The Role
Lead and enhance corporate CDD/EDD processes across jurisdictions, manage onboarding and review workflows, supervise and develop a due-diligence team, escalate complex cases, liaise with stakeholders and partners, drive process improvements and implement scalable compliance tooling, and coordinate audits to ensure regulatory alignment and operational efficiency.
Summary Generated by Built In
Who are we?
At OpenPayd, we are building a universal financial infrastructure to power the growth of the digital economy. Our rails-agnostic approach empowers any business to move and manage money globally - across both traditional rails and stablecoins — at scale, and in real time.
The OpenPayd platform delivers a suite of banking and payments infrastructure: accounts in over 40 currencies, FX, on/off ramp, international and domestic payments, Open Banking services – all via a single API.
A global network of licences alongside our best-in-class tech is why we're trusted by 1000+ enterprise clients to process over $180bn volume annually.
How will you add value to the OpenPayd journey?
- Own, maintain, and enhance corporate due diligence–related compliance procedures, ensuring alignment with regulatory expectations and industry standards.
- Contribute to the ongoing development of OpenPayd’s risk-based approach to customer due diligence.
- Oversee the onboarding, periodic review, and event-driven reviews of corporate clients across multiple jurisdictions.
- Ensure cases are prioritised appropriately based on risk, commercial needs, and regulatory deadlines.
- Act as a senior escalation point for complex, high-risk, or sensitive due diligence cases.
- Supervise day-to-day CDD/EDD activities, including client change requests, queries, terminations, and account closures.
- Lead, coach, and develop a team of due diligence analysts, ensuring consistent quality and efficiency of outputs.
- Ensure team members are appropriately trained and remain up to date with regulatory developments, internal policies, and systems.
- Provide hands-on guidance and subject-matter expertise to analysts on complex cases.
- Work closely with Compliance, Sales, Customer Success, Operations, Product, and Technology teams to ensure alignment between regulatory requirements and business objectives.
- Liaise with banking partners and third parties to respond to due diligence requests.
- Coordinate internal and external audits related to customer due diligence and onboarding processes.
- Identify opportunities to improve onboarding and review processes, driving efficiency while maintaining robust risk controls.
- Partner with Product and Technology teams to implement scalable, integrated compliance solutions and tooling.
- Monitor operational performance and recommend enhancements to controls, workflows, and reporting.
The ideal candidate will have the following:
- Significant experience in corporate due diligence (CDD/EDD) within a regulated financial services, fintech, payments, or banking environment.
- Minimum 10 years’ experience within a business, including at least 5 years in operational onboarding and a leadership role.
- Proven experience managing and developing teams in a compliance or operational risk function.
- Strong working knowledge of AML/CTF regulations, including UK/EU/CAD MLRs, AML frameworks, sanctions, and financial crime risk management.
- Experience overseeing due diligence across multiple jurisdictions.
- Exposure to regulatory audits, due diligence, and risk assessments.
- Strong risk-based decision-making and sound regulatory judgement.
- Ability to balance regulatory rigor with commercial awareness in a fast-growing business.
- Excellent stakeholder management and communication skills.
- High attention to detail with the ability to operate at both strategic and operational levels.
- Comfortable acting as an escalation point and making defensible decisions.
- Experience working with compliance systems, onboarding tools, and risk scoring methodologies.
We’d like you to take a read of our Talent Acquisition Privacy Notice which explains how we collect and process your personal data. Please read our notice carefully. By submitting the application button, we will consider that you aware of it.
We are looking forward to receiving your CV.
OpenPayd Talent Team
To all recruitment agencies: OpenPayd does not accept speculative agency resumes. Please do not forward resumes to our jobs alias, OpenPayd employees or any other company location. OpenPayd is not responsible for any fees related to unsolicited resumes. OpenPayd will only accept CV's from the partners with relevant agreement via the People and Talent team only.
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Skills Required
- Significant experience in corporate due diligence (CDD/EDD) within regulated financial services, fintech, payments, or banking environment.
- Minimum 10 years' experience within a business, including at least 5 years in operational onboarding and a leadership role.
- Proven experience managing and developing teams in a compliance or operational risk function.
- Strong working knowledge of AML/CTF regulations, including UK/EU/CAD MLRs, AML frameworks, sanctions, and financial crime risk management.
- Experience overseeing due diligence across multiple jurisdictions.
- Exposure to regulatory audits, due diligence, and risk assessments.
- Strong risk-based decision-making and sound regulatory judgement.
- Ability to balance regulatory rigor with commercial awareness in a fast-growing business.
- Excellent stakeholder management and communication skills.
- High attention to detail with the ability to operate at both strategic and operational levels.
- Experience working with compliance systems, onboarding tools, and risk scoring methodologies.
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The Company
What We Do
Embedded Finance for the digital economy OpenPayd is a leading global payments and banking-as-a-service platform that provides a range of banking and payment services to both financial and non-financial institutions. Our services are underpinned by a global network of licences and are accessible through a single API. These include IBANs, open banking, e-money accounts, FX conversion, local and international payments, card processing and debit cards. We believe that all businesses - irrespective of their size or industry - should be able to access the best payment and banking services. We provide all of our services through a simple, flexible and scalable platform.
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