Make is the platform to manage all your automations and AI agents in one visual landscape – for teams driving business impact without relying on developers. Part of Celonis, a global leader in process intelligence recognized on the Forbes Cloud 100 for seven consecutive years, we're headquartered in Prague, Czechia, with hubs in Madrid, Munich, Raleigh, and Pristina, and teams across the UK, France, India, and the Netherlands, among other locations.
The Role:
This is an internal-facing, high impact horizontal and senior role. You will own AI transformation in an AI company. Your goal will be to improve our ability to scale - we’ve achieved universal AI adoption among employees, deployed many agents through successful AI projects, and embedded AI deep into our strategy. Your role will be to take over what exists and evolve it into a scalable and impact maximising system.
What you’ll do
- Own AI transformation end to end, defining the long-term internal AI roadmap and strategic vision - from roles to workflows and context, you have an opinion on how a company should operate in the age of AI.
- Partner with leaders across all business departments to bring AI & automation into their processes, helping them to select the most impactful opportunities, align processes across departments and oversee the execution leads to measurable impact on core business metrics.
- Select & manage AI tooling across the company - from PoCs, to procurement, infosec evaluation, and company-wide adoption. You know the AI tooling landscape and can choose the right tools, not just the most visible tools - and then bring them to the rest of Makers in an effective way.
- Support & run global AI enablement of Make employees, coaching teams to design and implement their own AI workflows, building internal capability rather than creating dependency. You should be able to both run and organise internal AI L&D - from webinars to hackathons.
What we’re looking for
- Strong communication skills on every level - you demonstrate the ability to simplify & teach technical concepts to others, manage a technical team as well as to align & influence the leadership team. You meet the people where they need you, not the other way around.
- Operational excellence - you are structured and disciplined. You understand what it means to run a change management program at a medium-scale company - from orchestrating multiple streams, to driving change of mindset and aligning stakeholders through a timely and transparent communication.
- Deep understanding of the AI ecosystem - you are an early adopter and hands on builder. In your previous position, you were the internal AI champion; AI comes second nature to you. You go beyond the basic use of the AI tools like ChatGPT. And while you are an AI poweruser, you understand what should be kept human.
- You can create clarity around you - you understand what clarity means and are able to align people in one direction, be it leadership, technical or cross-functional teams. You prefer to move forward than wait for perfection. Where you feel clarity is missing, you pro-actively obtain it.
We’re looking for someone who’s owned a business transformation in the past - not necessarily in the AI space, but has scaled a programme end-to-end. We expect you to be comfortable scaling rigorously what exists while being able to adjust the course of action based on where the AI space is evolving.
What we offer:
- 📈 RSUs grant in a rapidly growing company raising its value every day
- 💸 Annual bonus
- 🌎 Multinational team with 42 nationalities creating the future of automation
- 🎓 Learning & Development plan (online language, professional courses, conference tickets and other trainings) & 2 Company Learning Days per year
- 🌳 1 Company Impact Days per year
- 🍎 Notebook/Macbook and 34’’ curved monitor
- 🏝 25 days of vacation, 4 sick days, company day off on 31st December
- 🫶 10 care days to care for your loved ones
- 👨👩👧👦 Extra parental vacation (3-6 months)
- 👶 RSUs grant for a newborn child
- ☂️ Life insurance
- 🏋️ Benefit Plus Cafeteria (incl. MultiSport Card)
- 💰 Remote working allowance
- 🍍 Snack bar, coffee, tea, fruit and vegetable, and sweets all day - every day - available for everyone
- 🥗Wednesday lunch
- 🏡 Flexible working hours + home office
- 🐕 Company therapy pets in Prague's office (dog-friendly office)
- 🖨 Company 3D printer
- 🥳 Team buildings, parties, and company events multiple times a year
What we stand for:
🤝 We roll together - We practice radical candor, challenge ideas openly, and use feedback to get better together.
🚀 Customer impact first - We get things done with craftsmanship, focus on outcomes, raise the bar, and create real customer impact.
⚽ Game on! - We take extreme ownership, move fast, and embrace change as opportunity.
For more, feel free to check out our Life at Make Instagram, Meet-up page, or YouTube to get a sense of the vibe.
At Make, we know that exceptional work comes from people who bring different perspectives and experiences. We build a place where everyone feels welcome, heard, and empowered to create, contribute, grow and make an impact. We encourage people of all backgrounds, identities, abilities, and experiences to apply. Our hiring decisions are based on your qualifications, skills, merit, and the needs of our business. We have zero tolerance for discrimination or harassment of any kind.
Accessibility and Candidate Notices
Skills Required
- Strong communication skills, including simplifying and teaching technical concepts to technical teams, employees, and leadership
- Experience managing technical teams and influencing senior leadership across departments
- Operational excellence and experience running change management programs at a medium-scale company
- Deep understanding of the AI ecosystem and hands-on experience building or implementing AI solutions
- Experience serving as an internal AI champion or leading company-wide AI adoption
- Ability to select, evaluate, procure, and scale AI tooling, including infosec assessment and company-wide adoption
- Experience owning and scaling a business transformation or end-to-end program
- Ability to organize AI learning and development programs, including webinars and hackathons
- Ability to create clarity, align stakeholders, and adapt strategy as the AI landscape evolves
What We Do
Our vision is a world where everyone has the power to innovate without limits. Make is the leading visual platform for anyone to design, build, and automate anything - from tasks and workflows to apps and systems - without coding. Make enables individuals, teams, and enterprises across all verticals to create powerful custom solutions that scale their businesses faster than ever. Make powers over 500,000+ organizations around the globe
