Head, CI PSSR (Sarawak & Brunei)

Posted 10 Days Ago
Be an Early Applicant
2 Locations
Remote
Senior level
Financial Services
The Role
Leads and mentors the sales team across Sarawak and Brunei to achieve targets and strengthen customer satisfaction. Develops strategic sales initiatives using performance analysis, market trends, customer needs, and competitor insights. Coordinates with cross-functional stakeholders, supports sales campaigns and customer events, and oversees sales data accuracy, forecasting, reporting, and commission structures.
Summary Generated by Built In

Company :

Sime Darby Industrial Sdn Bhd

Key Responsibilities

  • Lead, mentor, and support the sales team to achieve sales target and deliver excellent customer satisfaction.

  • Drive strategic sales initiative by analyzing sales performance to identify growth opportunities.

  • Collaborate closely with cross-functional stakeholders to align business strategies and execution.

  • Monitor market trends, customer needs, and competitor activities to drive strategies.

  • Support and execute sales campaigns, customer engagement events, and training initiatives.

  • Ensure accuracy and integrity of sales data, reporting, forecasting, and commission structures.

Requirements

  • Bachelor’s degree in Engineering, Business, Marketing,  or a related discipline.

  • 5–8 years of experience in product support, aftermarket sales, or related commercial role.

  • Prior experience leading, coaching, or mentoring sales teams is strongly preferred.

  • Analytical and results-driven, with excellent communication and leadership skills.

  • Experience and knowledge of the heavy equipment industry is an advantage.

  • Fluent in English, Bahasa Melayu, and Mandarin; proficiency in local dialects is a plus. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Skills Required

  • Bachelor's degree in Engineering, Business, Marketing, or a related discipline
  • 5-8 years of experience in product support, aftermarket sales, or a related commercial role
  • Experience leading, coaching, or mentoring sales teams
  • Excellent analytical, communication, and leadership skills
  • Experience or knowledge of the heavy equipment industry
  • Fluency in English, Bahasa Melayu, and Mandarin
  • Proficiency in local dialects
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The Company
60 Employees
Year Founded: 1910

What We Do

Sime is a partner of choice for the world's most admired brands in the industrial equipment and automotive sectors. We deliver sustainable value to our stakeholders through operational excellence, high performance standards and good corporate governance. Founded in 1910, Sime today has a workforce of more than 30,000 employees and a presence in 18 countries and territories across the Asia Pacific region

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