Director, Account Management -Liberia

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Hiring Remotely in Greater Accra Region, GHA
Remote or Hybrid
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Account Management -Liberia
Overview
We are looking for Account Management Director who lives in Liberia.
This person will be managing all MasterCard programs including Credit, Debit, Prepaid & Commercial cards, spanning issuing and acquiring businesses, for customers in the Rest of West Africa.
Grow MasterCard volume and share within the Issuers and Acquirers and develop incremental revenue streams across value added services.
Have you had previous experience in building a long-term partnership with a large customer? Can you negotiate, execute and manage all aspects of the customers' business? Are you able to go beyond tactical engagements and become the trusted strategic advisor for this account?
Can you analyze customer's business through profitability modelling, financial forecasting and competitive analysis?
Role
Deliver against sales targets for MasterCard products & services and net revenue targets from new and existing business for the market
Analyse the customer's business through profitability modelling, financial forecasting and competitive analysis. Design specific strategies that deliver customized solutions for the business that drive profit, revenue growth and value creation for both MasterCard and the customer while working in close coordination with MasterCard cross functional teams.
Collaborate with the customer to develop and execute an annual strategic account plan, and putting in place regular (at least quarterly) review sessions to establish, monitor and report progress against joint objectives
Negotiate, execute and manage the customer agreement process, ensuring global linkage of resources and information sharing
Develop and implement sales plan designs to include business development, advertising, marketing and product management activities with customers, prospects and internal MasterCard contacts
Involved in all product development for The Rest of West Africa, including identification and implementation of new features and benefits, working in close collaboration with the rest of the Africa team and other internal stakeholders within the region.
Create a comprehensive customer marketing pipeline with a view to drive portfolio performance (usage and acquisition)
All About You
This position offers the opportunity to manage all aspects of the MasterCard relationship with assigned customers.
The position requires a self-motivated, commercially pragmatic, business developer with strong relationship management and influencing skills to partner with customer & MasterCard cross functional teams to create and implement impactful payments programs that maximize segment penetration & drive MasterCard and bank revenues.
The ideal candidate will one with strong execution focus, possess solid payments industry experience, preferably gained in Business Development /Product management on the Issuer side with the ability to work across multiple disciplines and functions. He should also be very comfortable dealing with technology.
Sound knowledge of retail electronic Payments/ Cards from an Issuing / Acquiring/ Network perspective required. (Work experience in the payments/banking domain preferred)
Must be able to integrate knowledge across disciplines (Sales, Product, Marketing, operations, and risk.
Key Skills:
- Self driven, organized and pro-active
- Entrepreneurial and commercially focused
- Strong impact and influencing, negotiation skills
- Strong relationship, communication, presentation and marketing skills;
- Work well in a small team leveraging colleagues' skills
-University degree. Advanced degree preferred
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

What the Team is Saying

Jenny
Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support Retirement programs include an employer match up to 10% (401k or local equivalent), consistently highlighted in careers materials. Feedback suggests this is a standout component of total rewards.
  • Parental & Family Support A global minimum of 16 weeks paid new‑parent leave is offered for birth, adoption, or foster placements, with financial assistance for fertility, adoption, and surrogacy where allowed. Feedback suggests these provisions are robust relative to many large employers.
  • Flexible Benefits Flexibility features include hybrid work, a four‑week “work from elsewhere” program, quarterly meeting‑free days, and five paid volunteer days. Feedback suggests these options support work/life balance across many roles.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

Typical time on-site: 3 days a week
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