Head of Communications

Posted 4 Days Ago
Be an Early Applicant
San Francisco, CA, USA
In-Office
180K-275K Annually
Expert/Leader
Information Technology • Insurance • Software
The Role
Lead external and internal communications, define PR strategy, craft investor and product narratives, raise executive visibility, build press and influencer relationships, and establish the communications function at a high-growth AI-insurance company.
Summary Generated by Built In

About Nirvana
The $1 trillion commercial insurance industry is broken, still running on paperwork and fax machines. Rates are disconnected from actual risk, quotes take weeks, and claims drag on for months. Nirvana is changing that - using data and AI to reimagine insurance from the ground up.

We’ve built cutting-edge predictive models using 50B+ miles of proprietary IoT data, and AI-powered underwriting and claims to be >4x faster. We’ve proven the model with $300M+ run-rate, industry-leading loss ratios and are backed by marquee VCs like Lightspeed, General Catalyst and Valor.

We're now expanding beyond an AI-native insurer into a broader platform - multiple businesses transforming the entire insurance value chain. This role exists because we need someone to build the narrative for what we're becoming, not just what we've been.

The role
As Head of Communications, you’ll partner with the CEO to define how the market sees us while building our external and internal communications strategy as the first dedicated hire.

Responsibilities include:

  • Own our communications and PR strategy to elevate our market presence with investors, candidates, customers and partners

  • Craft compelling narratives that position us as the category-defining innovator in AI and Insurance

  • Shape investor-facing messaging and materials alongside the CEO

  • Advance executive visibility through thought leadership and public presence

  • Cultivate strong relationships with press and influencers

  • Manage internal communications in partnership with key stakeholders

Who we're looking for

  • 10+ years of experience in communications, PR, corporate communications, or a related field

  • In-house experience building and scaling the comms function in high-growth companies without an existing playbook

  • Experience with executive communications and building leadership presence

  • Strong relationships with tech, business, fintech and/or insurtech press

  • Excellent written and verbal communication skills

  • Strategic and analytical thinker who can distill complex technical and product concepts into compelling stories for different audiences

  • Thrive in fast-moving, high-growth environments

  • Bias-to-action: you move fast and aren't afraid to get your hands dirty

  • Experience managing multiple brands / product lines is a plus

Benefits

  • Competitive salary & equity

  • Medical, dental & vision insurance (100% employer paid)

  • 401k with up to 4% company match

  • Unlimited PTO

  • Wellness reimbursement

We set our salary ranges using compensation data from companies similar to our stage and size. For this role, the estimated total cash for this position is $180,000- $275,000. The actual total cash salary will vary depending on multiple factors unique to each candidate, including location, job-related knowledge, transferable skills, work experience and our assessment of your level during the interview process. Nirvana offers equity for all full-time employees, which is not included in the range listed above and will have an impact on your overall compensation.

If you’re interested in this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We'd like to consider you for this position and roles that may be a fit in the future.

Nirvana is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Nirvana considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Skills Required

  • 10+ years in communications, PR, or corporate communications
  • In-house experience building and scaling a communications function at a high-growth company
  • Experience with executive communications and building leadership presence
  • Strong relationships with tech, business, fintech and/or insurtech press
  • Excellent written and verbal communication skills
  • Ability to distill complex technical and product concepts into compelling stories
  • Proven ability to thrive in fast-moving, high-growth environments and a bias-to-action
  • Experience managing multiple brands or product lines

Nirvana Insurance Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nirvana Insurance and has not been reviewed or approved by Nirvana Insurance.

  • Fair & Transparent Compensation Pay is considered competitive for a growth‑stage insurtech across key roles, with public ranges aligning to market expectations. Salary and equity components are presented as meaningful parts of the total package.
  • Healthcare Strength Health coverage includes employer‑paid plan options alongside medical, dental, and vision, signaling robust core protection. Wellness programs further enhance the perceived value of healthcare support.
  • Retirement Support A 401(k) program with company match and immediate vesting supports long‑term savings. This retirement element is clearly featured in job materials and benefits summaries.

Nirvana Insurance Insights

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The Company
HQ: San Francisco, CA
90 Employees
Year Founded: 2021

What We Do

Nirvana is on a mission to modernize commercial insurance and enable a safer world. Our technology platform delivers modern insurance & risk management to not only help our customers protect their businesses, but actually improve safety for everyone. To start, we’re transforming the legacy, $750B+ commercial insurance industry through cutting-edge predictive models using real-time IoT data (~50B connected devices by 2030), automation to deliver instantaneous quotes & faster underwriting, & proactive, and data-driven insights to help customers prevent accidents. We’re backed by top-tier VCs including General Catalyst & Lightspeed Ventures. Our leadership team has helped scale multi-billion dollar companies from scratch including Samsara, Rubrik, Acko & Flexport, and includes industry veterans from Hiscox, AIG, The Hartford & RLI.

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