Head of Data and AI

Posted 4 Hours Ago
Be an Early Applicant
Lisbon, PRT
In-Office
Expert/Leader
Transportation • Travel
The Role
As Head of Data & AI, you will lead Data Engineering, Data Science, and Analytics teams to build an AI-ready data platform, optimize pricing and enhance customer experiences through actionable data insights.
Summary Generated by Built In

ABOUT US

Indie Campers is the leading campervan provider, dedicated to making road trips accessible and unforgettable for everyone. Innovation, product-led growth, and an
unwavering commitment to our customers are at the heart of everything we do. With more than one million nights rented and travellers from 169 countries, we provide a single and
trustworthy digital experience for road trips across the United States, Europe, and Oceania - offering multiple camper-van configurations and even the chance to buy one of our
vehicles.
We’re scaling our technology organisation to build a modern, AI-ready data platform that powers real-time decisions, automation, and world-class customer experiences.

THE ROLE

As Indie Campers’ Head of Data & AI (reporting directly to the CTO), you will lead our Data Engineering & Platform, Data Science/ML, and Analytics functions. You’ll be a player-coach: a strong people manager of a small, high-leverage team and a hands-on technical lead who designs the architecture, sets standards, and ships. Your mandate: deliver a reliable, cost-efficient, privacy-by-design data platform; enable self-serve analytics; and infuse AI into core workflows (pricing, e-commerce, customer experience, operations).

WHAT WILL YOU WORK ON?

  • Own the end-to-end platform (ingest → transform → serve): streaming + batch pipelines, orchestration, CI/CD, observability, cost controls.
  • Define data contracts, schemas, and a semantic/metrics layer for consistent KPIs across the company.
  • Standardise ELT with dbt; orchestrate with Airflow/Prefect; implement lake/warehouse patterns (e.g., S3/Parquet + Athena/BigQuery/Snowflake).
  • Build MLOps foundations (feature store, model registry, online/offline evaluation, monitoring, safe rollout/rollback).
  • Ship pragmatic ML/AI: demand forecasting, price optimisation, propensity scoring, LLM-powered classification/extraction/summarisation for CX & Operations.
  • Partner with Engineering to productionise models (APIs, events) and measure business lift.
  • Lead a small team of analytics engineers/analysts; deliver trusted  dashboards (Metabase/Superset/Looker) and experiments (A/B).
  • Create templates and training for self-serve analysis; raise SQL and data literacy across the org.
  • Own data governance, catalog, lineage, and GDPR/PII controls; drive DQ SLAs and incident playbooks.
  • Partner with Corporate IT/CISO on access, encryption, retention, and vendor risk.
  • Hire, coach, and develop a high-performing team; establish operating rhythms (QBR/OKRs), technical design reviews, and post-mortems.
  • Communicate clearly with execs; tie data work to revenue, margin, and 
    customer outcomes.

WHO ARE WE LOOKING FOR?

  • 10+ years in data roles with 3+ years leading teams (data eng + DS/ML + analytics) in 
    a high-growth product company. 
  • Hands-on architect: you’ve built/modernised warehouses/lakes, streaming + batch 
    pipelines, and metrics layers; you still code (Python/SQL).
    • Python, SQL, dbt; orchestration (Airflow/Prefect); streaming 
      (Kafka/PubSub/Kinesis) and batch ELT; data modeling (Dimensional + Data 
      Vault where appropriate).
    • Warehouses/lakes: BigQuery / Snowflake / Athena + S3; storage formats 
      (Parquet/Iceberg/Delta); CI/CD for data; observability (Great 
      Expectations/Monte Carlo).
    • Catalog/lineage (DataHub/Amundsen), RBAC/ABAC, PII handling, GDPR 
      alignment, retention, and incident response.
  • Practical MLOps experience: training/serving at scale, monitoring drift, experiment 
    design, and measurable impact in production.
    • MLOps: feature store (Feast/Tecton), model registry (MLflow), experiment 
      tracking, online/offline validation, monitoring.
  • Build business wide Data Intelligence capabilities and self-serving BI:
    • BI: Metabase / Superset; semantic/metrics layer (LookML/dbt 
      Metrics/Transform).
  • Strong stakeholder and team leadership: translate business goals into a focused 
    roadmap, manage trade-offs, and drive adoption.
    • Hiring, coaching, performance management; roadmap/OKRs; vendor 
      management and cost discipline; crisp executive communication.
  • Excellent communication; fluent in English (Portuguese/Spanish a plus).
  • Bonus for Computer Vision and Deep Learning Product development experience

Skills Required

  • 10+ years in data roles
  • 3+ years leading teams in data engineering, data science, and analytics
  • Hands-on experience modernising data warehouses and building pipelines
  • Strong in Python and SQL
  • Practical MLOps experience
Am I A Good Fit?
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The Company
Lisboa
319 Employees
Year Founded: 2013

What We Do

Indie Campers is your go-to marketplace for road trips. Aggregating over 6.000 own vehicles between RVs, campervans, motorhomes, and other recreational vehicles of countless private and professional hosts. We operate across Europe, North America and Oceania, being physically present in over 70 cities. Founded in 2013 by two good friends, Indie Campers has set its mission on democratizing road trips by enhancing travel experiences and lowering prices for millions of travelers worldwide. We envision becoming the world's no. 1 road trip provider and are quickly expanding - vertically and geographically. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale. Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey. Join us: https://indiecampers.com/careers

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