufacturing Practices (cGMP) and Good Distribution Practices (GDP), along with technical manufacturing knowledge and experience across multiple technical platforms and product life cycles.

• You have the ability to establish and articulate a vision, set goals, develop and execute strategies, track and measure results, with strong skills in strategic planning and execution and excellent communication abilities to influence at all levels.

• You have excellent communication skills with the ability to influence at all organizational levels

• This role requires travel for up to 25% (domestic and international) to fulfill job responsibilities.

Relocation benefits not eligible for this position

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche Pharma Canada has its office in Mississauga, Ontario and employs over 850 employees. The Mississauga facility is bright, vibrant, fosters collaboration and teamwork, and is reflective of Roche's truly innovative culture.