Head of Engineering (All genders)

Posted 4 Days Ago
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Helsinki, FIN
In-Office
Senior level
eCommerce • Retail
The Role
Lead and grow cross-functional engineering teams in Helsinki, set technical roadmaps, ensure scalable cloud-native systems, drive AI/ML adoption, ensure reliable production operations, engage stakeholders, and foster engineering culture and delivery excellence.
Summary Generated by Built In

THE ROLE & THE TEAM
As the Head of Engineering for Partner Platform Tech (PPT), you will lead a group of cross-functional engineers, hire and develop talent and collaborate with tech consulting to define roadmaps. You also provide technical leadership and coaching for engineers across the landscape while primarily focusing on the engineering team in Helsinki.

Zalando's PPT is a composable architecture of systems with several solutions providing software services that enable Zalando partners to manage their transactions with Zalando. It serves as the foundation for partners to do business successfully within the Zalando marketplace. As Head of Engineering, you will work in this dynamic environment with a talented and diverse workforce, delivering against roadmaps, aligned with our future-looking Zalando and Partner Tech target strategies.

As AI and Machine Learning become fundamental building blocks of modern commerce platforms, they will be an essential part of the future PPT offering. You will help shape how AI-powered capabilities, intelligent automation, and data-driven services are embedded into our products, architecture, and engineering practices, creating differentiated value for our partners and customers.

This position is to be based in Helsinki.
 

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. ​
 

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process.
 

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy  

Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups 
 

WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)

  • Lead, manage, inspire and grow multiple teams. As a leader of leads and principal engineers, it will be your responsibility to coach your directs to become the best they can be. You will provide direction, guidance and amazing working conditions for cross-functional delivery that involve multiple engineering teams, serving a broad range of use cases. You will be accountable for the delivery of the long-term architectural roadmap and the reliable operation of the department's production software systems.

  • Engage with stakeholders and other leaders across the company and sites to deliver an outstanding product to satisfy the needs of our internal and external customers and stakeholders, especially our Brand and Retailer partners and system integrators.

  • Ensure that development of the systems is simplified and scales to the future needs and volumes of Zalando. Stay at the forefront of technology, including cloud-native platforms, AI, Machine Learning, developer tooling, and modern software engineering practices. Leverage existing platform capabilities, APIs, software services, and emerging technologies to build scalable, resilient, and cost-efficient systems capable of supporting Zalando's continued growth and innovation.

  • Drive the adoption of AI-native engineering practices and intelligent platform capabilities. Champion the responsible use of Machine Learning, Generative AI, and agentic systems where they create measurable value for partners, developers, and the business. Lead the evolution of our engineering organisation to leverage AI both as a product capability and as an accelerator for software delivery, operational excellence, and developer productivity.

  • Help shape Zalando's engineering culture by attracting, developing, and inspiring exceptional engineering talent while fostering engineering practices that create remarkable impact for our customers and partners at scale. Encourage a culture of continuous learning, innovation, and AI-assisted engineering excellence.

WE'D LOVE TO MEET YOU IF...

  • You are an empathetic and egoless but passionate leader who excels at developing, coaching, and mentoring engineering leaders and engineers.

  • You have 7+ years of professional experience as a people lead in an international, cross-functional environment, as well as a proven track record building and scaling engineering teams within a mid or large scale organisation (over 30+ engineers) co-operating effectively over geographical sites.

  • You have a strong understanding of modern technology landscapes, supported by a solid technical background and multiple years of hands-on software engineering experience with technologies such as Scala, Kotlin, Java, TypeScript, or Python. You are familiar with distributed systems, cloud-native architectures, APIs, and modern software engineering practices.

  • You have experience working with systems in AWS cloud infrastructure.

  • Experience leading teams building AI- and ML-powered products and platforms is a significant advantage. Practical experience with agentic programming, Large Language Models (LLMs), production Machine Learning models, AI-enabled software architectures, and bringing intelligent systems into production is considered a strong bonus.

  • You have an extraordinary knowledge of fashion e-commerce systems. integration of those with the partners and serving their business transactions, e.g., for price, stock, order and logistics management.

  • Your drive and positive energy is contagious and you have a track record of helping and motivating teams to do their best and most effective work of their careers.

  • You possess an understanding of software delivery KPIs (release velocity, lead time, etc.) and how to influence them to create a high performing technology organisation with high predictability.

  • You have the ability to share and nurture technical ideas and direction across the organisation and a proven ability to influence decision making at all levels and in a variety of contexts.

  • You have experience working with different functions, experts, and levels of leadership.
     

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles.
We look forward to receiving your application by TBD, EOD.
 

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect.

  • Culture of trust, empowerment and constructive feedback, open source commitment, meetups, game nights, 70+ internal technical and fun guilds, knowledge sharing through tech talks, internal tech academy and blogs, product demos, parties & events

  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings

  • Extensive onboarding, mentoring and personal development opportunities and an international team of experts

  • Relocation assistance for internationals
     

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us. For more information about our office and teams in Helsinki, please visit: https://www.zalandohelsinki.com/  

Skills Required

  • 7+ years of professional experience as a people lead in an international, cross-functional environment
  • Proven track record building and scaling engineering teams (30+ engineers) across geographical sites
  • Multiple years of hands-on software engineering experience with Scala, Kotlin, Java, TypeScript, or Python
  • Familiarity with distributed systems, cloud-native architectures, APIs, and modern software engineering practices
  • Experience working with systems in AWS cloud infrastructure
  • Experience leading teams building AI- and ML-powered products and platforms
  • Practical experience with agentic programming, LLMs, and production Machine Learning models
  • Strong knowledge of fashion e-commerce systems integration (price, stock, order, logistics management)
  • Demonstrated ability to coach and develop engineering leaders and influence decision-making at all levels
  • Understanding of software delivery KPIs (release velocity, lead time) and how to improve them

Zalando Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zalando and has not been reviewed or approved by Zalando.

  • Leave & Time Off Breadth Paid time off includes a sizable annual allowance that can grow with tenure, plus additional paid days for volunteering. This breadth is highlighted as supportive of work–life balance.
  • Wellbeing & Lifestyle Benefits Mental health support, round‑the‑clock counseling for employees and households, and broad fitness/wellness access are emphasized as robust. Substantial product discounts and partner offers add meaningful lifestyle value.
  • Parental & Family Support Structured support around parental leave—such as buddy programs, re‑onboarding, and paid child sick days—helps ease family responsibilities. Flexible and part‑time leadership options further accommodate parents.

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The Company
HQ: Berlin
10,000 Employees
Year Founded: 2008

What We Do

Welcome to Zalando. Here’s some key info about us: Our position and vision: - We’re Europe’s leading online platform for fashion and lifestyle - Founded in Berlin in 2008, we bring head-to-toe fashion to more than 50 million active customers in 25 markets; offering clothes, footwear, accessories, and beauty - Our vision is to become The Starting Point For Fashion. Our offering: - Our assortment of international brands ranges from world-famous names to local labels - Our platform is a one-stop fashion destination for inspiration, innovation, and interaction - As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners, and friends of our brand. - Our logistics network with 12 centrally located fulfillment centers allows us to efficiently serve our customers throughout Europe, supported by warehouses in Italy, France, Poland, and Sweden with a focus on local customer needs. Our beliefs: - Our ambition is to combine our passion for self-expression through fashion with our unwavering commitments to sustainability and D&I - We believe that our integration of fashion, operations, and online technology gives us the capability to deliver a compelling value proposition to both our customers and fashion brand partners.

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