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Enabling community financial institutions to win against Mega Banks and FinTechs.
The Role
The Head of Banking Innovation & Strategy will establish and manage relationships with financial institutions, drive business development, represent Narmi at industry events, and contribute to product development. Frequent travel is required to engage with clients and stakeholders.
Summary Generated by Built In
About Us
Narmi is how community financial institutions unlock the very latest capabilities in digital banking, account opening, and lending so they can move faster, tap new growth opportunities, and be where banking is going. Since our founding, Narmi has enabled the movement of billions of dollars and the opening of hundreds of thousands of accounts for banks and credit unions across the U.S. The results speak for themselves: our customers have grown deposits, revenue, and customer satisfaction, with one of the first institutions powered by Narmi recognized by Bankrate and NerdWallet for delivering the #1 digital banking experience in the country.
Purpose:
Narmi is looking for a seasoned and driven financial institution executive who will help bring success to financial institutions across the country. A summary of responsibilities include: helping Narmi’s prospects and customers understand the power and value of the Narmi Platform, representing Narmi at industry events, and ultimately driving success of the company by leveraging real-life banking experience.
Out of respect for Narmi's current customer base, Narmi will not be accepting applications from current employees at Narmi's customers.
Persona Profile:
You are a highly experienced, executive-level professional with deep roots in the banking or credit union industry. Ideally you have been a C-Suite employee at a digitally focused, high performing financial institution. You are a natural relationship builder, excelling at earning trust and navigating complex industry matters and relationships. You have a proven track record of driving consensus both internally and externally and are comfortable as a public-facing representative for the company.
Importantly, you can be a “road warrior”, ready and willing to travel frequently to build and maintain key relationships. In-person collaboration between financial institutions and Narmi is critical and we will need you onsite and ready to contribute. Finally, you know what it is like to run a successful financial institution. You understand the need for digital transformation and the complexity that comes with it. Ultimately, your goal is to drive confidence in the Narmi Platform for prospects and customers.
At Narmi, how we work is just as important as what we build. We call this The Narmi Standard:
- High Ceiling: You go beyond the obvious, take initiative, and hold yourself to high standards with care.
- Low Ego: You put the mission above ourselves, share credit freely, and lead with curiosity.
- Alignment to Mission: You believe that helping community financial institutions win against Mega Banks and FinTechs is a worthy endeavor, and will use that belief as a northstar to anchor your efforts to that goal.
- High Commitment: You follow through, roll up your sleeves, and keep the bar high for yourself and others.
What you'll do:
- Relationship Management: Build and maintain strong relationships with C-level executives at prospect and customer/regional/community financial institutions
- Deal Navigation: Provide both strategic and tactical guidance to navigate complex sales and expansion processes, driving internal and external consensus to close agreements
- Business Development: Use your existing network to generate new business opportunities and open doors for the company.
- Thought Leadership: Represent the company at speaking engagements, conferences, and industry events. Contribute to thought leadership content and initiatives
- Travel: Travel 30-50% of the time to meet with customers, prospects, attend events, and build a strong presence in the market. A willingness to travel is a must
- Communication: Be an expert communicator of Narmi’s message to leaders in meetings and demos in support of the sales process
- Internal Team Alignment: Collaborate closely with Sales, Marketing, & Customer Success teams to coordinate closely and align with existing processes, relationships, and customer touchpoints
- Product & Roadmap Influence: Collaborate with product teams to articulate customer & prospect impact of product development priorities, timelines, etc.
Who you are:
- A former Senior Leader from a Banking/Credit Union Association
- A former C-level Executive from a Regional/Community Bank or Credit Union
- A seasoned Relationship Management Executive from a Core or similar FI Technology Service Provider
- A former Executive from a Banking Industry Consultant
This role’s expected annual base salary is $200,000 - $275,000, plus a target bonus of up to 50% of base salary. Base salary is only part of your total compensation. In addition to your base salary, you will be granted equity options that are intended to incentivize your performance in line with the company’s strategic objectives and future growth of Narmi. Compensation included in an offer will be commensurate with the candidate’s skills, experience and geographic location. Compensation ranges for candidates located outside of New York City may differ. You will also receive a full benefits package.
We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups.
Please note that all correspondence related to this role will come directly from Narmi (email addresses ending in @narmi.com or @narmitech.com), and not from a third party. If you receive correspondence from an individual claiming to represent Narmi please let us know immediately at [email protected].
What the Team is Saying
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The Company
What We Do
By providing one unified platform where FI's can manage the end-to-end customer journey, Narmi securely drives primacy, customer growth, and efficiency. We unlock the very latest solutions in account opening and digital banking to allow our customers to reach their goals. Since our founding, Narmi has moved billions of dollars and opened hundreds of thousands of accounts for banks and credit unions across the US. As a result, our customers have seen meaningful increases in deposits, revenues, and satisfaction. In fact, one of the first financial institutions to leverage Narmi was recognized by Bankrate and NerdWallet for providing the #1 digital experience for a bank or credit union in the US.
Why Work With Us
We're solving problems that have gone on for decades by bringing institutional and consumer banking together. We believe that creating a better online banking experience comes from collaboration and teamwork, and we're having a lot of fun doing it.
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Narmi Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Narmi values flexibility, letting employees work where they’re most productive. NYC-based teams have two monthly in-office days, fostering in-person collaboration and a stronger team dynamic while supporting a balanced, productive work environment.
Typical time on-site:
Flexible
New York, NY
Located just north of Madison Square Park, our office is at the center of NYC’s fintech scene—easily accessible from Manhattan, Brooklyn, Queens, and Jersey City, making it convenient for team members across the city.
