Head of Developer Experience

Posted 22 Days Ago
Be an Early Applicant
Hiring Remotely in Utah
Remote
Senior level
Artificial Intelligence • Machine Learning • Software • Analytics
Our mission is to verify 100% of good identities in real-time and completely eliminate identity fraud on the internet.
The Role
The Head of Developer Experience will lead Socure's strategy to enhance developer experience by overseeing the development of the Developer Hub, optimizing APIs, simplifying client integrations, and fostering a strong developer community to drive adoption.
Summary Generated by Built In

Predictive analytics and machine learning power Socure’s groundbreaking technology and fuel our mission to verify 100% of good identities in real time and completely eliminate identity fraud on the internet.

Socure is the world leader in digital identity verification and fraud prevention. Our recent awards include Forbes 2022 America’s Best Startup Employers, The Forbes Cloud 100, The Deloitte Technology Fast 500, and Inc. 5000’s fastest growing companies.

Listen to why some of the world’s top technology investors see the enormous, transformative potential in Socure’s mission and products:

https://www.youtube.com/watch?v=ifM9_jPQCv8

Position Overview:
The Head of Developer Experience is a pivotal role focused on shaping and executing Socure's developer experience strategy. This includes leading the development of our next-generation Developer Hub (DevHub), enhancing our APIs to accelerate time-to-revenue growth, and simplifying integrations for our clients. Reporting to the Head of Platform Products, you will play a critical role in enabling developers to seamlessly integrate Socure's solutions, thereby driving adoption and customer satisfaction. You will lead cross-functional teams to deliver a world-class developer experience that aligns with Socure's business objectives and technological advancements.

Key Responsibilities:

  • Strategic Leadership: Develop and drive the overall developer experience strategy, focusing on innovation, ease of integration, and accelerating clients' time to value.

  • Developer Hub (DevHub) Innovation: Lead the design and implementation of the next-generation DevHub, creating a centralized platform that provides developers with the tools, resources, and documentation they need to integrate Socure's solutions effortlessly.

  • API Enhancement: Oversee the development and optimization of APIs to ensure they are robust, intuitive, and facilitate rapid integration, thereby accelerating time-to-revenue growth.

  • Integration Simplification: Work closely with engineering and product teams to simplify integration processes, reducing friction for clients and enabling faster deployment of Socure's solutions.

  • Cross-Functional Collaboration: Collaborate with Product Management, Engineering, Marketing, Sales, Customer Success, and Partnerships to align developer experience initiatives with business goals and ensure cohesive execution across the organization.

  • Community Engagement: Build and nurture a strong developer community through events, forums, and partnerships, fostering engagement and gathering feedback to continuously improve the developer experience.

  • Metrics and Performance: Establish KPIs and metrics to measure the effectiveness of developer experience initiatives, using data-driven insights to drive continuous improvement.

  • Team Leadership and Development: Lead and mentor the developer experience team, promoting a culture of innovation, collaboration, and excellence. Provide guidance and support to ensure the team's success and professional growth.

  • Market Trends and Innovation: Stay abreast of industry trends, emerging technologies, and best practices in developer experience and API design to ensure Socure remains at the forefront of innovation.

  • Advocacy and Representation: Serve as a spokesperson for Socure's developer experience initiatives at industry events, conferences, and with key clients and partners.

Qualifications:

Technical:

  • Technical Expertise: Strong understanding of API design, developer tools, SDKs, and integration methodologies. Hands-on experience with RESTful APIs, authentication protocols, and related technologies.

  • Deep understanding of development tools and processes: Proficiency with popular programming languages (e.g., Python, JavaScript, Go, etc.), DevOps tools, cloud infrastructure, and version control systems like Git.

  • Experience with APIs, SDKs, and integrations: Strong background in building, designing, and optimizing developer-facing products like APIs, SDKs, or internal development tools.

  • Familiarity with CI/CD pipelines: Knowledge of automation in software development, including continuous integration and continuous deployment practices.

  • Knowledge of developer ecosystems: Understanding of developer communities, open-source projects, and how to engage developers effectively.

  • Developer engagement: Demonstrated success in fostering developer communities and encouraging adoption of tools, platforms, and APIs.

  • Product vision and roadmap creation: Ability to shape the vision of developer-facing products, define the developer journey, and prioritize features based on user feedback and business goals.

  • Experience with developer-focused UX/UI design: A good sense of what makes tools, APIs, or platforms intuitive and easy to use for developers.

Leadership:

  • Experience: 10+ years of experience in developer experience, developer relations, or a similar leadership role within the technology or fintech industry, with a proven track record of driving successful developer-focused initiatives.

  • Leadership Skills: Demonstrated ability to lead and inspire high-performing teams, fostering a collaborative and innovative environment.

