Head of Credit Control

Tahaluf is rewriting the events playbook. Its purpose is transformational, its DNA digital, and its ambition unprecedented.  Over the next 12 months Tahaluf will scale to further increase its lead as the largest B2B Live and On Demand Events organiser in Saudi Arabia: by SQM, Attendance, Colleagues and Revenue.  

To scale at this pace requires impeccable local partners, and Tahaluf is proud to enjoy the support and partnership of several Gov and Non Gov Organisations that are at the apex of Saudi’s B2B and B2C large scale events scene. In fact, our partners don’t just support the expansion of live events in the Kingdom; they’re also the partner of choice for heavyweights like Apple, Amazon and AliBaba.  

Be part of something BIG!

Building on the success of record-breaking tech event LEAP, which grew to be the world’s largest tech event globally in terms of attendee numbers in just its second edition, and award-winning cyber-security event Black Hat, Tahaluf is bringing iconic Informa brands to the Kingdom of Saudi Arabia, including CPHI,  Cityscape Global, which celebrated record-breaking participation at its debut Saudi edition in October.

Be part of an ambitious and highly committed team, who aren’t afraid to push boundaries and disrupt the status quo. Be ready to be thrown in at the deep end, taking on large-scale projects from day one, under the guidance of a supportive leadership team who will encourage your personal development and offer you new opportunities.

The Head of Credit Control will play a crucial role in managing and optimising Tahaluf's credit control and collections operations. This position is responsible for developing and implementing effective credit control strategies, ensuring robust cash flow management, and building strong relationships with internal and external stakeholders to support Tahaluf's business objectives in Saudi Arabia.

Key Responsibilities

· Lead and oversee all aspects of credit control and collections operations for Tahaluf

· Develop and implement effective collection strategies, particularly during critical pre-event periods

· Navigate and manage all aspects of the Etimad portal with expert proficiency, including payment processing, documentation requirements, and compliance procedures, ensuring efficient handling of government payments and maintaining strong relationships with government entities

· Execute and oversee the implementation of system enhancements and automation initiatives to improve collection processes, working closely with technical teams to ensure successful adoption and maximum effectiveness of new solutions

· Establish and maintain robust processes for query and dispute resolution, ensuring timely resolution

· Build and nurture strong working relationships with Informa shared service teams, particularly in Cairo

· Develop collaborative partnerships with sales and business teams to ensure aligned objectives

· Create and maintain detailed client-specific action plans with clear follow-up and escalation protocols

· Provide comprehensive reporting on collections performance and key metrics

· Lead and develop the credit control team, ensuring high performance and professional growth

· Implement and maintain effective credit risk assessment procedures

· Establish clear policies and procedures for credit approval and collections

• Saudi National preferred
• 10-15 years of demonstrated experience in credit control and collections management
•  Proven track record in team leadership and management
•  Experience in events industry or similar B2B environment (preferred but not essential)
•  Bachelor's degree in Finance, Accounting, or related field

What you will get

• Medical Insurance for individual and family  
• Annual leave – 28 days
• Remote working on Sundays  
• Working anywhere – 2 months every year
• School fees contribution, 40,000 SAR per child per year (up to a max of three children) 
• Wellbeing Benefits  
• Family visa costs (up to a max of three children) 
• Individual annual flight allowance for expats

International Relocation Package*: 

• Paid flight to Riyadh – individual and family (up to a max of three children) 
• 60 days accommodation or suitable serviced apartment from your arrival date, or a one-off payment of SAR 5,000 
• Up to SAR 2,500 reimbursement of shipping goods/excess baggage costs
• Individual annual flight allowance
• Paid flight home for individual and end of service gratuity payment when leaving the company (if applicable)  

Local Relocation Package*:  

• Paid flight to Riyadh – individual and family (up to a max of three children) 
• 30 days accommodation or suitable serviced apartment from arrival date or a one-off payment of SAR 5,000 
• Up to SAR 2,500 reimbursement of shipping goods/excess baggage costs

*If eligible  

We don't just accept difference, we celebrate it.  We welcome applicants from all backgrounds and circumstances and base hiring decisions on relevant qualifications and merit.  We are proud to provide a disability-friendly environment. If you require any support or adjustments to participate in our interview or selection processes, please let us know.