The Role
Lead commercial strategy and a high-performing team to drive margin improvement, contract procurement/negotiation, subcontractor management, budget and risk oversight, performance monitoring against KPIs, stakeholder collaboration, and governance/compliance for large-scale utilities contracts.
Summary Generated by Built In
As Head of Commercial in you will be a key member of the Leadership Team, driving business growth and operational excellence. You will lead a high-performing team and focus on commercial strategy, margin improvement, and building strong client and stakeholder relationships. With a deep understanding of the utilities collaborating with the Contract Director, supply chain, and customers to deliver high standards of service.
Key Responsibilities
- Contract Procurement & Negotiation: Oversee procurement with contract stakeholders, ensuring alignment with commercial goals, especially with Local Delivery Partners (LDPs).
- Contract Performance Monitoring: Track contract performance against KPIs, ensuring financial and operational targets are met.
- Stakeholder & Supply Chain Collaboration: Foster collaboration to improve performance and customer satisfaction.
- Leadership & Direction: Guide and support contract-wide staff, ensuring alignment with business objectives.
- Budget & Risk Management: Manage internal and client budgets, and proactively address contractual risks.
- Operational Process Improvement: Continuously refine processes to enhance contract performance and profitability.
- Subcontractor Management: Maintain strong relationships with subcontractors and LDPs, ensuring compliance.
- Governance & Compliance: Ensure adherence to regulatory frameworks, including safety and environmental standards.
Experience and Qualifications
Behavioural Competencies
- Client-Centric Focus: Strengthen client relationships while maintaining commercial conditions.
- Communication & Negotiation: Strong interpersonal and negotiation skills to achieve business outcomes.
- Leadership & Accountability: Lead by example, ensuring ownership of commercial outcomes.
- Problem Solving: Develop data-driven, practical solutions to challenges.
- Adaptability & Change Management: Embrace and guide teams through change.
- Innovation & Continuous Improvement: Cultivate a culture of innovation and performance enhancement.
- Strategic Thinking: Set clear, measurable goals aligned with broader business and client objectives.
Key Experience
- Subcontractor & Team Leadership: Proven management of subcontractors and multidisciplinary teams.
- High-Volume Contract Management: Experience with large-scale contracts, ensuring financial and operational efficiency.
- Financial & Contractual Oversight: Skilled in cost value reconciliations, profit and loss management, and risk mitigation.
- Stakeholder Relationship Development: Strong track record in managing senior relationships.
- Performance Improvement: Ability to identify and address operational and process gaps.
Technical Competencies
- RICS Qualification: Desirable but not essential.
- NEC4 Contract Experience: Essential.
This role offers an exciting opportunity for a commercially driven leader to drive growth, innovation, and performance.
Salary and Benefits
We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
About
Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Skills Required
- NEC4 contract experience
- Proven management of subcontractors and multidisciplinary teams
- Experience managing high-volume, large-scale contracts
- Financial and contractual oversight including cost value reconciliations, P&L management, and risk mitigation
- Procurement and negotiation experience with contract stakeholders and delivery partners
- Stakeholder relationship development with senior clients and partners
- Track record of operational/process performance improvement
- Deep understanding of the utilities sector (gas, power, telecoms, transport, water, wastewater)
- Governance and compliance knowledge including safety and environmental standards
- RICS qualification
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The Company
What We Do
Network Plus is a leading utility and infrastructure service provider operating across the UK. They design, build, and maintain essential infrastructure assets in sectors such as water, wastewater, gas, power, telecoms, and transport, keeping communities connected and businesses running.
