Head of Channel

Reposted 15 Days Ago
Be an Early Applicant
Hiring Remotely in New York, NY, USA
In-Office or Remote
Senior level
Software • Design
The Role
The Head of Channel Partnerships will manage and grow relationships with channel partners, ensuring support and resources for sales success. Responsibilities include pipeline management, exceeding sales goals, and securing new partners.
Summary Generated by Built In

Head of Channel Partnerships

Location: Remote, US-based (~25% travel) Team: Sales | Reports to: CRO

Compensation: Base $150K–$175K, OTE ~$300K (uncapped)

About MirrorWeb

MirrorWeb is an intelligent communications supervision platform built for regulated financial services firms. Compliance teams are drowning in data but starving for signal, and the legacy platforms they're trapped on weren't built for the world they're operating in today.

We're disrupting the industry with an AI-native platform that helps compliance leaders supervise smarter, defend their decisions in audits, and scale without adding headcount. We've grown to ~1000 customers, raised growth equity and our channel deals close faster and convert at nearly double the rate of outbound. Now we need to replicate that at scale.

About you

A channel leader who has built partner programmes from the ground up, not inherited them, and turned early-stage ecosystems into predictable, partner-sourced revenue engines. You've recruited partners who weren't looking for you, enabled them to sell independently, and built the infrastructure that makes that scale. You understand that the hardest part of channel isn't finding partners, it's making them productive.

You will own the full partner ecosystem end-to-end. That means recruiting and activating new partners, managing and growing existing ones, and building the infrastructure (portal, deal registration, enablement programmes, co-marketing playbooks) that makes partners genuinely self-sufficient. You'll work closely with Sales, Marketing, and Product to keep partner activity aligned with how we win.

There's no team to inherit and no playbook to follow. What you build here will be yours and it will be a material part of how MirrorWeb scales.

What success looks like in year one

  • 10–15 active, enabled partners delivering partner-influenced ARR
  • Compliance consultancies and RIA-focused MSPs recruited and generating measurable joint pipeline
  • Partner portal, deal registration system, and tiered enablement programme operational
  • Partners positioned and able to sell MirrorWeb without leaning on our team

What you'll do

  • Own the channel pipeline: manage your partner book, maintain accurate forecasts, and consistently exceed quota
  • Recruit, onboard, and activate new channel partners, with particular focus on compliance consultancies and RIA-focused MSPs, who already have access to the buyers we need
  • Grow and manage existing relationships, ensuring partners are enabled to close without hand-holding
  • Build the enablement infrastructure from scratch: product training, sales resources, objection handling, competitive positioning, and certification
  • Define and track partner performance metrics (revenue contribution, pipeline generation, activity) and use data to prioritise your time
  • Collaborate with Sales, Marketing, and Product to align partner activity with MirrorWeb's GTM motion

What we're looking for

You have built a channel program, not just managed one. You've started from near-zero and created something that generates predictable, partner-sourced revenue. You know what a blank sheet looks like and you're not put off by it.

You carry quota and hit it. This is a commercial role with a number attached to it. You forecast accurately, manage pipeline discipline, and know how to drive urgency through a partner rather than around one.

You understand consultative, trust-led channel motions. The partners we need aren't technology resellers processing purchase orders — they're advisory firms and specialist MSPs whose clients follow their recommendations because they've earned that trust. You know the difference between that motion and a transactional VAR relationship, and you've operated in at least one of them.

You've sold into or alongside regulated, compliance-driven buyers. Our end buyer is a Chief Compliance Officer or Head of Surveillance at a broker-dealer, RIA, or wealth manager. The decisions they make have regulatory consequences. Experience in financial services, RegTech, or any environment where regulatory risk drives the buying decision means you understand the conversation our partners need to have and how to prepare them to have it.

You operate without a safety net. No large support function, no inherited programme, no one to hand things off to. You build, manage, and execute. The autonomy here is real, and so is the accountability.

How we work

  • Regulated reality, not hype. Our buyers can't afford AI mistakes; we build supervision that's explainable and defensible
  • Signal over noise. We focus human effort on what matters, internally and for customers
  • Fast pace, high standards. We move quickly because the market demands it, and we hold the bar because trust demands it
  • Ownership culture. We value people who take responsibility, drive clarity, and close loops
  • One team across Austin & Manchester. We collaborate well across time zones and operate like adults

What's on offer

  • Compensation: Base $150K–$175K · OTE ~$300K (uncapped variable tied to partner-sourced ARR, with accelerators above 100% attainment)
  • Equity Appreciation Rights — share in our success as we scale toward exit
  • Comprehensive health coverage — premium medical, dental, and vision
  • 401(k) with 3% non-elective company contribution
  • 20 days PTO plus your birthday off and paid sick leave
  • Enhanced family leave
  • $100 monthly Juno allowance — health, wellness, learning, whatever matters to you
  • Remote-first (US-based) with ~25% travel for partner events, conferences, and team gatherings

Top Skills

SaaS
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The Company
HQ: Manchester
49 Employees
Year Founded: 2016

What We Do

We help firms manage and evidence changes in their digital content. Through the MirrorWeb Insight platform we capture, archive and monitor web, SMS, email, instant messaging and social media channels, ensuring digital communication regulations are met and content remains compliant. Our technology is unrivalled. Through cloud-archiving we provide data sovereignty and store archives in a legally admissible format (WORM). Once captured, your archives can be replayed and searched through our platform at any time.

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