- Align policies and procedures related to drug manufacturing, warehousing, logistics, and supply chain management with business growth, scalability, and operational performance.
- Establish standardized, scalable operating models that support reliable execution, capacity planning, and on‑time delivery
- Develop and implement strategies to optimize production processes, quality control, and inventory management.
- Collaborate with department heads to ensure seamless coordination across all functions.
- Maintain continuous state of GMP and regulatory inspection readiness across all operational areas.
- Work closely with Quality Assurance to ensure adherence to 21 CFR Parts 210/211, FDA, and applicable global regulatory requirements.
- Monitor changes in regulations and adapt processes accordingly
- Lead operational responses to regulatory inspections, customer audits, and quality events, ensuring timely and effective remediation.
- Implement and sustain robust quality systems, deviation management, CAPAs, risk assessments, and change control in operations.
- Serve as a senior operational interface for customers, supporting audits, performance reviews, issue resolution, and continuous improvement initiatives
- Ensure customer commitments related to quality, service levels, timelines, and cost are consistently met or exceeded.
- Align operational capabilities with customer onboarding and lifecycle management requirements.
- Build strong relationships with clients, suppliers, and partners.
- Represent the organization in industry forums, conferences, and networking events.
- Leverage lean, digitalization, risk based and automation to improve efficiency and reliability.
- Drive continuous improvement initiatives using data, KPIs, and performance metrics focused on quality, delivery, cost, and compliance.
- Report performance to executive leadership.
- Foster a culture of accountability, standard work, and right‑first‑time execution
- Ability to establish capacity planning & capital investments, including facility expansion, equipment, and workforce scaling to meet demands.
- Perform consistent and effective analysis, and present data-driven investment and resource recommendations to the CEO for alignment and approvals.
- Identify, assess, and mitigate operational risks including quality, EHS, cybersecurity, and supply chain continuity.
- Ensure robust business continuity and contingency plans are in place to protect customer supply.
- Demonstrate organization P&L meets the goals and fully aligned with overall company business strategies
- Review budgets, monitor expenses, and optimize resource allocation.
- Support growth initiatives through disciplined operational execution, maintaining product quality and safety.
- Collaborate with finance and accounting teams to achieve financial goals.
- Demonstrated ability to build a high-performing manufacturing organization by developing talent, strengthening technical and leadership capabilities.
- Drive a culture of training, accountability, and continuous improvement.
- Lead business development for the site by identifying, pursuing, and securing new clients and product opportunities that align with site capabilities, capacity, and strategic growth objectives.
- Strong commercial and client-partnership leadership to build a qualified pipeline, shape winning proposals, negotiate value-based agreements, and convert opportunities into sustainable, long-term revenue.
Requirements
- Bachelor’s degree in a relevant field (e.g., Business Administration, Engineering, Pharmacy).
- Proven experience as Head of Operations or similar leadership role in pharmaceutical manufacturing.
- Strong understanding of sterile injectables, logistics, and drug development.
- Familiarity with digital technologies, data analytics, and Industry 4.0 concepts.
- Excellent communication, negotiation, and problem-solving skills.
- Ability to thrive in a fast-paced, dynamic environment.
Benefits
- Medical, Dental, and Vision - PSC pays 100% of all qualifying employee medical premiums and 50% for qualifying dependents
- Insurance options for Employee Assistance Programs, Basic Life Insurance, Short/Long Term Disability and more.
- 401(k) and 401(k) matching
- PTO, Sick Time, and Paid Holidays
- Education Assistance
- Pet Insurance
- Fitness Benefits (Membership discounts and other perks/services at qualifying gyms like Anytime Fitness, 24-Hour Fitness, and more)
- Financial Perks and Discounts
Skills Required
- Bachelor's degree in a relevant field such as Business Administration, Engineering, or Pharmacy
- Proven experience as Head of Operations or in a similar leadership role in pharmaceutical manufacturing
- Strong understanding of sterile injectables, logistics, and drug development
- Familiarity with digital technologies, data analytics, and Industry 4.0 concepts
- Excellent communication, negotiation, and problem-solving skills
- Ability to thrive in a fast-paced, dynamic environment
What We Do
Founded in 1996, PSC Biotech Corporation was created with the vision of providing life science companies unmatched support. To date, PSC Biotech Corporation now serves 1000 clients in more than 35 countries worldwide through professional services consulting, cloud-based software solutions, pharmaceuticals contract manufacturing, life science investment consulting, and metrology services. PSC Biotech Corporation has six unique divisions within the parent company – each representing one of our areas of expertise: PSC Biotech, PSC Software, BioTechnique™, PSC Partners, PSC Metrology and PSC Investments. Additionally, PSC Asia and PSC Biotech Ltd represent PSC Biotech Corporation in Asia and Europe, respectively. Together, these divisions enable us to meet the ever-changing needs of our clients with a commitment to excellence and superior quality.








