Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job DescriptionTo lead and strategically manage risk and governance, credit monitoring, client experience, and data privacy by embedding robust frameworks, aligning operational practices with regulatory requirements and industry best standards and drive operational excellence, data stewardship, and superior service delivery across the Business and Commercial Banking value chain.
QualificationsType of Qualification: First Degree
Field of Study: Business Commerce
Experience Required
8-10 years
- Extensive experience working with banking regulations, governance frameworks, and enterprise risk management practices, ideally within a regulated financial institution.
- Proven expertise in credit risk management, including portfolio analysis, credit assessment methodologies, and the use of credit monitoring systems and tools.
- Strong background in designing and improving client experience frameworks, with hands-on experience in service design, client journey mapping, and service quality enhancement.
- Demonstrated experience in data privacy and data governance, including implementing policies, managing regulatory requirements, and overseeing compliance processes.
Behavioural Competencies:
- Developing Expertise
- Developing Strategies
- Embracing Change
- Making Decisions
- Taking Action
Technical Competencies:
- Business Acumen & Product Knowledge
- Client Experience
- Data Governance & Enterprise Risk Management
- Risk Reporting
- Risk Response Strategy
- Risk/ Reward Thinking
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What We Do
As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.