  • Strategic Vision: Ability to develop and execute a strategic vision for developer experience that aligns with company objectives and market needs.

  • Customer-Centric Approach: Deep empathy for developers and a commitment to delivering solutions that enhance their experience and success.

  • Collaboration: Excellent cross-functional collaboration skills with the ability to influence and align multiple teams and stakeholders.

  • Communication Skills: Exceptional verbal and written communication abilities, capable of articulating complex concepts to technical and non-technical audiences, including executive leadership and external partners.

  • Innovation Mindset: A passion for staying current with industry trends and continuously seeking ways to incorporate new ideas and technologies into the developer experience.

  • Results-Oriented: Proven track record of setting and achieving ambitious goals, with strong organizational and analytical skills.

  • Data-driven approach: Use of metrics to track and improve the developer experience. Familiarity with developer experience platforms, analytics tools, and KPIs to measure engagement, adoption, and satisfaction.

  • Problem-solving mindset: Comfortable troubleshooting issues developers face and iterating on solutions that improve their experience.

Socure is all about encouraging people to push the boundaries of what’s possible through top-tier performance, innovation, ownership, and shared expertise.

We empower excellence by providing great perks and benefits to both our fully remote employees in North America and our hybrid teams in India.

To learn more, check out Socure’s Career Page: https://www.socure.com/company/careers

Socure is an equal opportunity employer and value diversity of all kinds at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how our work is changing the world, check out these articles and videos:

  • Socure is Forbes' 2022 Best Startup Employer: https://bit.ly/3fbNw8S

  • Socure Accelerates Onboarding for 50+ Crypto, Neobanks, and More: https://bit.ly/3dwN2K7

  • Socure's Impact on Financial Inclusion: https://www.youtube.com/watch?v=Y6nBc6s1wsU

  • Socure's Impact on Fraud Prevention: https://www.youtube.com/watch?v=M46UG8QyKe4

  • Archives & Press Releases: https://learn.socure.com/about/press-release

The Company
Chennai, Tamil Nadu
386 Employees
On-site Workplace
Year Founded: 2012

What We Do

Socure is the leading platform for digital identity trust. Its predictive analytics platform applies artificial intelligence and machine learning techniques with trusted online/offline data intelligence from email, phone, address, IP, device, velocity, and the broader internet to verify identities in real time. The company has more than 750 customers across the financial services, gaming, telecom, and e-commerce industries, including three of the top five banks, seven of the top 10 card issuers, three of the top MSBs, the top payroll provider, the top credit bureau, and over 100 of the largest and most successful FinTechs. Marquee customers include Chime, Varo Money, Public, Stash, and DraftKings.

Socure has received numerous industry awards and accolades, including being named to Forbes America’s Best Startup Employers 2021, being awarded Best New Technology Introduced over the Last 12 Months – Data and Data Services at the 2020 American Financial Technology Awards (AFTAs), being ranked number 70 in Deloitte’s Technology Fast 500™, being listed as a Gartner Cool Vendor, being recognized by Forbes as one of the Top 25 Machine Learning Startups to Watch, being named to CB Insights: The FinTech 250, and being awarded Finovate’s Award for Best Use of AI/ML, to name a few.

Why Work With Us

Socure is a critical part of the infrastructure of the digital economy and what we do is critical to ensure the safety of anyone doing any sort of business on the internet. Because of our technology digital identity theft will be eradicated and more people will be included in the digital economy than ever before.

Gallery

Gallery

Similar Jobs

Formation Bio Logo Formation Bio

Senior Software Engineer, Emerging Products (AI/LLM)

Artificial Intelligence • Big Data • Healthtech • Biotech • Pharmaceutical
Easy Apply
Remote
2 Locations
140 Employees

Multi Media, LLC Logo Multi Media, LLC

Lead Data Platform Engineer

Consumer Web • Digital Media • Information Technology • News + Entertainment • Social Media
Remote
United States
270 Employees
180K-215K Annually

Dandy Logo Dandy

Senior Front End Software Engineer II, Platform

Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
Remote
USA
900 Employees

Cedar Logo Cedar

Sr. Technical Account Manager

Fintech • Healthtech • Software
Easy Apply
Remote
United States
340 Employees

Similar Companies Hiring

InCommodities Thumbnail
Renewable Energy • Machine Learning • Information Technology • Energy • Automation • Analytics
Austin, TX
234 Employees
RunPod Thumbnail
Software • Infrastructure as a Service (IaaS) • Cloud • Artificial Intelligence
Charlotte, North Carolina
53 Employees
Hedra Thumbnail
Software • News + Entertainment • Marketing Tech • Generative AI • Enterprise Web • Digital Media • Consumer Web
San Francisco, CA
14 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account