CopilotIQ is perhaps the most exciting company at the intersection of technology and healthcare. CopilotIQ is transforming care for seniors with chronic conditions including diabetes and high blood pressure. Our vision is to add five great years to the lives of a million members, by transforming how we care for chronic conditions including diabetes and hypertension. Much like a pilot has a computer and person sitting next to them to ensure they stay safe, we believe every patient deserves to have someone watching over them and ensuring they are healthy.
What is the Head of Design role?
As the Head of Design, you will oversee the User Experience design vision, strategy and execution. You will participate in business strategy, customer insights, product concepting and execution, and working across all functions to deliver amazing products for patients, providers, and payers. You will bring a clear focus on speed and innovation, the latest in AI first experience design techniques and a strong data backed foundation. You live in the future and work with a sense of urgency while sweating the details. You will focus on the biggest customer problems and drive step changes in our experiences to delight customers.
You thrive in leading and mentoring a team of interaction, visual, content designers and researchers; focusing on delivering full end to end strategies, ensuring highly curated design experiences, while keeping a keen focus on the career growth and development of designers and leading the charge to celebrate wins and savour the learnings, regardless of the outcome.
This is a leadership position, reporting to the Chief Product and Design Officer and sitting on the product leadership team. You will be integral to overall business strategy, customer insights, product concepting and execution, and working across all functions to deliver a future vision for amazing products for
What you’ll be doing:
- As a business leader:
- Collaborate effectively with other functions in the organization - Sales, Marketing, Product Management, Product Development, Customer Success and be the accountable design leader of all customer-facing experiences
- Be a futurist, product visionary and a change agent.
- Understand and balance the customer and business needs to drive cross-functional partnership, collaboration and decision making.
- As a people leader:
- Manage and mentor your team to grow their careers and increase design and customer-back thinking and rigour
- Inspire employees through clearly communicating design direction, intent and methods as well as customer-centricity
- Be a driver for hiring and growing best in class awesome talent and continually setting the foundation for a collaborative and passionate team!
- As a product leader:
- Lead design projects of significant E2E (end-to-end) scope, complexity and responsibility in creative vision, strategy and execution
- Contribute to the creative culture of the design team through design critique, mentoring/coaching designers, and fostering a highly collaborative/creative environment.
- Work closely with other CopilotIQ teams, ensuring world class design quality end to end, across all design competencies, e.g., visual, content, motion, interaction design, design prototyping and design research.
- Represent CopilotIQ’s design culture and customer driven methods inside and outside of CoPilotIQ
- Leverage AI to create the healthcare products of the future.
What you’ll bring
- A Bachelor’s degree in Product or Graphic Design or equivalent experience, preference for experience designing AI experiences.
- 15+ years’ experience designing and delivering products/ services
- Minimum 5 years’ experience leading design teams
- Deep knowledge of user centric design methods of innovation and ideation
- Knowledge of web and mobile technologies and their impact on the feasibility of a design
- Knowledge of service design~ and how to effectively build services that improve the quality and the interaction between the service provider and customers.
- Strong skills in communication (written, verbal, and visual), influence and persuasion
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What We Do
At CopilotIQ, our mission is clear: we are dedicated to delivering world-class care to seniors facing chronic conditions such as diabetes and hypertension. We firmly believe that every patient should have access to expert healthcare monitoring, consistent data collection, thoughtful support, and personalized care.
Our primary focus is on prevention – averting heart attacks and strokes before they even arise. CopilotIQ is at the forefront of pioneering solutions that proactively address diabetes and hypertension, preventing them from escalating into crises.
We collect an extraordinary 1,000 times more data than traditional healthcare providers. Our AI-powered software anticipates problems, signals nurses for timely intervention, and drives comprehensive treatment plans. By uniting the expertise of consistent remote nursing with cutting-edge AI technology, we provide patients with customized and proactive care.
In our ongoing pursuit of excellence, we're expanding the use of wearables and non-invasive devices to multiply the volume of data points from thousands to millions. CopilotIQ is not merely transforming healthcare; we are empowering seniors to lead healthier lives, free from the looming threat of medical emergencies.
Why Work With Us
At CopilotIQ, our uniqueness lies in fusing advanced AI with personalized clinical care, revolutionizing senior chronic condition management. We're a mission-driven team, dedicated to improving lives and shaping healthcare's future. Our remote-friendly culture values diversity, fostering innovation through varied backgrounds and abilities.
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