The Sales Development team is a critical component of our go-to-market pipeline strategy and presents an outstanding opportunity to learn fundamental sales skills in preparation for an exciting career in software sales. This role will directly fuel additional revenue growth and success for the business.
About the roleAs the Global Head of Sales Development, you will be the architect of Miro’s pipeline engine. This is a high-impact position responsible for leading a global team of Sales Development Managers and their respective SDR pods.
You will oversee the entire top-of-funnel lifecycle—from high-velocity inbound lead management to sophisticated, point-of-view-led outbound prospecting. Your mission is to build a world-class SDR culture that consistently delivers high-quality pipeline across our Commercial, Enterprise, and Strategic segments.
Key Responsibilities- Global Leadership: Lead, coach, and develop a global team of SDR Managers across Austin, Amsterdam, Sydney, Singapore, and Tokyo. Build a culture of high performance, continuous learning, and inclusivity.
- Pipeline Strategy: Design and execute the global SDR strategy for both inbound response and outbound hunting. Ensure the team is hitting aggressive pipeline targets while maintaining high conversion rates.
- Segment Alignment: Tailor prospecting playbooks and SLAs to meet the unique needs of different business segments:
- Commercial: High-velocity, volume-driven growth.
- Enterprise/Strategic: Account-based approaches focused on multi-threading and executive engagement.
- Cross-Functional Partnership: Act as the bridge between Marketing (to optimize lead flow and feedback loops) and Sales Leadership (to ensure pipeline quality and AE/SDR alignment).
- Operational Excellence: Partner with Sales Ops to refine the tech stack (Salesforce, Outreach, LinkedIn Sales Navigator, etc.), improve lead scoring, and build robust reporting dashboards.
- Global Consistency, Local Nuance: Standardize "The Miro Way" of prospecting globally while allowing for regional adaptations in EMEA and APAC markets.
- Experience: 10+ years of experience in Sales/Sales Development, with at least 4+ years in a "Manager of Managers" leadership role within a high-growth SaaS environment.
- Global Perspective: Proven track record of managing distributed teams across multiple time zones and cultures (AMER, EMEA, APAC).
- Strategic Breadth: Deep understanding of both PLG (Product-Led Growth) inbound motions and traditional Enterprise outbound sales methodologies.
- Analytical Rigor: You are data-driven. You can diagnose funnel health, predict pipeline gaps, and use data to tell a story and influence executive stakeholders.
- Communication: Exceptional ability to communicate vision and strategy to the C-suite while remaining "in the weeds" enough to coach managers on frontline challenges.
- 401k matching + Competitive equity package
- Excellent Medical, Dental and Vision health benefits
- Fertility & Family Forming Benefits
- Flexible time off
- Lunch, snacks and drinks provided in the office
- Wellbeing benefit and WFH equipment allowance
- Annual learning and development allowance to grow your skills and career
- Up to $2,000 of charitable donation matches each year
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check out more about life at Miro:
- Youtube: https://www.youtube.com/@lifeatmiro
- Blog: https://miro.com/careers/life-at-miro/all/
- Instagram: https://www.instagram.com/mirohq/
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.
Top Skills
What We Do
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.
At Miro, we are a team of nearly 1800 dreamers, thinkers, builders, storytellers, and designers from all over the world. That scale is one of our strengths, along with the intentionality behind our values. We champion one another to win the world. We lead with empathy and understanding to keep ourselves humble and our product human. We dream big, aim high, and let our failures inform our future successes.
If you want to become a part of our team, keep reading to learn more about who we are and who you can become, with us.
Why Work With Us
We don't joke about our values. Everything we do, from how we hire talent, promote employees, and celebrate our people is informed by our values. Our values shape what we stand for, and what we stand against:
- Play as a team to win the world
- Focus on impact and make it happen
- Learn, grow, and drive change
- Practice empathy to gain insight
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