Head of Cluster - KAM Algeria

Posted 5 Days Ago
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Algiers, DZA
In-Office
Senior level
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
We are shaping the future of digital connectivity the world relies on.
The Role
The Head of Cluster for Key Account Management in Algeria is responsible for developing client relationships, generating profitable sales, leading a sales team, and ensuring customer success while adhering to legal and ethical standards.
Summary Generated by Built In
Join our Team
About this opportunity:
We are looking for an inspiring leader to join our team as Key Account Manager Algeria to develop Ericsson business relationship with Algeria clients & prospects, while actively contributing to customer success. The successful candidate requires a deep understanding of our customer's business, operations, and objectives. This role carries full responsibility of the account Profit & Loss including working capital.
What you will do:
• Generate profitability sales and develop long term business for Algeria.• Secure customer success and long-term relationship trust• Lead and develop a stellar sales team, based on professionalism, respect, perseverance and integrity.• Collaborate closely with Ericsson Domains & Functions to deliver our product & services.• Ensure Legal and Ethical requirements as per your role of country manager are respected.• Represent Ericsson in the ecosystem towards authorities, key stakeholders, and decision makers.
The skills you bring:
• Education: Master in telecom/engineering and/or business administration or equivalent training/experience.• Min years of experience: 7-10 of experience of relationship sales and within the ICT industry.• Minimum of 5 years in leadership position.• Strong operational and delivery experience with hands on approach, results orientation and a get things done mindset.• A team builder fostering a culture of inclusion, diversity, ONE team approach.• A talent groomer developing local talents across the organization, with focus on giving everyone a chance to thrive and succeed.
To success in this role, you combine:
• A first experience as country manager in Algeria with deep knowledge of the Algerian telecom stakeholder ecosystem (operators, institutions, authorities...). Local regulation.• An experience in an international company.• Very strong personal integrity and values that supports a high ethical standard. Capable of addressing inappropriate behavior and resolving issues with mutually beneficial solutions.• Extended knowledge and understanding of the telecom or ICT industry and ability to turn that knowledge into effective and efficient targets and strategies within your areas of responsibility.• Demonstrate a "set to win" sales mindset focused on achieving success and possess advanced sales skills.• Capabilities to lead complex and difficult situation (business, HR)• Be the first brand ambassador for the company.
Domaine experience:
• You will be a person that excels at problem solving, strategic & critical thinking.• We are a global team and Cultural awareness is key Leadership and change management skills.• Your ability to enable teamwork and collaboration will be needed.• Financial acumen as weak as innovative and creative thinking.• Excellent presentation and communication skills.• English / French / Arabic.
Additional requirements:
• Excellent social and interpersonal skills.• Responsive operational and result oriented.• You will be perseverant, as well as open minded, with a passion to win.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Algeria (DZ) || Alger
Req ID: 782930

Top Skills

Engineering
Ict
Telecom

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The Company
HQ: Stockholm
88,000 Employees
Year Founded: 1876

What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.

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