PayZen is on a mission to bring financial health to healthcare. Our products improve both access and affordability for patients and cash flow & administrative complexity for medical providers. We are trusted by a rapidly growing number of health systems, hospitals, and physician groups and are backed by leading venture capital investors, including NEA, SignalFire, Viola Group, and 7Wire Ventures.
We are seeking a strategic and results-oriented Head of Compliance, to help build our Legal and Compliance team. We are looking for team members who are passionate about contributing to the growth of a company that’s improving access to healthcare for all Americans. If you are intellectually curious, fun, precise and thoughtful we’d love to have you join us.
The successful candidate will be responsible for building a program and managing compliance risks from a strategic, risk-based perspective, and providing expert guidance to senior leaders. Well-reasoned, practical advice as we navigate rapidly evolving laws and regulations in healthcare, payments, insurance and government programs, data privacy, and AI is critical. In this role, you will report to the Chief Legal Officer on the Legal and Compliance team at our headquarters in San Francisco. This is an exciting opportunity to be part of a mission-driven organization poised for significant growth. You’ll have the opportunity to work on a wide range of projects with an array of people from across the company as we build the team and the company.
Responsibilities
- Design and lead a comprehensive, risk-based compliance program that proactively addresses regulatory requirements across healthcare, fintech, payments, insurance, government programs, data privacy, AI, and cybersecurity.
- Develop and implement compliance policies and procedures in alignment with business objectives, collaborating closely with product, marketing, and operations teams to ensure regulatory requirements are met while enabling innovation.
- Provide strategic, practical compliance guidance to senior leadership, with a focus on navigating evolving regulations in areas such as HIPAA, financial regulation, and AI/data privacy frameworks.
- Build and scale a high-performing compliance team, fostering a culture of ethics, accountability, and continuous improvement, while promoting the use of compliance-related technologies and tools.
- Lead regulatory exam readiness and risk management efforts, including oversight of vendor and third-party compliance, cybersecurity controls, and engagement with regulators to ensure transparency and alignment.
Requirements
- 10+ years of experience in compliance roles, preferably within fintech, banking, financial services and/or health care sectors
- Strong foundation in product counseling, marketing, and technology applications
- Strong research and analytical skills, with a continuous improvement mindset and the ability to identify and implement process enhancements.
- Demonstrated initiative and ability to work independently while balancing multiple priorities in a fast-paced, high-growth environment
- Outstanding written and verbal communication skills, with the ability to collaborate effectively across legal, compliance, and cross-functional teams and externally with clients and regulators
- Local to the Bay Area - HQ in San Francisco, CA
Why PayZen
- An opportunity to positively affect the lives of thousands of patientsA chance to join a high-growth company at an early stage
- Contribute to the development of a product that revolutionizes medical payments in ways never seen before
- Become a key member of a collaborative, high performing team, shaping its growth and success
- Competitive pay, benefits and stock options
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What We Do
PayZen's embedded, AI-powered patient financing solutions drive a significant revenue lift for healthcare providers while improving patient affordability and satisfaction.
Our platform automatically engages patients who need flexible payment options and offers them interest-free payment plans for up to 60 months tailored to their unique ability to pay. At the same time, we can pre-fund providers without recourse, eliminating bad debt and bringing A/R days to zero. Providers get a much higher patient payment rate and accelerated cash. Patients get affordable access to care and an intuitive payment experience.
While we got our start in patient financing, PayZen's vision is broader than breaking large balances into monthly payments. We are building an integrated, data-driven platform that automates manual processes to holistically address the affordability needs of patients, resulting in an overall increase in revenue for providers.
We have an amazing team, a big market and top tier investors. More importantly, our mission is our motivator: we are hyper-focused on making a dent in America's healthcare affordability crisis, improving the lives of patients and providers alike.
Why Work With Us
At PayZen, we are building an efficient and effective team of “A-players” with a big goal: transform access to healthcare. That requires intentionality around how we show up to work everyday. We’ve defined a set of values and a playbook called, The PayZen Way to keep us aligned, focused, and moving forward together.
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