Head of Consulting & Development Services Business Unit

Posted 8 Days Ago
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Wien, AUT
In-Office
Mid level
Information Technology • Consulting
The Role
Leads the Consulting and Development Services business unit, overseeing strategy, sales, presales, account growth, service delivery, recruitment influence, consultant development, resource management, profitability, contracts, and annual business planning. Acts as the local liaison to group initiatives, manages customer and partner relationships, monitors project performance and satisfaction, and contributes to corporate decisions within an international matrix organization.
Summary Generated by Built In
Founded in 1999 in Vienna, the Qualysoft Group is a manufacturer-independent IT consulting and services company, which successfully provides support for its international customers with the aim of boosting their competitiveness and economic efficiency through innovative IT solutions.

Its focus is on financial services providers, telecommunications companies, the automotive industry and energy service providers. Over 400 employees in 6 subsidiaries work together to ensure state of the art solutions for our clients.

We are looking for new colleagues in Qualysoft teams for diverse projects providing continuous learning opportunities. Our common goal is to provide honesty, development and a stable background while getting to know the latest technologies. We are waiting for your application for the position below!

Responsibilities:

    You will be a part of a dynamic international IT company, inside the core management level, in a matrix organigram.
    As a member of our management, you will be counted on to contribute corporate decisions.
    We value your opinions and suggestions so feel free to share your ideas.
    We count on you to continue to develop your skills, technically (including on our Solutions) but also business wise, with a development program to match your growth.
    A highly collaborative work environment with a focus on results and output, where proactivity is highly valued.
    A high level of transparency in internal communication.
     

    Strategic Overview:
    •    Manage and coordinate the CDS Business Unit
    •    Be the go-to person for all local matters that impact CDS Unit (commercial, legal, operational topics)
    •    Be the liaison and SPOC at the group level between the group initiatives and cross-border delivery and local the local unit. 
    •    Represent the CDS Business Unit on various events.

    Business Development and Management:
    •    Driving and monitoring the sales process and pipeline for CDS, together with the sales department
    •    Keeping an up-to-date understanding of the local market 
    •    Acting as presales and delivering tailored presentations to potential clients
    •    Acting as the manager for the accounts, together with the responsible account managers.
    •    Involving in strategic negotiations for terms and conditions (including prices) 
    •    Developing strategic business relationships on the current accounts and prospects, from the sales team’s pipeline and own network.
    •    Foster cross-sell opportunities in the current accounts by developing a solid working knowledge of the companies’ solutions and the benefits they provide to the existing customers and prospects.

    Service Management:
    •    Being responsible for the Team’s operation towards existing projects and people.
    •    Influence the Recruitment strategy by defining the USPs for Qualysoft on the local market for the CDS projects..
    •    Be in charge with the consultant’s evolution (annual review, training, the evolution of skills)
    •    Resource Management
    •    Work closely with all delivery channels including Service Managers, Recruitment, VMO and Solution
    •    Keeping an up-to-date understanding of the local labor market.
    •    Knowing the advantages of each channel in order to being able to present the best mix of competence, cost and availability for the CDS opportunities inside current accounts and prospects.

    Profit Center Management:
    •    Ensuring the positive evolution of turnover and rentability for your business unit.
    •    Contributing to the companies’ growth through consistently achieving commonly agreed goals
    •    Monitoring projects profitability and customer satisfaction.
    •    Conduct negotiations with new potential partners and manage the contract conducting processes.
    •    Prepare and keep the annual business and cost plans.

Qualifications:

    •    Minimum 4 years of experience in working for Software Services companies, including at least 2 years in a hunter/new business role;
    •    You have completed a Bachelor's or Master's Degree;
    •    Understanding of the most common technology stacks around Back-End, Front-End, DevOps and Cloud, DBAs, QA, Support, together with methodologies and principles corelated with Project Management, ITIL, SDLC, etc.
    •    Experience and expertise on the local market around Software (Development) Services;
    •    Experience and expertise on the local labor market around the main technology stacks;
    •    Exceptional abilities in communication and negotiation, capable of effectively engaging and persuading decision-makers and building strong, long-term relationships with dine-in business partners;
    •    Strong analytical abilities, able to leverage data in decision-making processes and problem-solving, particularly in enhancing dine-in performance and business partner success;
    •    Excel in quickly adapting to change and proactively addressing challenges with effective, solution-oriented strategies. Excellent communication and problem-solving skills;
    •    Willingness to learn;
    •    Fluent in English and German languages(must have both).

Why we think you will love working here:

With us you count as a person, our doors are always open.
We live the Qualysoft Team Spirit and stand for transparency!

Fresh wind and new ideas are welcome, because standstill is a foreign word at Qualysoft.

What are the benefits of working for a consulting company rather than being employed directly by a client?

Working for a consulting company like Qualysoft offers several advantages:

Diverse project experience with various clients, industries, and technologies
Stable employment contract with continuous support, regardless of project status
Career development opportunities through training, certifications, and internal mentoring
Access to a wider professional network
Flexibility — remote, hybrid, or on-site options depending on project
Competitive salary packages with additional benefits tailored to the local market.

Skills Required

  • Minimum 4 years of experience working for software services companies
  • At least 2 years of experience in a hunter or new business role
  • Completed Bachelor's or Master's degree
  • Understanding of common Back-End, Front-End, DevOps, Cloud, database administration, QA, and support technology stacks
  • Understanding of Project Management, ITIL, and SDLC methodologies and principles
  • Experience and expertise in the local software development services market
  • Experience and expertise in the local labor market for major technology stacks
  • Exceptional communication and negotiation abilities
  • Ability to engage decision-makers and build long-term business relationships
  • Strong analytical, problem-solving, and decision-making abilities
  • Ability to adapt quickly and address challenges with solution-oriented strategies
  • Willingness to learn
  • Fluency in both English and German
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The Company
HQ: Vienna
342 Employees
Year Founded: 1999

What We Do

With 25 years of experience serving more than 250 international clients, we are a one-stop shop for IT services and digitizing business needs. Powered by more than 500 specialists in Central and Eastern Europe, we have the expertise to close the gap between technology and your business growth

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